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Verifierade recensioner
Läge och interiör8.1
Bekvämligheter8.0
Service7.7
Renlighet8.1
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매직카파
Superior rum med Queen Size-säng, rökfritt
Bodde på nov. 2024
Par
7 recension
10.0/10
Enastående
Publicerades 31 dec. 2024
Enjoy center point from this hotel, center city, the location are strategic, the room clean and big
Översätt
Svar från boendet: Dear Beloved GuestWe are glad to hear that you enjoyed the stay Holiday Inn Express Surabaya Center Point which is to offer all our guests service, comfort, and convenience at a great location and at a great value price that includes smart breakfast, complimentary internet access, and a 24-hour gym. We appreciate you taking the time to share your feedback and we look forward to bringing you a great experience during all your future stays with us. STAY SMART with us !Regards,Ade Rizky Fajar Operations Manager
Chac95
Standardrum queen Rökfritt
Bodde på nov. 2024
Par
7 recension
10.0/10
Enastående
Publicerades 12 dec. 2024
Very good customer service, willing to give upgrades when available would recommend stay here!!
Översätt
Svar från boendet: Dear Beloved GuestThank you for giving a 5-star rating to the Holiday Inn Express Surabaya CenterPoint, which includes free breakfast, free internet access, room service, self-service laundry, and a 24-hour fitness center.We always want to know more about which aspects did not meet your expectations so that we have the opportunity to improve the services we offer better. We hope our hotel will continue to be your choice in Surabaya.STAY SMART with us !Regards,Ade Rizky Fajar Operations Manager
Dwi sundart
Superior rum med Queen Size-säng, rökfritt
Bodde på nov. 2024
Affärsresenärer
12 recension
7.0/10
Publicerades 11 jan. 2025
SAYA SELALU REQUEST KAMAR YG TDK BERISIKKK TRTAPI TIFAK DI DENGARRRRRRR
Översätt
Svar från boendet: Kepada Tamu yang TerhormatTerima kasih telah menyampaikan hal ini kepada kami yang sangat penting untuk peningkatan berkelanjutan ke depannya. Kami mohon maaf atas ketidaknyamanan yang Anda hadapi saat berada di hotel. Kami ingin mempelajari lebih lanjut tentang aspek-aspek mana yang tidak memenuhi harapan agar memiliki kesempatan untuk meningkatkan layanan yang kami tawarkan dan berharap Anda tetap memilih untuk tinggal bersama kami lagi, sehingga dapat menunjukkan tingkat layanan kami yang sebenarnya. Sekali lagi, terima kasih telah memilih Holiday Inn Express,STAY SMART with us !Regards,Ade Rizky FajarOperations Manager
Gästanvändare
Bodde på apr. 2024
Ensamresenärer
2 recension
8.0/10
Mycket bra
Publicerades 16 maj 2024
The amenities outside the hotel is not good for walking, sightseeing or running errand.
Översätt
Svar från boendet: Dear ,Beloved GuestThank you for choosing Holiday Inn Express Surabaya Center Point as your choice to stay in Surabaya. We are glad you enjoyed your stay at this hotel which is equipped with breakfast, free internet access, room service, fitness center and also self-service laundry which is provided 24 hours.The reviews and suggestions you give us are very meaningful so that hotel services will be better in the future. Hopefully our hotel can always be your choice in SurabayaSincerely, Imanda BagusExecutive Assistant Manager
Gästanvändare
Bodde på feb. 2024
Ensamresenärer
24 recension
8.0/10
Mycket bra
Publicerades 29 apr. 2024
Enjoyed my stay! Fairly clean and staff was very helpful. Would stay again.
Översätt
Svar från boendet: Dear , Beloved GuestWe are glad to hear that you enjoyed the stay Holiday Inn Express Surabaya Center Point which is to offer all our guests service, comfort, and convenience at a great location and at a great value price that includes smart breakfast, complimentary internet access, and a 24-hour gym. We appreciate you taking the time to share your feedback and we look forward to bringing you a great experience during all your future stays with us. STAY SMART with us ! Regard Imanda BagusExecutive Assistant Manager
Anonym användare
Bodde på nov. 2023
Familj
2 recension
5.5/10
Publicerades 26 dec. 2023
I booked two twin rooms.
In the app it did not state clearly that there were smoking rooms.
And the room has cigarette smells.
Please check carefully when you make the booking.
Översätt
windtsui
Bodde på apr. 2024
Affärsresenärer
3 recension
8.0/10
Mycket bra
Publicerades 18 maj 2024
good location, reasonable price, good service
Översätt
Svar från boendet: Dear , Mr.WindtsuiWe are glad to hear that you enjoyed the stay Holiday Inn Express Surabaya Center Point which is to offer all our guests service, comfort, and convenience at a great location and at a great value price that includes smart breakfast, complimentary internet access, and a 24-hour gym. We appreciate you taking the time to share your feedback and we look forward to bringing you a great experience during all your future stays with us. STAY SMART with us ! Regard Imanda BagusExecutive Assistant Manager
Riyan agung
Superior Queen Size-säng Rum Rökning
Bodde på sep. 2024
Par
2 recension
10.0/10
Enastående
Publicerades 14 nov. 2024
Pelayanan good
Översätt
Svar från boendet: Dear Beloved GuestWe are glad to hear that you enjoyed the stay Holiday Inn Express Surabaya Center Point which is to offer all our guests service, comfort, and convenience at a great location and at a great value price that includes smart breakfast, complimentary internet access, and a 24-hour gym. We appreciate you taking the time to share your feedback and we look forward to bringing you a great experience during all your future stays with us. STAY SMART with us !Regards,Ade Rizky Fajar Operations Manager
无法显示姓名
Standard Queen Size-rum för rökare
Bodde på juni 2023
Ensamresenärer
48 recension
7.0/10
Publicerades 9 aug. 2023
I won’t say is the best but location is good, room massage provided. Not bad
Översätt
Svar från boendet: Hai Guest, Terima kasih untuk memilih Holiday Inn Express Surabaya CenterPoint sebagai pilihan tinggal di Surabaya. Kami senang Anda menikmati masa tinggal di hotel ini yang dilengkapi dengan sarapan pagi, akses internet gratis, layanan kamar, pusat kebugaran dan juga self-service laundry yang disediakan 24 jam. Ulasan dan saran yang Anda berikan kepada kami sangat berarti agar pelayanan di hotel menjadi semakin baik kedepannya. Semoga hotel kami dapat senantiasa menjadi pilihan Anda di Surabaya.Salam SMART, Tafif WijanarkoExecutive Assistant Manager
Julian Manihuruk
Standard Queen Size-rum för rökare
Bodde på apr. 2023
Affärsresenärer
31 recension
10.0/10
Enastående
Publicerades 26 maj 2023
Nice stay, like this hotel in strategic area. The room are clean. Brakfast are tasty
Översätt
Svar från boendet: Hai Julian Cholse, Kami senang mendengar bahwa Anda menikmati masa inap di Holiday Inn Express Surabaya CenterPoint yang menawarkan semua layanan, kenyamanan, dan kemudahan tamu kami di lokasi yang strategis dan dengan harga yang terjangkau yang mencakup sarapan cerdas, akses internet gratis, dan 24 jam gym.Kami menghargai Anda meluangkan waktu untuk membagikan umpan balik Anda dan kami berharap dapat memberikan Anda pengalaman yang luar biasa selama masa tinggal Anda di masa depan bersama kami. Salam SMART, Tafif WijanarkoExecutive Assistant Manager
Ganesa Rigshady
Standard Queen Size-säng Rum med Stadsutsikt Rökfritt
Bodde på apr. 2023
Affärsresenärer
1 recension
10.0/10
Enastående
Publicerades 13 maj 2023
Great stay, location is good however the breakfast was a little standard
Översätt
Svar från boendet: Hai Guest, Kami senang mendengar bahwa Anda menikmati masa inap di Holiday Inn Express Surabaya CenterPoint yang menawarkan semua layanan, kenyamanan, dan kemudahan tamu kami di lokasi yang strategis dan dengan harga yang terjangkau yang mencakup sarapan cerdas, akses internet gratis, dan 24 jam gym.Kami menghargai Anda meluangkan waktu untuk membagikan umpan balik Anda dan kami berharap dapat memberikan Anda pengalaman yang luar biasa selama masa tinggal Anda di masa depan bersama kami. Salam SMART, Tafif WijanarkoExecutive Assistant Manager
Gästanvändare
Bodde på nov. 2022
Familj
1 recension
6.5/10
Publicerades 29 dec. 2022
The room is old, dank and gloomy. The carpet is dirty and id not step onto any part of the room bare footed.
Översätt
Svar från boendet: Dear Guest, We value your feedback to bringing this to our attention which are most useful for our continuous improvement and apologize for the inconveniences you faced during your stay. We would love to learn more about which aspects did not meet expectation in hopes of having the opportunity to better improve the service that we offer and hope you choose to stay with us again, so we can show you our true level of service. Sincerely, Doni Prasetyo Hotel Manager
Gästanvändare
Bodde på apr. 2022
Ensamresenärer
76 recension
7.5/10
Publicerades 10 maj 2022
I arrived in the evening, around 10pm. When I arrived at the drop off point, I was approached by an officer who offered to provide valet service because the parking lot was full, I would like to appreciate the officer for his initiative.
The check-in process was smooth, the rooms are quite modern but the cleanliness must be improved, there are also stains in the bathroom.
Overall, quite satisfying but not memorable at all.
Översätt
Svar från boendet: Dear Guest, We value your feedback to bringing this to our attention which are most useful for our continuous improvement and apologize for the inconveniences you faced during your stay. We would love to learn more about which aspects did not meet expectation in hopes of having the opportunity to better improve the service that we offer and hope you choose to stay with us again, so we can show you our true level of service. Sincerely, Doni Prasetyo Hotel Manager
Gästanvändare
Standard Queen Size-säng Rum med Stadsutsikt Rökfritt
Bodde på juli 2024
Affärsresenärer
1 recension
6.0/10
Publicerades 12 aug. 2024
it’s ok
Översätt
Svar från boendet: Dear Beloved Guest Thank you for taking the time to tell us about your experience at Holiday Inn Express SURABAYA CENTERPOINT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, Sincerely,Imanda Bagus Yanuar Triputra Executive Assistant Manager
Arthur Benedict
Bodde på feb. 2022
Affärsresenärer
4 recension
10.0/10
Enastående
Publicerades 6 maj 2022
Best cheapest hotel in surabaya. In front of street food. Good breakfast
Översätt
Svar från boendet: Dear Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Doni PrasetyoGeneral Manager