Seashells Scarborough

Excellent location and amenities. Time was too short and would have loved to stay longer!

Great location straight across from the beach, sunsets are stunning! A short walk to beach for swimming which is great, especially with kids! The deluxe 2 bedroom apartment was great for our family. Everything we needed was supplied. Only disappointment is the pool is under maintenance. But overall we recommend, we enjoyed our stay.

View stunning! Staff amazing but oh did the accomodation amenities let them down and the management! Intermittent wifi, no electricity for hours first day! No water for a couple hours the next day! No Tv for three days. We were trying to work! Constant banging from the renovations! What a Shame!! I wrote an email to the manager no reply!! My advice steer clear!

The travellers, my husband and his cousin travelling around Australia, were arriving by a late flight from Sydney - the property was notified about it and they left the key in the box. However, the directions to the apartment was not clear in the map. The guys had large heavy suitcases which they had to carry around while they looked for the apartment. At one point they called the caretaker, whose number was provided in case any assistance was needed. After several ring outs, the caretaker finally answered in a very sleepy voice and said 'you've got your key, I can't do anything'. Finally, an elderly couple joined them in finding the apartment and finally located it. The apartment seemed to be falling in pieces. It was like a roach motel - smelled musty and unaired, the carpet had stains and possibly not been cleaned for ages, the paint was peeling and there was mould in the corners and skirting. There was only one small air-conditioniner in the lounge (this should have been left on to cool the place) and the entire apartment was hot and stifling. The pictures posted about the hotel and the apartment did not match the real thing. My husband and his cousin were so disgusted by this point of time that they just left. We are seasoned travellers and have travelled extensively in Australia, but this is possibly the worst experience when it comes to a hotel which has been listed on sites like TripAdvisor and *********** - guests go with certain expectations in mind and are so disappointed and disgusted when they see the reality that they are forced to leave in the middle of the night.

We absolutely loved our stay at seashell, we recently moved to Perth from sydney and decided to spend our time at seashell till found a home. The staff made us feel home away from home, highly recommended!! Staff were always attentive and helpful to all our needs.

Lovely location, pool and beach surroundings. Very tranquil and secluded beach area. Cleaners were exceptionally nice and did a great job. Unfortunately the customer service ladies weren’t the friendliest.