Staybridge Suites San Antonio - Schertz

Good place to stay, came with my husband on business. Breakfast is good, wish they had more choices on eggs. Just plain and have the extra to add on the side. The tv didn’t work, went the next morning and sent maintenance to fix He updated the tv and it was good.

I was in the area for a concert and the staff at the Staybridge Suites were outstanding. They were professional and kind. They linked my two reservations and provided me with ideas for things to do and places to eat. Many thanks to Lakisha (front desk) who helped make my stay outstanding. The room was clean and large. The breakfast was good. I'll stay here again.

The location was good, easy to get to, and the bed was comfortable. The only drawback was that the included breakfast buffet was probably one of the worst my wife and I have ever eaten! Everything was lukewarm at best, cold at worst. The fried (?) potatoes were almost inedible - cold and hard. The breakfast tainted the rest of the stay!

As a disabled senior veteran, I traveled to Schertz with my wife (also a senior citizen) to celebrate our 60th wedding anniversary with our family. The celebration went well despite our hotel stay being most destressing and unaccommodating (see below). The Staybridge hotel in Schertz Texas is not facility a friendly to senior citizens or disabled persons. The furniture in the living area is difficult to use and almost impossible get out of without assistance. The toilets in the bathroom are low to the floor and handicap grab bars are not installed making it difficult for senior or disabled occupants to utilize without risk of falling. During our stay, we had to acquire a handicap toilet support device from private sources just to utilize your bathroom facility (see photo)

For a Staybridge Suites I thought it would be better then most hotels but it’s not. The high today was 93 degrees and we set our air at 64 degrees when we left the room after checking in. We we get back to the room at 9pm the temp is reading 74 degrees in the room. We call down to the front desk to report it and the front desk lady says not to put it past 69 or it freezes up the ac. Well why don’t you tell people that when they check in? So she brings us a fan. REALLY??? They we are putting are stuff in the room and notice there is tape on the carpet. We tell her about the tape and she says oh I didn’t know it was like that. I will let my maintenance man know about it. Just shocked by hotels theses days.