Glad Gangnam COEX Center

Great location, limousine bus direct to Coex center / Samseong intercontinental Station. Close to Starfields library in coex, found Aquarium too pricey. Hotel service staff are doing their job, nothing above and beyond. Asked for help re transfers to ski resort, immediately got a taxi but didn't bother asking for detail ie number of travellers, size of taxi, provide with detail on taxi fare. We were given 3mins to check out so rushed to our hotel room to pack everything.

Asked for extra 3 pillows as it was a triple room and pillows were soft down pillows with no support. They could only give me 2. Amazing such a big hotel but inadequate pillows/ or some strange policy?

Very nice I like

First of all, the room they assigned to me as a “city view” was nothing more than a tiny, prison-like window just a few inches long looking out some old building. These rooms are not even shown on their website, and I felt deceived by their advertising. While the room was clean, it was extremely stuffy. To make matters worse, the hotel stops operating the air conditioning from November onward, regardless of the outside temperature. This means that even if the weather is unseasonably warm, guests are left to suffer in discomfort. I would not stay at this hotel again, nor would I recommend it to anyone I care about.

Good service, extremely convenient location in the heart of Gangnam and within literally a few steps from the Samsung subway station. The place is clean. I haven't tried their breakfast but it seems reasonably good. No complaints, happy to return in the future.

The overall experience was below average. There was an unpleasant odor in the corridor, which affected the comfort of the stay. The primary advantage of the property is its convenient location.