Hampton Inn by Hilton Schenectady Downtown

Everything was great, room, pool, breakfast. The only compliant I had was the air conditioner. Could not cool the room. In the evening there was no parking.

To be fair, for some reason unlike the pass 3 years, the hotel is less cleanly than before. Its not dirty, but they need to tighten it up.

This is a very beautiful place to stay, the workers were really nice and courteous except for an older big white guy who refused to give me and my kids bottle water and said the bottle water were for Elite members only.That wasn’t my first time there , I’m always welcome with a bag containing 2 bottle water as a Hilton Honor member each time I stay there but this particular night I checked in around 11pm and had to ask for just a bottle when he didn’t offer any but he vehemently refused us when he had a truck load of water sitting right next to him at the front desk and was so rude!!!!!

check in was good. room fairly clean there was no cleaning service done in my room the whole time of my stay. i had to ask why my room was not serviced Are you even being offered fresh towels or linens. Definitely not OK for the amount of money I paid for my stay to breakfast was OK.

The bath tub is really dirty , the hose of the shower has dirt in it and the under the bench has dirt buildup which can be scrubbed out Other than that it was ok

Pool area floor was not clean. Visible grime. When in hot tub, I noticed ants crawling nearby and even one floating in the water which was enough for me to get out. My son was excited to use the pool so we stayed down there for about an hour. I purposely didn’t bring any shower products bc hampton inn usually provides them. The shampoo bottle in shower was empty and body hair from previous patron was on bottle. Decided to give my son a shower instead of bath because every time I plugged bathtub to fill, black specks were in water. Emptied and tried to fill 2x. Still black specks. By sink there was razor cover from previous patron. Had brought our own blanket so slept on top of bedcovers and used own blanket after deciding room wasn’t thoroughly clean. I was too tired from travel and day’s activities to complain.