Shinhwa Jeju Shinhwa World Hotels & Resorts

Shinhwa Hotel and Resort is located conveniently to Shinhwa Water Park, the largest water park in Jeju. Relax in style while enjoying the gorgeous view at the Sky Pool. The resort features a total of 308 rooms including the 27㎡ Superior rooms, the 38㎡ Deluxe rooms, and the spacious 54㎡ Junior Suites overlooking the breath-taking Jeju horizon. Check-In/Out Check-In 3:00 PM l Check-Out 12:00 PM…. but perhaps there were something i need to suggest to the management or governance who manage the place in reality and genuine feedback from tourist who had his first visit to JEJU island, stayed in Shinhwa resort whereas not as other resort that sititng adjacent to the coast and beaches, instead the attraction were merely basis on the facilities and assest of the hotel such as Theme park, Water world and Skypools, top 3 marketing gimmicks of Shinhwa resort...inspite of the venue is licensed with CASINO business for adult who fond to it. 1: the house keeping; make up room time after 15:00 has contrary with the 11:00 check out time that has acquire guest to leave the room which was not very pleasant experience we had, walking along the corridor finding very untidy trolley and uncleaned towels lying on the floor in mess which was a very stunning views when after we walked out from the lift. 2: Lost and found procedure was either a non flexible approach, imagine i had to travel 180 minutes from AIRPORT to the hotel just to collect my lost found wallet, instead the hotel could have just call a taxi to send my wallet closeby to AIRPORT. It could had saved me 180 minutes and Korean W 35,000! Any thought?

Super convenient location and love that the place has many choices for food. The food court has really yummy food!

Mega size resort with theme park. Very clean w lots of food options. No cot was available when we stayed ( all in use).

Check in in this area is always problematic. You have to take a number but many just ignore the protocol and it takes even longer to get checked in. The stay was nice.

The package with tickets was great. Having fun in the resort.

We took a bus from the airport and stopped at the nearest bus stop which was about 15-20 min walk. Still manageable with 2 big luggages, 1 small luggage, a pram and 2 kids. Room was decent, alittle small with not much room to move with all the luggage’s we had. Disappointed that they only had 1 type of pillow and they were of the extremely soft kind. When I requested for 1 more pillow on my first night, Service staff said they were out of pillows and they could only send 1 the next day- which they didn’t and I didn’t bother myself to call again. Folded the pillow and made do with it. I wished the staff could speak better English. Only 1 girl who could and she stood out amongst all because she went all the way out to help us book a cab out of the resort (resort was like 40 min away from the all the action/ “city”) as we wanted to try food outside the resort. She helped google and searched for a nice seafood place where locals went which was 10-15 min away (taxis are expensive! Almost like $1 for a min drive) (she was just posted to work there 2 months ago) she was simply the best!