Boardwalk Sand & Surf Beach Hotel Oceanfront

The room had a fresh look,it wasn't huge but fine for a seaside beach boardwalk kind of hotel. I t was a great location,too.

It was not what we expected for the price it is was more like a dorm room with a broken bed and bunk beds. Location was great.

I had nothing but extreme inconveniences at that places! Please don’t book here it’s a waste of money!! I wish I can explain in detail everything but not enough space to type out everything word by word. But for now here’s my main issues 1. No on site parking- it’s two or three blocks away in a small tight parking lot 2. Broken bed upon arrival and I was being told I had to pay extra for a room change or they could fix it in an 1hr or two took them 3 hour to switch out the bed frame cutting in to my time to explore jersey shore 3. No hot water in the shower- the staff pretended to shut boiler off and trouble shoot the problem but nothing was resolved I still didn’t have hot water in the shower and they didn’t seem concerned. Instead they refuse to refund me or change my room unless I paid extra for an upgrade bc “ they were fully booked” I had to shower with cool water since water wasn’t warming up my entire stay. 4. Rooms are dirty and moldy and smell like urine-not sure if it’s bc a lot of guest had pets and probably pets are peeing inside. 5. Door wouldn’t lock properly had to reinforce it with a chair against the lock. 6. Only one set of small stairs to the upstairs rooms which were located at one of the corners. Only one person at a time could go up or down if two people it super tight. Please people save your money and don’t stay here or the motel across its own/ run by the same staff.

They advertise having free parking, but it is for small vehicles only and a limited space to park. This place only has 14 rooms and only 8 spaces for parking. You have to pay for parking on street so they let you use one of their parking passes with a $300 holding fee. I reserved a family suite that says sleeps 7. We arrived way earlier than check in and when asked if we could check in early the man says that our suite wasn’t available yet but we could upgrade to an apartment suite for an extra fee. I paid the extra fee for the upgrade, the apartment is the same as the family suite just has a kitchen sink, stove and small fridge. You are in two small rooms with three full size beds. You will comfortably sleep 6 not 7 unless someone is sleeping on the floor. The air conditioner is only in one room so if you close the door the other room doesn’t have air. They also advise ocean view it is if you look at it sideways from the 2nd floor walkway to your room. The room only has a shower which would have been ok but the shower floor was dirty painted over had to wear slides to shower with NO hot water at all.

We assumed we paid in full through ******* but the manager charged us for an extra person. He was rude and this place was disgusting. I have used ******* for many of my travel and was never charged extra when I arrived at the hotel. I expect to receive a refund.

This is my second year staying at this motel and once again mohammad. The property manager did everything right. Because of him and his staff, We will be back again next year. Thank you for such a wonderful stay.