Novotel Semarang recensioner

Svar från boendet: Dear Respected Guest,We appreciate you took the time to share your positive experience with us. We greatly appreciate you chose to place your confidence in us, and for your kind words relating to your recent stay and your loyalty to our brands. We are thrilled you felt that our team has kept all in great condition. The loyalty and passion they have to keep our hotel in top condition is the real secret to our success and we are truly grateful.All of us are looking forward on welcoming you back at the soonest. Best Regards,Pupung Sutisna General Manager

Svar från boendet: Dear Mr. Yuke Paramith,Thank you for your kind note and for sharing your impressions of your recent stay. We are grateful you found our hotel to be in great condition and that our team took good care of you during your stay. We continue to work hard at hotel services and facilities to ensure the confidence of all guests. Looking forward to welcome you back on your next stay at Novotel Semarang!Best Regards, Pupung SutisnaGeneral Manager

Svar från boendet: Dear Bapak Benedito,We very much appreciate your comments regarding your stay at the Novotel Semarang. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon. Kind regardsPupung SutisnaGeneral Manager

Svar från boendet: Dear Bapak Wiliam Avatar,Thank you for taking the time to review your stay with us.I am obviously disappointed to read that we did not provide the service you were expecting. I have shared your detailed feedback with my team to ensure this does not happen again and I hope you will give us another opportunity to demonstrate the level of service we usually deliver.I look forward to welcoming you again soon and would like to apologies once again for the negative experience you had when last staying with us.Kind regards,Pupung SutisnaGeneral Manager

Svar från boendet: Dear Respected Guest,We are truly grateful you chose to stay with us at Novotel Semarang. We appreciate your detailed review of your recent stay.Thank you for your kind words on our hotel location.I am sorry your friend's found the hotel to be in mentoned phase.I have located the room and area in which you stayed and will be visiting with our team today to address and remedy the issues you have raised as the cleanliness issues are not to our standard. Indeed our air conditioning systems shut off when doors are open to minimize inefficient energy usage. We hope you find our action timely and effective and that we aim to regain your trust accordingly and welcome you back Novotel Semarang on a future stay. Best Regards,Pupung SutisnaGeneral Manager

Svar från boendet: Dear Respected Guests,Thank you for taking the time to post your comments on your recent stay here at Novotel Semarang. Your feedback is truly appreciated. Please accept my unreserved apologies for the areas where we could have done better. We all look forward to welcome you back soon. Wishing you stay safeBest regards, Pupung SutisnaGeneral Manager

Svar från boendet: Dear Respected Guest,We are truly grateful you chose to stay with us at Novotel Semarang. We appreciate your detailed review of your recent stay.Thank you for your kind words about the cleanlines, Location and the room size. I am sorry you found the hotel to be vintage and the hairdryer didn't work. I have located the room and area in which you stayed and will be investigating with our team to address the issues you have raised. We hope you find our action timely and effective and that we aim to regain your trust accordingly and welcome you back Novotel Semarang on a future stay. Best Regards,Pupung SutisnaGeneral Manager

Svar från boendet: Dear Respected Guest,Thank you for leaving us with a constructive review. We are truly grateful you chose to stay with us at Novotel Semarang and appreciate your review of your recent stay.In regards to your feedback about the slow service, we will certainly look into this for further improvements.Therefore, we really hope if you can provide more detailed constructive feedback to our email.My team and I are looking forward to welcoming you back to stay with us again soon.Best regards,Pupung SutisnaGeneral Manager

Svar från boendet: Dear Mr. Usmanzheng,We are delighted to receive the astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our hotel. We hope that your recent stay with us was up to your expectation.We will continue to walk the extra mile and exceed your expectations.Thank you for placing your confidence with Novotel Semarang, all of us are looking forward on welcoming you back at the soonest. Sincerely, Pupung SutisnaGeneral Manager

Svar från boendet: Dear Mr. Philippe,Thank you for taking the time to tell us about your experience at the Novotel Semarang. I am sorry that your stay with us did not meet your expectations, please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service for every customer.Ttherefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem in order to prevent any future recurrence.We appreciate hearing your concerns, and it is our hope that you will grant us the opportunity to better serve you in the near future.Kind regardsPupung SutisnaGeneral Manager

Svar från boendet: Dear Respected Guests,We are delighted to receive the astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our hotel. We hope that your recent stay with us was up to your expectation.We will continue to walk the extra mile and exceed your expectations.Thank you for placing your confidence with Novotel Semarang, all of us are looking forward on welcoming you back at the soonest. Sincerely, Pupung SutisnaGeneral Manager