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Verifierade recensioner
Läge och interiör9.0
Bekvämligheter8.7
Service9.1
Renlighet9.2
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Negativa recensioner(2)
Random
Deluxerum med två enkelsängar (3:e eller 4:e våningen)
Bodde på mars 2025
Familj
2 recension
10.0/10
Enastående
Publicerades 5 apr. 2025
This is the best hotel out of 3 hotel we stayed at when we were in Jeju. I love the location, the rooms were spacious, staff were very friendly, respectful and helpful. The view out to nature was amazing and calming. My kids enjoyed it. The pool is heated and was beautiful and it was perfect because the weather was cold. I love the idea of the DJ pool night time to just enjoy live music and chill time. Also very convenient with 7-11 store with other shops that are well affordable to buy necessities. The room service was also amazing. We ordered our food and it didn’t take long for them to be delivered. WE LOVE THIS HOTEL. A must to stay at if when we go again.
Översätt
Svar från boendet: Dear Random, We are so happy that you enjoyed your stay at Hidden Cliff. We are so happy that you liked the hotel's location, spacious rooms, friendly staff, and beautiful views of nature. We are so happy that we could provide a comfortable environment for you to enjoy with your children. We are also so happy that you liked the heated pool and the live music at the DJ pool night time! It was a great help to us that you liked the convenient 7-11 store and the room service was fast and satisfactory. We will prepare to provide you with even better service and experience if you visit us again. Please visit us anytime. Have a nice day.
Gästanvändare
Deluxerum med två enkelsängar (3:e eller 4:e våningen)
Bodde på mars 2025
Res med vänner
8 recension
7.5/10
Publicerades 27 apr. 2025
Hotel was nicer than I expected from the photos. Was let down by housekeeping and some faciliites that didn't work - the safe and a dripping rain shower which was not fixed during my stay. But they did fix the bolt on the door.
Other than these, the room was large and the bathroom clean and well maintained.
Location has many restaurants within a 5-15 mins drive and four EV charging lots are available in the car park. EV charging is compatiable with the charging card provided by Lotte Car Rental.
Didn't get a chance to use the faciliites other than the 7-11
Översätt
Svar från boendet: Thank you for choosing to stay with us and for taking the time to share your valuable feedback.We are sincerely pleased to learn that your overall impression of our hotel was positive. In particular, we greatly appreciate your favorable remarks regarding the spacious guest room, the cleanliness and maintenance of the bathroom, as well as the convenience of the surrounding area. Furthermore, your detailed comments regarding the electric vehicle charging stations will no doubt be helpful to future guests We would like to extend our sincerest apologies for the inconveniences you encountered during your stay. The issues you highlighted should have been identified and resolved in advance, and we deeply regret the oversight. Please be assured that your feedback has been shared with the relevant departments, and appropriate measures are being taken to ensure thorough inspections and improvements. It is our commitment to continuously enhance the quality of our services and facilities to provide a more seamless and satisfying experience for all our guests. Thank you once again for your thoughtful review. We look forward to the opportunity of welcoming you back in the future under improved circumstances. Yours sincerely,
Gästanvändare
Tvåbäddsrum Deluxe med panoramautsikt
Bodde på nov. 2024
Familj
4 recension
10.0/10
Enastående
Publicerades 21 jan. 2025
Fantastic Stay with an Amazing Breakfast Spread!
There were fresh pastries, a selection of fruits, cereals, and hot dishes that catered to both Western and Asian palates. The made-to-order omelet station was a favorite of mine, and the fresh juices and barista-style coffee were a great touch.
Översätt
Svar från boendet: Thank you for using our hotel. We're so glad you enjoyed your breakfast. We are especially pleased to hear that you enjoyed the omelette station, fresh juices, and barista coffee. Based on your valuable experience, we will continue to strive to provide more satisfactory services in the future. We look forward to the day when you visit us again, and we hope that only good things will always happen to you. thank you
Annie
Tvåbäddsrum Deluxe med utsikt över klipporna
Bodde på okt. 2024
Familj
12 recension
7.0/10
Publicerades 12 dec. 2024
It is a nice hotel but I was expecting it to be a nicer hotel with bigger rooms. Location was a bit out of the way of attractions. I was a bit disappointed that I was not able to get my free drink (coffee) which they advertised, because the coffee shop was open at a certain time only.
Översätt
Svar från boendet: Thank you for choosing our hotel and for your valuable feedback. We are glad you enjoyed our hotel and apologize for any inconvenience this may have caused. We will improve on the fact that the room size and location did not meet expectations, and the lack of information about the coffee shop's operating hours. We will strive to provide better service regarding free coffee. We will do our best to provide you with a better experience in the future. Thank you again for your valuable feedback. have a good day.
Gästanvändare
Deluxe-rum med klippvy(dubbelsäng)
Bodde på juli 2024
Affärsresenärer
1 recension
10.0/10
Enastående
Publicerades 22 aug. 2024
Very nice and clean, highly recommend.
Översätt
Svar från boendet: Thank you for using our hotel and for your warm words of encouragement. Our executives and employees carry out sincere maintenance every day to ensure cleanliness. We are glad that our sincerity has reached you, and we are very happy to recommend you to other customers. I wish you only good things and I look forward to seeing you again next time. thank you
Adam Yates
Rum Deluxe med trädgårdsutsikt(dubbelsäng)
Bodde på jan. 2024
Par
19 recension
9.0/10
Utmärkt
Publicerades 15 feb. 2024
A really nice hotel with very large and comfortable rooms. The heated pool was nice even during a slightly chilly February breeze!
Two nice restaurants and a nice bar bear by but everything else is a 20-30 minute walk away.
We booked this as it was directly adjacent to the olle trail we were walking g during our short break (olle 8 - photos are of the walk)
Will certainly be back
Översätt
Svar från boendet: Thank you for your valuable review! I'm glad that you had a pleasant and satisfying trip. Our accommodation will continue to strive to provide friendly and caring services first from your point of view. I hope you only took good memories and I hope we can be together again next time.
Holidayzz
Rum Deluxe med trädgårdsutsikt(dubbelsäng)
Bodde på maj 2024
Par
9 recension
9.0/10
Utmärkt
Publicerades 3 juli 2024
Relaxing serene environment to take a break. Beautiful infinity pool in the middle of the mountain. Great, attentive service. Walking trails were a little strange. But otherwise, very nice stay.
Översätt
Svar från boendet: Hello, thank you for visiting our hotel. We are very pleased to hear that your stay at our hotel was comfortable and relaxing in a tranquil environment. We are also very proud of the fact that our customers were satisfied with the infinity pool located in the middle of a beautiful mountain. Regarding the unfamiliarity of the trail you mentioned, we will look for ways to further improve it. We are always trying to provide better service to our customers, and your valuable opinions are of great help to us. We will continue to strive to provide the best relaxation and service to customers who choose our hotel. Thank you once again for choosing our hotel, and we look forward to your next visit. thank you
Gästanvändare
Deluxerum med två enkelsängar (3:e eller 4:e våningen)
Bodde på mars 2024
Familj
1 recension
10.0/10
Enastående
Publicerades 30 apr. 2024
very good!
Översätt
Svar från boendet: Dear Sir/Madam,Greetings from Hidden Cliff Hotel&Nature!We are glad to hear that you were satisfied with your stay. We are always trying to provide good service to our customers. We will welcome you to the ever-growing Hidden Cliff Hotel during your next stay. Have a good day. Thank you
Gästanvändare
Deluxe-rum med klippvy(dubbelsäng)
Bodde på maj 2024
Par
3 recension
9.0/10
Utmärkt
Publicerades 24 juni 2024
The hotel was very nice, room service was great and the pool party was fun!
Översätt
Svar från boendet: Hello, thank you for visiting our hotel. We think it will be a fun day thanks to your good review. We are proud that your stay at our hotel has been a good memory, and we will always strive to become a hotel that strives hard. We hope you will visit our hotel many times in the future. I hope you have a nice day. thank you
Gästanvändare
Deluxe-rum med klippvy(dubbelsäng)
Bodde på apr. 2024
Par
1 recension
6.5/10
Publicerades 7 maj 2024
good good
Översätt
Svar från boendet: Dear Sir/Madam, Greetings from Hidden Cliff Hotel&Nature!We are glad that you left with good memories from our hotel. We always try to show our best efforts and hope that you will use our hotel again next time. Have a nice day. thank you
Anonym användare
Deluxerum med två enkelsängar (3:e eller 4:e våningen)
Bodde på mars 2025
Familj
4 recension
9.5/10
Otroligt
Publicerades 7 apr. 2025
수영장 생각보다 더 크고 낮에 완전 좋았어요!
전체적으로 고급진 느낌 여전히 유지중이고
힐링하기 딱 좋은 곳!
Översätt
Svar från boendet: 안녕하세요 고객님! 저희 히든클리프호텔&네이쳐를 이용해 주시고 소중한 시간 내시어 의견 남겨 주셔서 감사합니다. 저희 호텔의 장점인 수영장이 기대 이상으로 크고 좋았다는 말씀에 저희도 정말 기쁩니다. 고급스러운 분위기와 힐링할 수 있는 공간으로 만족하셨다니 너무 뿌듯합니다. 고객님께서 편안한 시간 보내셨다니 저희도 큰 보람을 느끼며 앞으로도 더 좋은 경험을 제공할 수 있도록 최선을 다하겠습니다. 언제든지 다시 찾아주세요. 감사합니다.
명지은지
Deluxerum med två enkelsängar (3:e eller 4:e våningen)
Bodde på mars 2025
Par
6 recension
10.0/10
Enastående
Publicerades 14 apr. 2025
조식도 좋고
생일 커피도 좋았고
수영장도 너무 좋았습니다
다음에 꼭 다시 방문하고 싶네요
Översätt
Svar från boendet: 안녕하세요 고객님! 저희 히든클리프호텔&네이쳐를 이용해 주시고 소중한 시간 내시어 의견 남겨 주셔서 감사합니다. 고객님께서 말씀해주신 조식, 생일 커피, 그리고 수영장까지 모두 만족하셨다니 저희도 너무 기쁩니다. 특별한 날에 조금이나마 좋은 기억을 선사할 수 있어 더욱 보람을 느낍니다. 다음 방문에도 더욱 편안하고 즐거운 시간을 보내실 수 있도록 준비하겠습니다. 언제든지 다시 찾아주시면 따뜻하게 맞이하겠습니다. 감사합니다.
bugeun
Rum Deluxe med trädgårdsutsikt(dubbelsäng)
Bodde på jan. 2025
Par
11 recension
10.0/10
Enastående
Publicerades 18 feb. 2025
호텔컨디션 너무 좋고 온수풀수영장또한 크고좋았습니다.
여자친구 서프라이즈 해줬는데 정말행복해하네요 다음에 또옵니다
Översätt
Svar från boendet: 안녕하세요 고객님! 저희 히든클리프호텔&네이쳐를 이용해 주시고 소중한 시간 내시어 의견 남겨 주셔서 감사합니다. 호텔과 온수풀 수영장에 만족하셨다니 뿌듯하며, 여자친구분께 서프라이즈를 해주셔서 행복한 시간을 보내셨다는 말씀에 저희도 매우 보람을 느낍니다. 다음에도 또 오신다는 말씀 정말 감사드리며, 그때도 더욱 멋진 경험을 제공해드릴 수 있도록 최선을 다하겠습니다. 다시 찾아주시면 기다리고 있겠습니다. 감사합니다.
jiyoun
Deluxerum med två enkelsängar (3:e eller 4:e våningen)
Bodde på nov. 2024
Res med vänner
2 recension
9.0/10
Utmärkt
Publicerades 22 dec. 2024
몇년 전에 남편이랑 같이 가서 매우 만족했던 기억이 있어서 다시 예약했어요!
그런데 그때보다 가격이 매우 저렴해져서 놀랐는데
그만큼 직원들이 없어서 수영장 샤워실 관리가 미흡해졌던 것 같아서 조금 아쉬웠어요. ㅠㅠ
그래도 조식도 너무 맛있고 방 깔끔하고 직원들도 넘 친절하고 다른건 다 좋았습니다.
Översätt
Svar från boendet: 안녕하세요 고객님! 저희 호텔을 이용해 주시고 소중한 시간 내시어 의견 남겨 주셔서 감사합니다. 조식, 방, 직원 서비스에 만족하셨다니 다행입니다. 다만, 수영장 샤워실 관리에 대한 불편함을 느끼셨다니 죄송합니다. 고객님의 피드백을 바탕으로 더 나은 관리와 서비스를 제공할 수 있도록 개선하겠습니다. 앞으로도 최상의 경험을 드릴 수 있도록 더욱 노력하겠습니다. 다시 방문해 주신다면 더욱 만족스러운 시간을 보내실 수 있도록 준비하겠습니다. 감사합니다.
Gästanvändare
Rum Deluxe med trädgårdsutsikt(dubbelsäng)
Bodde på feb. 2025
Par
2 recension
9.0/10
Utmärkt
Publicerades 7 apr. 2025
가격대비 좋았어요 수영장 뷰가 가장 좋았습니더
조식은 안먹어서 모르겠어요
Översätt
Svar från boendet: 안녕하세요 고객님! 저희 히든클리프호텔&네이쳐를 이용해 주시고 소중한 시간 내시어 의견 남겨 주셔서 감사합니다. 가격 대비 만족스러운 경험을 하셨다니 저희도 기쁩니다. 수영장 뷰가 마음에 드셨다니 정말 다행입니다. 조식에 대해서는 아쉬움이 있으셨을 것 같습니다. 다음에는 기회가 되시면 조식도 꼭 경험해 보시길 권해드립니다. 앞으로도 좋은 경험 드릴 수 있도록 노력하겠습니다. 감사합니다.