Staypineapple, Hotel Five, Downtown Seattle

Staypineapple, Hotel Five, Downtown Seattle recensioner

Staypineapple, Hotel Five, Downtown Seattle

2200 5th Ave, Seattle, Washington, 98121Visa hotellinformation
Staypineapple, Hotel Five, Downtown Seattle
Staypineapple, Hotel Five, Downtown SeattleStaypineapple, Hotel Five, Downtown SeattleStaypineapple, Hotel Five, Downtown Seattle
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Gästrecensioner

4.4/5
Mycket bra
115 recension
Verifierade recensioner
Läge och interiör4.4
Bekvämligheter4.5
Service4.4
Renlighet4.4
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Alla recensioner(115)
Positiva recensioner(15)
Recensioner med foton/video(3)
Utmärkt vistelse!(6)
Vänlig ägare(5)
Gästanvändare
Rum i queensize
Bodde på juni 2024
Par
1 recension
5.0/5
Enastående
Publicerades 9 juli 2024
The staff were exceptionally helpful and friendly. The hotel had a whimsical atmosphere with the pineapple theme amenities. We enjoyed the robes and how the bed was set up. All the games in the lobby were fun along with the pineapple water. We wished we had had time to use the bikes. We will be back.
Översätt
Svar från boendet: Hello,Thank you so much for your kind words! We're thrilled to hear you enjoyed our pineapple-themed amenities and the fun atmosphere. We're glad you liked the robes and the lobby games, and we hope you get a chance to try out the bikes on your next visit. We can't wait to welcome you back on your next trip to Seattle!Regards,AmaraGeneral Manager
Mcalpin/Craft
Rum i queensize
Bodde på okt. 2023
Par
1 recension
5.0/5
Enastående
Publicerades 30 jan. 2024
This hotel was very clean, upon entering the staff was friendly and got us all checked in and up to our room quickly, which was a nice hassle free experience. Although there was little to no street parking there was ample room in the garage but the cost was a little steep at a whopping $60 per night, it was however very convenient to not have to fight for a street spot and secure piece of mind knowing our car was tucked away safe in the garage. The room itself was very spacious and the linens were wonderful, a big cozy bed with a fluffy down comforter and luxury towels in the bathroom. There were the usual mini fridge, microwave, and an in room safe. As well as a tv equipped with free WiFi. Overall we had a great nights stay and would highly recommend this hotel for an inexpensive yet lavish experience
Översätt
Svar från boendet: Hello Mcalpin/Craft,Thank you for taking the time to share your recent experience with us. We are thrilled to learn that our commitment to cleanliness and the friendliness of our staff left a lasting impression on you. At Hotel Five, we continuously strive to surpass expectations, and it's incredibly rewarding to know that we succeeded in providing you with a comfortable and enjoyable stay.We understand that unexpected costs, such as parking fees, can be a surprise, and we appreciate your understanding. We're pleased that our garage was a convenient solution for you.We take pride in creating a welcoming and relaxing environment for our guests, and it's rewarding to hear that we hit the mark.Thank you for your thoughtful recommendation. We look forward to welcoming you back on your next visit.Regards,AmaraGeneral Manager
27072168
Urban 2 dubbelsängar Rum
Bodde på maj 2024
Familj
3 recension
3.7/5
Publicerades 12 juni 2024
For the price per room, it’s over charged
Översätt
Svar från boendet: Hello,Thank you for taking the time to share your feedback with us. We are sorry to hear that your experience did not meet your expectations. At Staypineapple, we are committed to providing exceptional service at competitive rates, and we regret any inconvenience you may have faced during your stay. We appreciate your input as it helps us to improve and better serve our guests in the future.We hope to have the opportunity of welcoming you back soon. Regards,AmaraGeneral Manager
Gästanvändare
Rum i queensize
Bodde på juni 2023
Par
3 recension
3.7/5
Publicerades 26 aug. 2023
Friendly staff, good location. Use a digital key to access the hotel entrance at night and feel safe. But the bar never opens. And don't understand what the resort fee is for?
Översätt
Svar från boendet: Hello,Thank you for your review. We're pleased to hear you found our staff friendly and appreciated the hotel's good location. We apologize for the disappointment you faced with the food areas being closed. We hope you were able to enjoy all the different restaurant options around our hotel. About the amenity fee, this fee allows us to offer high-speed wifi, streaming services, bicycles, a fitness room, welcome beverage, the unlimited water and in-room coffee. Once again, please accept our sincerest apologies for any inconvenience you encountered during your stay. We genuinely hope to have the opportunity to welcome you back in the future.Regards,AmaraGeneral Manager
Matthew
Rum i queensize
Bodde på okt. 2022
Res med vänner
1 recension
4.5/5
Utmärkt
Publicerades 7 nov. 2022
Easy check in. Nice location, super comfy beds. The only thing I can think of that would be a negative was the heaters were loud
Översätt
Svar från boendet: Hello _GG365833****, Thank you for sharing your feedback, we'll definitely work with our team to improve the service areas you highlighted. Guest service is a top priority for us! We hope to welcome you back in the future.Regards,Amara S.General Manager
Gästanvändare
Urban 2 dubbelsängar Rum
Bodde på okt. 2024
Familj
16 recension
5.0/5
Enastående
Publicerades 11 dec. 2024
可愛的飯店,環保 店員人很好,清楚解說 整體體驗很不錯
Översätt
Svar från boendet: Hello Guest,Thank you for the wonderful review! We’re so happy you enjoyed your stay, appreciated our eco-friendly approach, and found our staff friendly and helpful. We look forward to welcoming you back for another great experience in the future!Kindly,Samantha RiceOperations Manager
erwu007
Urban 2 dubbelsängar Rum
Bodde på juni 2024
Familj
2 recension
5.0/5
Enastående
Publicerades 11 aug. 2024
酒店地理位置很好,很容易到達太空針塔和派克市集。前台工作人員很好,入住酒店還有免費贈送的飲料,還有可以借用的自行車,很周到。
Översätt
Svar från boendet: Hello erwu007,Thank you so much for your nice review! We're delighted to hear that you enjoyed our convenient location and the complimentary amenities. It's great to know that the bicycles and drinks added to your experience. We can't wait to welcome you back on your next visit to Seattle. Regards,AmaraGeneral Manager
PanigaleV4
Rum i queensize
Bodde på aug. 2024
Par
2 recension
3.0/5
Publicerades 15 okt. 2024
위치 : Pike Market에 도보로 접근이 가능한 위치이고 Amazon Sphere와 2-3블럭 떨어진 곳에 있어 시애틀 방문이 처음이라 관광을 목적으로 한다면 위치는 나쁘지 않습니다. 하지만 미국의 대부분의 번화가가 그렇듯이, 거리 여기저기에 홈리스들과 마약중독자들이 있습니다. 실제로 머무는 동안, 늦은 저녁에 자동차 도난방지 알람이 울려서 창문을 내려다 보았더니 누군가가 창문을 깨서 물건을 훔쳐간 장면을 목격 했습니다. 아침 먹으러 나가는 (동일한) 길에 덩치 큰 시공업자가 누군가의 차를 돌멩이로 깨려는 홈리스/중독자랑 싸우고 있는 모습을 보기도 했구요. 여성이거나 처음 미국을 방문하는 사람들에게는 많이 위협적일 수 있겠다 싶습니다. 차를 가지고 여행중이라면, 시애틀 다운타운 그 어디라도 길가에 주차는 하지 마시길. 호텔 발렛이나 주차장 이용료가 하루에 $35-50 할텐데 아깝다고 생각하지 마세요. 호텔 : 그냥 보통의 3성급 호텔입니다만, 호텔에서 흔하게 제공하는 실내 슬리퍼가 없습니다. 여행하며 객실 슬리퍼 챙겨 가는 것이 쉽지 않은데, 호텔 로비에 불필요하다고 생각되던 게임시설 그리고 비용절감적 요소인 격일 청소/메이드 서비스를 운영하면서, 손님들이 정작 필요로 할 실내 슬리퍼나 전기 포트같은 어메니티가 없습니다. 청결도 : 침구와 타월이 정말 그냥 보통... 더럽다고 할 순 없습니다만, 연식이 좀 있는듯한 느낌. 머물렀던 방이 어두운 편이 었는데도 먼지가 보이는 것으로 봐서, 밝은 환경이라면 먼지가 좀 있지 않을까 싶었네요. 서비스 : - 2:50에 도착 체크인 하려 했더니 3시까지 기다려서야 막 청소를 마쳐 염소계 클리닝 약품 냄새가 나는 방을 주더군요. 직원들이 유니폼이 없고 업무를 보는 자세랑 태도가 불안불안 합니다. Trip.com을 통해서 숙박료를 선지급 했는데도 숙박료랑 동일한 금액을 security pre-authorize deposit (보안상 하는 가결제?)를 해야 하냐고 물었더니 자긴 잘 모른다며 원래 이런다며 결제해 버립니다. 참고로 Trip.com에서 제공하는 체크인 PIN 넘버는 묻지도 않고 말해줘도 아무런 답이 없습니다. - 방 청소 서비스를 매일 하지 않습니다... 격일로만 청소해서 하루만 숙박하면 큰 불편 없습니다만 3박4일 머물면 불편해 지기 시작 합니다. 새 타월이 필요해서 프런트에 전화를 걸었는데 4번 시도하고 안 받길래 그냥 가지고 있던 운동할 때 사용하는 타월을 썼네요. - 물은 방에 알루미늄 캔에 들어있는 1리터 짜리를 무료로 제공합니다만, 그 이후에는 1층 로비에 있는 식수대에 가서 직접 리필해야 합니다. 저의 경우, 집 사람하고 저 모두 1리터 짜리 개인 수통이 있어서 크게 불편하지는 않았는데, 1리터 물통으로 2명이서 불편하겠다 싶었네요. 방에서 별도의 음료 없이 식사라도 하면 1리터론 많이 힘들것 같네요. - 체크 아웃 : 렌트카 반납 (7시) 때문에 일찌감치 6:00시에 했는데, 방번호 알려 줬더니, 제가 누군지 모릅니다. 이름 알려 달라해서 알려줬더니 컴퓨터에서 이것저것 찾아 보는데 해메더니 또 다른 사람 이름 알주고 너 맞냐고 하네요... 신분증 보여달라고 해서 건내 줬더니... 느낌이 그제서야 새로 등록하는 것 같습니다... 인보이스 받고 너네 일하는거 좀 불안하다 했더니, 뜬금없이 Trip.com 통해서 예약해서 이런거라고 변명... 이야기 하네요. 이렇게 한 30분 걸려서 체크아웃 하고 서둘러 공항으로 출발 했습니다. 시설 : 보통의 3성급 호텔 보다 좀 떨어집니다. 로비에 에어 하키, 보드게임 같은 것들이 구비 되어 있습니다. 한국 여행자들에겐 큰 의미는 없을 것 같지만. 또 식수대가 있어서 물을 리필 할 수 있습니다. 가장 큰 장점으로는 외부인 접근이 어려운 차단막이 있는 garage 형태의 주차장입니다. 이것도 렌트카 없다면 큰 의미 없겠지요. 1박 또는 2박, 출장이나 짧게 들러 여행할 목적이라면 그냥저냥 괜찮을 것 같습니다만, 근처의 관광을 마칠 시기인 3박 이후부터 불편/불안 하지 않을까 싶네요. 개인
Översätt
Svar från boendet: Hello PanigaleV4,Thank you for your detailed review and for sharing your experience. We’re happy to hear that you found our location convenient for exploring Seattle’s key attractions, and we appreciate your feedback regarding the safety of the area. Downtown Seattle, like many urban areas, can sometimes present challenges, and while we strive to provide a secure environment for our guests, we also recommend using our secured garage for peace of mind.We’re sorry to hear that you found some aspects of your stay less than satisfactory. We’re currently reviewing our amenities and are actively considering adding items such as slippers and electric kettles to enhance guest comfort. Regarding our housekeeping service, we aim to balance sustainability with guest needs, which is why we offer service every other day, but we understand this may not work for all guests and are happy to assist with any requests, such as fresh towels, when needed.Your comments about the check-in and check-out process are concerning, and we apologize for any confusion or delays you experienced. We will review our procedures and improve staff training to ensure smoother transactions moving forward.We value your feedback and hope that you will give us another chance in the future for an improved experience. Thank you again for staying with us.Kindly,Samantha RiceOperations Manager
Anonym användare
Rum i queensize
Bodde på apr. 2024
Par
8 recension
4.5/5
Utmärkt
Publicerades 12 juni 2024
직원분들이 굉장히 친절하셨어요! 중간중간 보드게임이나 오락기도 많아서 체크인이나 체크아웃 기다릴 때 지루하지 않았습니다!
Översätt
Svar från boendet: Hello,We're thrilled to hear that you found our staff friendly and enjoyed the variety of games we offer. It’s great to know that you enjoy the games at the lobby while waiting for check-in and check-out.We look forward to welcoming you back. Regards,AmaraGeneral Manager
민찡
Urban 2 dubbelsängar Rum
Bodde på apr. 2023
Familj
3 recension
5.0/5
Enastående
Publicerades 4 juli 2023
친절해서 좋아요 주변 둘러보기도 좋고 걷기좋고 여기저기 다니기 좋아요 조금만 걸으면 구글도 갈수있고 상점도 있습니다
Översätt
Svar från boendet: Hello, Thank you for your kind words! We're thrilled to hear that you found our location friendly and convenient for exploring the area. Your feedback is much appreciated. We look forward to welcoming you back to our hotel whenever you find yourself in Seattle's downtown area again!Regards,Amara General Manager
Yen-an
Rum i queensize
Bodde på sep. 2024
Familj
1 recension
3.5/5
Publicerades 28 okt. 2024
地方很方便,適合旅遊居住的地方
Översätt
Svar från boendet: Hello Yen-An,Thank you for sharing your feedback! We’re glad to hear you found our location convenient and enjoyed your stay with us. At Hotel Five, we strive to create a welcoming environment for all our guests and appreciate your perspective. If there’s anything specific we could improve to make your next stay even better, we’d love to hear your suggestions. Safe travels, and we hope to welcome you back soon!Kindly,Samantha RiceOperations Manager
MageliteY
Rum i queensize
Bodde på juni 2024
Affärsresenärer
40 recension
5.0/5
Enastående
Publicerades 28 juli 2024
房間太小了 其它都好
Översätt
Svar från boendet: Hello MageliteY,Thank you for your feedback. We're glad to hear you enjoyed your overall experience. We appreciate your input and hope to have the chance to provide you with a more spacious room on your next stay.We can't wait to see you again!Regards,AmaraGeneral Manager
Gästanvändare
Rum i queensize
Bodde på feb. 2024
Affärsresenärer
5 recension
5.0/5
Enastående
Publicerades 10 juni 2024
菠蘿水瓶,筆,很有設計感!
Översätt
Svar från boendet: Hello,Thank you for your kind review! We're delighted to hear that you enjoyed your stay and appreciated the design of our pineapple water bottle and pen.We hope to welcome you back soon.Regards,AmaraGeneral Manager
Ba_gewu
Rum i queensize
Bodde på sep. 2024
Affärsresenärer
8 recension
5.0/5
Enastående
Publicerades 17 okt. 2024
還很不錯的
Översätt
Svar från boendet: Hello Ba_gewu,Thank you for your kind review! We're happy to hear you had a great stay with us and hope to welcome you back soon! Safe travels!Kindly,Samantha RiceOperations Manager