Shin Shin Hotel Jeju Ocean

We checked in very late at night at about 11pm and we had to change room twice before we finally got our room and settled down. First room, the bin was not cleared and there were used men underwear in the bin. It was not a very good experience especially for two girls. Made us feel like the room wasnt cleaned. We then went down to have our room changed. The receptionist who is so nice (in service) gave us a new room and new key. We went up and the key wasnt working. At this point we were already very exhausted. We went down again and informed her. She then gave us another room which we walked passed and coincidentally notice that it was DND before. She assisted us all the way up to the new room and opened the door for us. It seems fine but it was late so we quickly accepted it and checked in. Once we are settled we realized that the main door could not be locked from the inside. We settled in anyway because we didnt want to go through all the trouble and spoil our vacation. But on a lighter note, the receptionist is very nice and promot is trying to fix our issue. This place can do better.

Hotel was not really clean. Breakfast is limited and not that good. Check in was easy and a breeze though

If cleanliness is your top priority, you would be happier elsewhere. Generally for the price we don't have much complaints, but the general place felt icky. Visible stains could be seen on the sheets, even after requesting for new sheets we could still find other stains. Day curtains had very visible and obvious yellowing. Toilet and bathroom floor was sticky. The staffs were great in trying to help us with our request, even offering a change of room, but the new room had similar issues. Space was big, location no issues since we drove.