Falkensteiner Hotel Schladming

When booking this hotel I was searching for a few criteria, one of them being Air Conditioning. As we checked in, the receptionist didn’t do a thing except hand me a tablet that I had to fill and the keys. It would have been cheaper for the hotel to have just a tablet as they’re as useful. I explained to the receptionist it was her job to fill all that info, she insisted… The AC advertised is false advertising as it doesn’t work for a while already as a management decision. I called the reception and asked for a remote to the AC (it physically is in the room) and was told they will check and get back to me in “just a few minutes”. After half an hour I went down to the receptionist and explained it was too hot in the room. Once again I was told to wait and the manager would check it. The lying games by the hotel manager and receptionist continued and throughout our stay, with solutions such as “we have another room for you where we opened the windows” to which I responded “does it miraculously maintain the cold temperature after you close the windows?” Ira got inside, the hotel is surrounded by roads and a rail track. I paid to be on vacation and part of it includes sleeping how much I want! The only positive part of the vacation was the f&b team who were super friendly, polite and helpful. Guess what, they are not local!

Highly recommended! Exceptional service. We loved the spa and garden pool, perfect for spending the afternoon there. Very close to the bike park and cable car, and you get the ticket at the hotel. Food is delicious, so many options for breakfast and dinner, also vegan and gluten free corner! During the day, bar at the lobby is opened where you can get some snacks or lunch. Order vegetarian bowl, the best bowl I’ve ever ate. I am coming back just for that!

Service of the highest level, sincere friendliness of the staff and comfortable rooms. Special thanks to the chef for the incredibly delicious food. I highly recommend everyone to visit the wellness center and especially the sauna at 5:00 p.m. when a whole show takes place there, it was an unforgettable experience.

The hotel is really nice in all meanings of the word. Very nice design, furnished smart so you never miss a hook to hang your clothes in the bathroom or wardrobe. Friendly staff who is able to help even with non-standard requests. Good food and wellness.

I have booked Falkensteiner Schladming for my ski trip in December 2024. Location: Hotel is perfectly located near ski lift Planai, you can walk cca 5 min. or use a car, there is free parking house nearby, directly at Planai station. If you dont want to use a car, skibus is also available directly at hotel, which departs app. every half an hour. Room: was large, nicely decorated, wooden style, large bathroom and separate toilet. What I appreciate, that there is a nespresso coffe machine in room with refilling every day. Food: We had halfboard option and it was really tasty and choice was very good. Wine selection was also very good. Staff was very attentive and helpful. The morning cook was very nice and made our day better:) Wellness: very nice, lot of daybeds for resting and private space. I must say, I dont like cold water, but here the water in pool was warm enough and I did not expect it, big like! Staff was very nice also here. Reception: staff was very helpful, check in was smooth, maybe online check would be better option than filling information upon arrival or pre-arrival email... Overall: As a travel agent, I would recommend this hotel to my friends as well as clients not only for a ski trip, but also for summer, spring or autumn stay in Schladming!

I came here to see the snow on the mountain. And I went up to see snow on a 2700 meter high mountain. It was my first experience of snow. It's very good, excellent. I felt proud of myself for doing something I had never done before. Moreover, your hotel is a very beautiful hotel. I like nature I love my bedroom, living room, where my room has a picturesque mountain view. And your breakfast is very delicious. I like omelets, I really like fruit. The waiters take great care of their customers. Everyone is polite and cute. And I really like the full body massage also.