Anantara Al Jabal Al Akhdar Resort

Anantara Al Jabal Al Akhdar Resort recensioner

Anantara Al Jabal Al Akhdar Resort

No 110, Al Jabal Al Akhdar, Sayq, Ad Dakhiliyah, 621, OmanVisa hotellinformation
Anantara Al Jabal Al Akhdar Resort
Anantara Al Jabal Al Akhdar ResortAnantara Al Jabal Al Akhdar ResortAnantara Al Jabal Al Akhdar Resort
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Gästrecensioner

4.7/5
Otroligt
63 recension
Verifierade recensioner
Läge och interiör4.8
Bekvämligheter4.7
Service4.7
Renlighet4.7
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Alla recensioner(63)
Positiva recensioner(58)
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Vänlig ägare(5)
Gästanvändare
Poolvilla Garden med 1 sovrum
Bodde på okt. 2024
Par
2 recension
3.5/5
Publicerades 7 dec. 2024
Our stay at Anantara was okay but nothing more. To start with something positive, the staff was really friendly and attentive which was great! Breakfast was outstanding as well and the architecture od the hotel was beautiful. Other things, however, were simply not good enough for the price you pay. Firstly, no one was at the entrance to greet us when we arrived with our car. We had to find the parking and get back to the hotel ourselves which is definitely not standard for a 5-star hotel. At check-in, they just assumed that my name (Alexandra) is a male name and didn‘t even talk to me, just to my partner. I would expect for them to get that this is a female name or just ask who uf us this is. The welcome was overall very hectic, the guy who showed us to our room was friendly, but extremely stressed and rushed. There are no showers at the pool which is not very hygenic. In the evening at the bar, they served the red wine way too warm. Also, you never, ever serve 250ml of wine all in one glass. In the same bar, they played really loud party music which was such a pity and quite inappropriate and somehow destroyed the ambiance. How about some discreet music such as jazz, classical music etc. which fits the vibe of the scenery/mood way better? Moving on to our room, the shelf in the shower where you can put your shampoo bottles was broken and losely fixed. Overall, a lot of things were not 5-star hotel like and disappointed us. If you pay $700 for one night, you can expect more. We would not visit again.
Översätt
Svar från boendet: Dear Alexandra,Thank you for taking the time to share your experience following your stay at Anantara Al Jabal Al Akhdar Resort. I genuinely appreciate your honest feedback, as it helps us identify areas for improvement and ensure a consistently exceptional experience for all our guests.I’m delighted to hear that you enjoyed the friendliness and attentiveness of our team, the outstanding breakfast, and the hotel’s architecture. However, I deeply regret that several aspects of your stay fell short of your expectations.Please accept my sincerest apologies for the oversight during your arrival, both at the entrance and at check-in. Your point regarding the assumptions made about your name is especially concerning and not reflective of the inclusive and personalized service we aim to provide. I assure you that your feedback will be shared with our team to ensure greater attention and sensitivity moving forward.I also regret that the ambiance at the bar and some details in your room and at the pool did not meet the high standards we strive for. We take your comments about the music selection, wine service, and room maintenance seriously, and I will personally address these matters with the respective departments.Your feedback about the pool showers and the overall sense of rushed service is also noted, and we will work to enhance our operations to create a more seamless and luxurious experience for future guests.While I understand your decision not to visit again, I hope you will reconsider in the future. Should you decide to return, I would love the opportunity to personally oversee your stay to ensure a truly exceptional experience.Thank you once again for bringing these matters to our attention.Best regards,Amal Al Hinai/ Operational Excellence Manager
Gästanvändare
Premier Rum med Canyon Utsikt 1 King Size-säng
Bodde på jan. 2024
Par
8 recension
5.0/5
Enastående
Publicerades 6 feb. 2024
INCROYABLE. Franchement rien a dire, c’était juste magnifique! Un reve cet hotel, il y a TOUT. Et la vue waw. Petit conseil: a 2000m d’altitude il fait froid alors prenez des vêtements chauds!
Översätt
Svar från boendet: Dear Guest User, Thank you for taking the time to write a review following your recent stay and for recommending us. It was our pleasure having you and we are very delighted to hear that you enjoyed your stay with us especially the location with a magnificent view and the service from our team members. Rest assured that your review will be shared to the team. We hope that your happy mountain memories will stay with you for a long time. We hope to welcome you back again in the near future to Anantara Al Jabal Al Akhdar. With kind regards, Amal Al Hinai/ Operational Excellence Manager
Barnabas Loh
Deluxe rum med Canyon View 2 enkelsängar
Bodde på okt. 2023
Res med vänner
1 recension
4.7/5
Otroligt
Publicerades 11 nov. 2023
Stepping into Anantara Al Jabal Al Akhdar, I am immediately transported into a place of relaxation and it’s almost when time has stood still. No doubt, the service standards has been from start to finish extremely impeccable. I am very amazed that the staff are all very polite and very friendly and forthcoming. In particular, I am very impressed with Cristina, a staff from Bella Vista Italian Restaurant. Cristina has been so friendly and she has managed to make us feel at home even only with just a dinner affair. The attention to details of provided is mind blowing and I so impressed by the breakfast buffet spread that I am spoilt for choices. Notwithstanding, the view is absolutely breathtaking and each time I stand at the viewpoints of the hotel I am always amazed at he grandeur of the canyons that the hotel overlooks. This place is a must visit for anyone who wants luxurious living , glorious view sand excellent service standards.
Översätt
Svar från boendet: Dear Barnabas Loh, Thank you for taking the time to write a review following your recent stay and for recommending us. It was our pleasure having you and we are very delighted to hear that you enjoyed your stay with us especially the location with a magnificent view, the villa, quality of food especially in the Italian Restaurant Diana's Point. Rest assured that your review will be shared to the team especially with Cristina. We hope that your happy mountain memories will stay with you for a long time. We hope to welcome you back again in the near future to Anantara Al Jabal Al Akhdar. With kind regards, Amal Al Hinai/ Operational Excellence Manager
Maha Alshiha
Deluxe rum med Canyon View
Bodde på sep. 2023
Res med vänner
10 recension
4.7/5
Otroligt
Publicerades 29 okt. 2023
The infinity pool villa we stayed in was beautiful! Although it was only one night I enjoyed my time, the weather was good but it became cool at night. Sahan, the person who checked us in was very helpful and welcoming, he gave us a tour and prepared our villa very nicely and provided everything we asked for. My friends and I had lunch at the Italian restaurant and enjoyed the view at Diana view point. We picked up some fresh fruits and then spent the rest of our time in our beautiful villa ❤️ I would comeback again for sure. Although I would like to point out that the toilet emanated bad sewer smell that can be fixed by adding an air refresher, also when I checked out one of the staff made a mistake with the amount given to me but later they contacted me and fixed the problem and apologized for the hassle.
Översätt
6/13
Svar från boendet: Dear Maha Alshiha, Thank you for taking the time to write a review following your recent stay and for recommending us. It was our pleasure having you and we are very delighted to hear that you enjoyed your stay with us especially the location with a magnificent view, the villa, quality of food especially in the Italian Restaurant Diana's Point. Rest assured that your review will be shared to the team. We hope that your happy mountain memories will stay with you for a long time. We hope to welcome you back again in the near future to Anantara Al Jabal Al Akhdar. With kind regards, Amal Al Hinai/ Operational Excellence Manager
saeed
Deluxe rum med Canyon View
Bodde på nov. 2022
Par
1 recension
5.0/5
Enastående
Publicerades 6 dec. 2022
Worth it
Översätt
Love BBoon
Premier Rum med Canyon Utsikt 1 King Size-säng
Bodde på feb. 2024
Par
11 recension
5.0/5
Enastående
Publicerades 14 mars 2024
Anantara Jebel Al Khadra Resort은 자연 속에서 편안한 휴식을 즐기실 수 있는 곳입니다. 산과 하늘이 어우러진 아름다운 풍경과 함께, 리조트 내의 편안한 분위기가 고객들에게 평화로운 휴가를 선사합니다. 레스토랑에서는 신선하고 풍성한 요리를 맛볼 수 있으며, 스파에서는 몸과 마음을 힐링하는 특별한 경험을 제공합니다. Anantara Jebel Al Khadra Resort은 자연 속에서의 휴가를 원하시는 분들에게 최적의 선택지가 될 것입니다.
Översätt
Svar från boendet: Dear Love BBoon, Thank you for taking the time to write a review following your recent stay and for recommending us. It was our pleasure having you and we are very delighted to hear that you enjoyed your stay with us especially the location with a magnificent view, the villa, quality of food especially the fresh and rich cuisine overall our restaurants and SPA experience. We hope that your happy mountain memories will stay with you for a long time. We hope to welcome you back again in the near future to Anantara Al Jabal Al Akhdar. With kind regards, Amal Al Hinai/ Operational Excellence Manager
Alen4ik
Deluxe rum med Canyon View
Bodde på jan. 2024
Par
3 recension
5.0/5
Enastående
Publicerades 1 mars 2024
Самый лучший сервис, который только встречали! Все было превосходно
Översätt
Svar från boendet: Dear Guest User, Thank you for taking the time to write a review following your recent stay and for recommending us. It was our pleasure having you and we are very delighted to hear that you enjoyed your stay with us especially the location with a magnificent view and the service from our team members. Rest assured that your review will be shared to the team. We hope that your happy mountain memories will stay with you for a long time. We hope to welcome you back again in the near future to Anantara Al Jabal Al Akhdar. With kind regards, Amal Al Hinai/ Operational Excellence Manager
Gästanvändare
Premier Rum med Canyon Utsikt 1 King Size-säng
Bodde på maj 2024
Ensamresenärer
29 recension
5.0/5
Enastående
Publicerades 11 juni 2024
都挺好。就是整個酒店就我是自己來的Diana角全是情侶夫妻………… 晚餐期間有歌手來唱perfect顯得我更慘了………… 酒店小貓不怕人，黑色的貓咪有點受傷，我從muscat買了不少貓糧狗糧準備hiking時候投喂，後來hiking取消決定在兩家酒店躺平就全給這邊的小貓啦。天氣越來越熱，中東的工人和動物真的不容易。
Översätt
Svar från boendet: Dear Guest User, Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your detailed comments and are pleased to hear that, overall, you had a good experience. We are sorry to hear that you felt uncomfortable during your stay. We strive to create an inclusive and welcoming atmosphere for all our guests, and your feelings are important to us. Your note about the dining experience is valuable, and we will consider how we can ensure all our guests feel at ease and included. Regarding the cats at our hotel, we truly appreciate your kindness in caring for them. Your compassion towards our local animals is heartwarming. We will make sure the injured black cat receives the necessary attention and care. We acknowledge the challenges posed by the increasing temperatures and understand the difficulties faced by both our workers and the animals in this region. Your empathy towards them is commendable. If there is anything more we can do to improve your experience or if you have any further suggestions, please do not hesitate to let us know. We hope to have the opportunity to welcome you back and provide you with an even better stay. Thank you once again for your feedback and for choosing our hotel. With kind regards, Amal Al Hinai/ Operational Excellence Manager
agus
Villa Cliff med 1 sovrum och pool
Bodde på juli 2023
Familj
36 recension
5.0/5
Enastående
Publicerades 31 aug. 2023
Mantappp tempat yang bagus untuk bersantai bersama keluarga
Översätt
Svar från boendet: Dear Guest User, Thank you for taking the time to write a review following your recent stay and for recommending us. It was our pleasure having you and we are very delighted to hear that you enjoyed your stay with us especially the location with a magnificent view, the food and the great team. Rest assured that your review will be shared to the team. We hope that your happy mountain memories will stay with you for a long time. We hope to welcome you back again in the near future to Anantara Al Jabal Al Akhdar. With kind regards, Amal Al Hinai/ Operational Excellence Manager
Gästanvändare
Premier Rum med Canyon Utsikt 1 King Size-säng
Bodde på jan. 2023
Par
1 recension
5.0/5
Enastående
Publicerades 5 apr. 2023
Cet hôtel était incroyable. La localisation et la vue sont magnifiques. La nourriture est délicieuse même les buffets (dîner et petit-déjeuner) nous ont régalé. Le service était impeccable et les nombreuses activités proposées étaient bien organisées.
Översätt
Svar från boendet: Dear Guest User, Thank you for taking the time to write a review following your recent stay and for recommending us. It was our pleasure having you and we are very delighted to hear that you enjoyed your stay with us especially the location with a magnificent view, the delicious food in particular the buffets (dinner and breakfast) and great activities. Rest assured that your review will be shared to the team. We hope that your happy mountain memories will stay with you for a long time. We hope to welcome you back again in the near future to Anantara Al Jabal Al Akhdar. With kind regards, Amal Al Hinai/ Operational Excellence Manager
Gästanvändare
Premierrum med canyonutsikt
Bodde på mars 2023
Par
1 recension
4.7/5
Otroligt
Publicerades 29 apr. 2023
Bella struttura, posizione e molto curata. Bella la palestra e la spa (sauna ha temperatura troppo bassa). Considerato il livello della struttura avrei previsto dei servizi gratuiti come: aperitivo e snack al pomeriggio, 1 sessione yoga gratuita.
Översätt
Svar från boendet: Dear Guest User, Thank you for taking the time to write a review following your recent stay and for recommending us. It was our pleasure having you and we are very delighted to hear that you enjoyed your stay with us especially the location with a magnificent view, the gym and SPA as well. Rest assured that your review will be shared to the team. We hope that your happy mountain memories will stay with you for a long time. We hope to welcome you back again in the near future to Anantara Al Jabal Al Akhdar. With kind regards, Amal Al Hinai/ Operational Excellence Manager
Gästanvändare
Premierrum med canyonutsikt
Bodde på nov. 2022
Res med vänner
2 recension
4.7/5
Otroligt
Publicerades 26 dec. 2022
Gutes Frühstück mit breiter Auswahl (inkl. ganzer Kokosnuss, Hummus, etc). Schöner Pool. In dieser Gegend befindet sich ca. 25 Min. entfernt noch ein anderes Luxus Hotel der gleichen Preisklasse. Wir haben jenes zum Mittagessen besucht und gesehen, dass die Lage / Aussicht vom anderen Hotel noch deutlich spektakulärer gewesen ist. Die Lage vom Anantara ist schon sehr gut, es würde aber noch besser gehen :-)
Översätt
Gästanvändare
Deluxe rum med Canyon View
Bodde på mars 2022
Ensamresenärer
16 recension
5.0/5
Enastående
Publicerades 8 apr. 2022
值得一住值得推薦！
Översätt
Gästanvändare
Premier Rum med Canyon Utsikt 1 King Size-säng
Bodde på jan. 2023
Par
16 recension
5.0/5
Enastående
Publicerades 31 mars 2023
完美的酒店。要注意上山需要四驅車，提前和酒店聯繫。
Översätt
Svar från boendet: Dear Guest User, Thank you very much for taking the time providing us with this excellent rating of your recent experience in Ctrip. Allow me to response in English. We are thrilled to learn that you enjoyed such an amazing time with us in our beautiful place and very happy to know that we have meet your expectations with the great service overall our aspects. Our team will be encouraged to know that they contributed to you leaving with wonderful memories in your vacation. Thank you for recommending us to other travelers and we hope to have the great pleasure to welcome you again. With kind regards, Amal Al Hinai/ Operational Excellence Manager
Gästanvändare
Deluxe rum med Canyon View
Bodde på jan. 2023
Familj
1 recension
5.0/5
Enastående
Publicerades 17 feb. 2023
TOP TOP TOP
Översätt
Svar från boendet: Dear Guest User, Thank you very much for taking the time providing us with this excellent rating of your recent experience in Trip.com. Allow me to response in English. We are thrilled to learn that you enjoyed such an amazing time with us in our beautiful place and very happy to know that we have meet your expectations with the great service overall our aspects. Our team will be encouraged to know that they contributed to you leaving with wonderful memories in your vacation. Thank you for recommending us to other travelers and we hope to have the great pleasure to welcome you again. With kind regards, Amal Al Hinai/ Operational Excellence Manager