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Verifierade recensioner
Läge och interiör8.4
Bekvämligheter8.7
Service8.6
Renlighet8.6
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Negativa recensioner(20)
Gästanvändare
Deluxe Familj Tvåbäddsrum (Innergårdsutsikt)
Bodde på juni 2025
Familj
4 recension
10/10
Enastående
Publicerades 9 juli 2025
Brilliant hotel, can’t fault it at all. Loads of shop and places to eat in the mall. We got free tickets to the theme park and water park, while both were not massive the kids had a great time. Worth noting that even though the tickets were free you will send up spending money 🤣🤣 for the theme pack you are only aloud on 3 rides unless you upgrade. The water park you have to pay for everything. You have to rent life jackets regardless of age if you go to the wave pool. Even my self, 43 male extremely competent swimmer had to rent one. All seats are paid for as well. Anyway though we love it’s there and the hotel roof pool was brilliant. We actually tried to book an extra night but they were fully booked. Breakfast was amazing with so much choice however even though we booked as a family of 4 the children do not get breakfast so that cost around £25 a day. Loverly food though
Översätt
Iminov
Superior Tvåbäddsrum (Waterpark View)
Bodde på apr. 2025
Familj
2 recension
10/10
Enastående
Publicerades 18 maj 2025
Very nice, we had a great time swimming in the pool, shopping and eating at the shopping center, and used our coupon for the park the next day. Next time I will go again.
Översätt
Chua(zhihao)
Superior-rum i kingsize
Bodde på apr. 2025
Par
30 recension
10/10
Enastående
Publicerades 7 maj 2025
Shinhwa Hotel and Resort is located conveniently to Shinhwa Water Park, the largest water park in Jeju. Relax in style while enjoying the gorgeous view at the Sky Pool. The resort features a total of 308 rooms including the 27㎡ Superior rooms, the 38㎡ Deluxe rooms, and the spacious 54㎡ Junior Suites overlooking the breath-taking Jeju horizon. Check-In/Out Check-In 3:00 PM l Check-Out 12:00 PM….
but perhaps there were something i need to suggest to the management or governance who manage the place in reality and genuine feedback from tourist who had his first visit to JEJU island, stayed in Shinhwa resort whereas not as other resort that sititng adjacent to the coast and beaches, instead the attraction were merely basis on the facilities and assest of the hotel such as Theme park, Water world and Skypools, top 3 marketing gimmicks of Shinhwa resort...inspite of the venue is licensed with CASINO business for adult who fond to it.
1: the house keeping; make up room time after 15:00 has contrary with the 11:00 check out time that has acquire guest to leave the room which was not very pleasant experience we had, walking along the corridor finding very untidy trolley and uncleaned towels lying on the floor in mess which was a very stunning views when after we walked out from the lift.
2: Lost and found procedure was either a non flexible approach, imagine i had to travel 180 minutes from AIRPORT to the hotel just to collect my lost found wallet, instead the hotel could have just call a taxi to send my wallet closeby to AIRPORT. It could had saved me 180 minutes and Korean W 35,000!
Any thought?
Översätt
Hui Yi 29
Superior king size säng rum (Waterpark View)
Bodde på mars 2025
Familj
7 recension
10/10
Enastående
Publicerades 7 apr. 2025
Super convenient location and love that the place has many choices for food. The food court has really yummy food!
Översätt
Gästanvändare
Superior king size säng rum (Waterpark View)
Bodde på mars 2024
Par
1 recension
9.5/10
Otroligt
Publicerades 7 maj 2024
Facilities are great and staff were quite helpful. The only problem we had was they forgot to refill our coffee sachets, which we drink in the morning:)
Översätt
Gästanvändare
Juniorsvit
Bodde på aug. 2024
Familj
2 recension
10/10
Enastående
Publicerades 28 nov. 2024
Mega size resort with theme park. Very clean w lots of food options. No cot was available when we stayed ( all in use).
Översätt
Econislifeman
Superior-rum i kingsize
Bodde på feb. 2024
Familj
21 recension
9.0/10
Utmärkt
Publicerades 3 mars 2024
Check in in this area is always problematic. You have to take a number but many just ignore the protocol and it takes even longer to get checked in. The stay was nice.
Översätt
Dgdulguun
Superior-rum i kingsize
Bodde på apr. 2025
Reser med vänner
2 recension
9.5/10
Otroligt
Publicerades 30 maj 2025
It was so good
Översätt
KHannah
Bodde på maj 2023
Familj
3 recension
7.5/10
Publicerades 6 juni 2023
We've stayed at this resort on several different occasions. Usually book directly on the resort site but often the rooms are sold out and it is best to book here. The resort is a top choice and must for families with children. There is something for everyone, and the location is close by many of Jeju's top attractions from museums to beaches and beautiful trekking trails. The swimming pool and waterpark are a must for children and the shopping mall in the lower levels are also convenient and fun.
Översätt
1537hihihi
Superior-rum i kingsize
Bodde på juni 2023
Par
81 recension
8.0/10
Mycket bra
Publicerades 11 juli 2023
The package with tickets was great. Having fun in the resort.
Översätt
Anonym användare
Tvåbäddsrum Deluxe Family
Bodde på okt. 2022
Familj
2 recension
5.0/10
Publicerades 29 nov. 2022
We took a bus from the airport and stopped at the nearest bus stop which was about 15-20 min walk. Still manageable with 2 big luggages, 1 small luggage, a pram and 2 kids.
Room was decent, alittle small with not much room to move with all the luggage’s we had.
Disappointed that they only had 1 type of pillow and they were of the extremely soft kind. When I requested for 1 more pillow on my first night, Service staff said they were out of pillows and they could only send 1 the next day- which they didn’t and I didn’t bother myself to call again. Folded the pillow and made do with it.
I wished the staff could speak better English.
Only 1 girl who could and she stood out amongst all because she went all the way out to help us book a cab out of the resort (resort was like 40 min away from the all the action/ “city”) as we wanted to try food outside the resort. She helped google and searched for a nice seafood place where locals went which was 10-15 min away (taxis are expensive! Almost like $1 for a min drive)
(she was just posted to work there 2 months ago)
she was simply the best!
Översätt
Svar från boendet: Dear Guest, thank you so much for staying with us at Jeju Shinhwa World Shinhwa Resort and for taking the time to share your valuable feedback with us. First of all, I sincerely apologize that the experience you had during your stay did not meet your expectations. Your comment has been shared with relevant departments in order to provide you with better service in the future. Once again thank you for your feedback and we hope for the opportunity to have you back with us again should your travels bring you back to the beautiful island of Jeju. Sincerely yours, Jeju Shinhwa World Hotels & Resorts
신화월드 안에 랜딩관.메리어트관.신화관이 있고 테마파크와 워터파크가 있어요
호텔마다 보유하는 수영장도 있구요
워터파크가 연결되어있는 신화관 숙박을 했는데 이동이 편했어요
단지내에 유명한 맛집식당들도 많고 호텔뷔페도 퀄리티가 좋은 편입니다
가격이 비싼편이지만 근접한 거리에 있고 잘꾸며진
정원과 거리가 예뻤어요
Översätt
6/7
GOENSEOK
Deluxe Familj Tvåbäddsrum (Innergårdsutsikt)
Bodde på maj 2025
Familj
19 recension
9.5/10
Otroligt
Publicerades 25 juni 2025
처음에는 수영장 워터파크 테마파크 식당 등 찾기 힘들었는데 몆 번 돌아 다니까 익숙해 짐
왜 가족단위로 오는지 점점 이해가 됨
한 가지 아쉬운 점은 식당들이 오후 9시에 다 문을 닫음
오후 11시까지 했으면 이유는 스카이 풀에서 오후 9시까지 놀다가 나오면 먹을 음식이 편의점 라면만 있음