B&B das Alpinhotel Maistatt

Unfortunately, the poor food experience (evening meals mostly) still endure at this hotel and the owners responses to previous reviews seems to be argue with reviewers, rather than to acknowledge serious underlying issues and make effective improvements; a real shame as this is otherwise a well-located hotel for the ski area. The salad bar items which the owners detail in their replies aren't anything I recognise from my stay there during the week (lots of tinned sweetcorn and beans)! Ultimately, the main courses are the worst I've ever experienced, at any half board hotel, let alone one which is meant to be a 4 star establishment. Crystal Ski need to get a grip of the hotel/restaurant management to resolve the issue, which sounds like it has existed throughout this winter season... I don't normally leave reviews but I'm afraid the quality of the food at the hotel is such that I can't let it pass, it had a negative effect on my holiday and I am currently taking up a formal complaint with TUI (Crystal Ski). Hopefully, TUI/Crystal will remove the hotel from future use if they can't sort things out before the end of this season, the hotel has potential to be as amazing as it was under what I assume was different management looking at the dates of the reviews. Oh and your pool needs a good clean, green algae growing in various places suggests this hasn't been actioned. Thankfully the skiing was good!

This was a Crystal ski holiday and everything was very good…apart from the food which was more catered chalet standard than hotel. Soup/ salad/ choice of two basic main courses & desert. It was perfectly adequate but does not compare well with our other hotel half board experience.

Just got back from a weeks stay at Alpinhotel Maistatt. We were a group of 5 families, 23 in total with children ranging from ages 8 to 18. The hotel is in a great location, only a short walk. 3-4 minutes from the Planai west and Rohrmoos 1 lift and close enough to walk into Schladming town centre. We hired boots and skis from the Tritscher shop at the lift station who also offer free storage. The staff at the hotel were all very friendly and accommodating, especially Lin. They couldn’t do enough for us including seating us together in the restaurant. The food …. some reviews on here say it’s terrible which I think is a little unfair. It’s not fine dining but we ate at the hotel for breakfast and dinner every day. Breakfast has everything you need to fuel a days skiing and dinner was more than adequate. Salad and a different soup and dessert each day. One evening the pork steak was overcooked but still edible, particularly when accompanied by a glass of wine or beer. A third choice of main course to add a bit more variety would have been nice. The hotel itself was extremely clean including the pool and spa area which provided a great place for adults and kids to relax and have some fun. The skiing … we are group of mixed abilities including complete beginners and one non skier. I would say this resort is best suited to intermediates which was perfect for the majority of our group. For complete beginners there is a limited choice of blue slopes. Our beginners booked lessons through crystal ski. Their ski school meeting point was at the top of the Planai 2 lift which wasn’t easily accessible and included a bus, gondola and short walk. Other ski schools are available and their location would have suited beginners more. The apres ski … the best we’ve experienced after a number of ski holidays! We had 2 evenings in Tenna which is a 5 min bus journey or a 15 min walk after dropping your boots and skis at the bottom of the Planai west lift. Kids were welcome for the early slot and our teenagers and the adults enjoyed the Austrian ski vibe! For non skiers or anyone wanting to rest their ski legs you can take a trip to the glacier or explore Schladming town centre. You can also use the Planai west or Rohrmoos lifts to meet skiers for lunch on the slopes or a drink at the end of the day. Having skied in France, Andorra and Italy before this was our first trip to Austria and after an amazing week we will certainly back!