Gästanvändare
20 november 2024
I had booked a room at this hotel through *******, securing a deal at a reasonable price. Upon arriving at 9 PM, I was shocked to have my booking refused by the hotel. The reason given was that the price I booked at was "too low." The manager, Sandeep, displayed a complete lack of professionalism. He bluntly told me to contact ******* at that late hour instead of honoring the booking. His attitude was dismissive and unhelpful, leaving me stranded without a room after a long day. This experience was highly disappointing and unacceptable. A hotel should prioritize its guests' comfort and honor confirmed bookings, regardless of price discrepancies. I would not recommend this place to anyone looking for a stress-free stay.
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