Novotel Ambassador Seoul Dongdaemun Hotels & Residences

We booked a triple room under residents and was happy with the facilities. Well equipped with water dispenser (which is my favourite), washer cum dryer, utensils etc. Room size was also super great for 3 persons, 8 luggages, and yet sufficient space to move around. Lots of wardrobe too. Location is super good, 3 mins walk to airport bus bus stop, 5-6 mins walk to DDP & train station. Near to Gwangja Market, Myeongdong. The toilet is huge too. Definitely preferred and recommended hotel if i revisit again. The only cons if they can fostered the shower & toilet glass door so that both can be used at the same time.

Nice big hotel Floor 16 . Nice room Amazing breakfast but too expensive Clean swimming pool Easy to check in with friendly reception

One of the worst hotel I ever stay ! Staffs extremely impolite and screaming at customers ! I shall never come to this hotel again ... maybe is their corporate culture .... the staff at the front entrance is extremely bad temper ! I cannot imagine will be treated like this at a hotel at this price in Seoul ..... Anyway never again this hotel !! Never !

Got a room from the residence tower. The room was nice and spacious, and the bathroom was huge. Came with a kitchenette and washing machine in the room. Walking distance to dongdaemun night market, plenty of food choices nearby within 10mins walk. There’s a small convenience store around the corner. Towels smelt of bleach, but otherwise, they were always clean! The hotel was by a main road, and it was easy for cabs and a private drop off at the back of the hotel for a longer wait. The lady behind the counter at the cafe located on Level 1, she seems to be dreaming most of the time. Had to keep repeating myself for her to get the message. Room was 72x, she couldn’t find the number in the system despite asking us for it for 3 times. We had to write it down, and she still read it as 32x. 🙂↕️ had to correct her a couple of times that’s it’s SEVEN TWO x. Overall, great stay!

Express check out is very useful.  Overall good, but the air circulating system is so loud and cannot be turned off while using toilet.

Great location. Few convenience shops less than 5min walking distance. Unlimited body lotion supply especially during winter dry environment is very useful. Washing machine inside room with laundry detergent & Coway water filter provided are plus point.