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Verifierade recensioner
Läge och interiör4.8
Bekvämligheter4.4
Service4.7
Renlighet4.6
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Way3322
Superior-tvåbäddsrum
Bodde på dec. 2024
Familj
6 recension
4.7/5
Otroligt
Publicerades 19 dec. 2024
Perfect. What can one ask for? Great location, modern rooms, area full of shopping and restaurants
Översätt
Svar från boendet: Dear Way3322.On behalf of the entire team at Mercure Ambassador Seoul Hongdae, we are incredibly appreciative that you took the time to share details on your experience with us! We are delighted to hear that you enjoyed your stay with us. It is always out top priority to ensure our guests feel welcomed and comfortable throughout their stay, and knowing we have achieved this with you fills us with great joy.Your positive feedback is a a tremendous source of motivation for our team, and rest assured, we will continue to strive for excellence in the services we provide. It is guests like you that make our job truly rewarding.Thank you again for sharing your experience and If you have a chance, please give us an opportunity to welcoming you again.Warmest regards, Jay SeongGeneral ManagerMERCURE Ambassador Seoul Hongdae
Svar från boendet: Warm Greeting Mercure Ambassador Seoul Hongdae :)We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae.I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and If you have a chance, please visit our hotel.Sincerely,Jay SeongGeneral ManagerMERCURE Ambassador Seoul Hongdae
Joycelyn
Standardrum i kingsize
Bodde på nov. 2024
Familj
19 recension
4.2/5
Mycket bra
Publicerades 12 nov. 2024
**Hotel Review: Mercure Ambassador Seoul Hongdae (Stay: 2 Nov - 5 Nov)**
I recently stayed at the Mercure Ambassador Seoul Hongdae for a 4-night stay from November 2nd to November 5th, and overall, it was a pleasant experience. Our group booked two family rooms and one king room, and I’ll share the highlights and a few areas for improvement.
### Location: 5/5
The location of the hotel is fantastic. It’s situated in the vibrant Hongdae area, which is well-known for its trendy cafes, restaurants, and lively atmosphere. Whether you’re in the mood for local Korean food, international cuisine, or a casual snack, there are plenty of options within walking distance. Plus, the Hongdae subway station is just a short walk away, making it very convenient for getting around Seoul.
### Rooms: 3.5/5
The rooms, while clean and comfortable, were a bit on the small side. We stayed in two family rooms, which were ideal for our needs, but they did feel a little cramped once all the luggage and beds were in the room. The king room was slightly more spacious, but it still didn’t feel particularly large compared to other hotels we’ve stayed in.
One downside was the air conditioning, which was somewhat inconsistent. At times, the room would get warm, and we found ourselves opening the windows to get some fresh air. The room lighting was also a bit dim, especially in the corridors leading to the rooms. It gave the hotel a cozy feel, but it would’ve been nice to have brighter lights in the hallways for a better overall atmosphere.
### Service: 4/5
The staff at the hotel were generally friendly and helpful, providing good service when we needed it. Check-in and check-out were smooth, and they were accommodating with any requests we had during our stay.
### Facilities: 4/5
The hotel offers a range of amenities, including a gym and a small restaurant. We didn’t use these much since we were out exploring Seoul, but it’s good to know they are available. The lobby area is nice and modern, and we appreciated the free Wi-Fi throughout the hotel.
### Overall Impression: 4/5
Despite a few minor issues with the room size, lighting, and air conditioning, we were generally happy with our stay at the Mercure Ambassador Seoul Hongdae. The location is definitely the highlight—so convenient for exploring the vibrant Hongdae neighborhood, and the variety of dining options nearby made it easy to find something to enjoy every day. We would recommend this hotel for its great location and decent service, especially for travelers who plan to be out and about most of the day.
Översätt
Svar från boendet: Dear. Joycelyn.Warm Greeting Mercure Ambassador Seoul Hongdae :)We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae.I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and If you have a chance, please visit our hotel.Sincerely,Jay SeongGeneral ManagerMERCURE Ambassador Seoul Hongdae
E SAN
Superior-tvåbäddsrum
Bodde på okt. 2024
Res med vänner
2 recension
5.0/5
Enastående
Publicerades 19 okt. 2024
The location is super convenient, easy to travel around Seoul from the hotel. Lots of eating places and shopping in the area. Definitely will consider to stay here if I ever visit Seoul again.
Översätt
Svar från boendet: Dear E SAN.On behalf of the entire team at Mercure Ambassador Seoul Hongdae, we are incredibly appreciative that you took the time to share details on your experience with us! We are delighted to hear that you enjoyed your stay with us. It is always out top priority to ensure our guests feel welcomed and comfortable throughout their stay, and knowing we have achieved this with you fills us with great joy.Your positive feedback is a a tremendous source of motivation for our team, and rest assured, we will continue to strive for excellence in the services we provide. It is guests like you that make our job truly rewarding.Thank you again for sharing your experience and If you have a chance, please give us an opportunity to welcoming you again.Warmest regards, Jay SeongGeneral ManagerMERCURE Ambassador Seoul Hongdae
Jerry Yeo
Standardrum i kingsize
Bodde på okt. 2024
Par
4 recension
4.7/5
Otroligt
Publicerades 7 okt. 2024
Great place to stay. Near to several shopping and food area. The only problem i have is the air con. For what ever reason, the air con is warm at night. Despite the thermostat show 24.5 degree, it cannot be adjusted lower and it does not feel like 24.5 degree at all. It is wamer. Overall, everything else is good. The staffs are friendly.
Översätt
Svar från boendet: Dear Jerry Yeo.Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that you enjoyed your stay with us. Our team is dedicated to providing the highest level of service and comfort to all our guests, and it is rewarding to know that we have met your expectations.Your kind words serve as a great motivation for us to continue striving for excellence. We take great pride in our hotel and the services we offer, and it's always a pleasure to receive positive feedback from our valued guests like you.We hope to have the pleasure of welcoming you back in near future for another memorable stay.Warmest regards,Jay SeongGeneral ManagerMERCURE Ambassador Seoul Hongdae
Felicia
Superior-tvåbäddsrum
Bodde på okt. 2024
Res med vänner
1 recension
5.0/5
Enastående
Publicerades 8 nov. 2024
It was a pleasant stay, very near the train station! We enjoy our stay!
Översätt
Svar från boendet: Dear. Felicia.Warm Greeting Mercure Ambassador Seoul Hongdae :)We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae.I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and If you have a chance, please visit our hotel.Sincerely,Jay SeongGeneral ManagerMERCURE Ambassador Seoul Hongdae
Calista77
Standardrum i kingsize
Bodde på sep. 2024
Res med vänner
6 recension
4.7/5
Otroligt
Publicerades 9 sep. 2024
Highly recommended! Located conveniently near Hongdae station Exit 9 and the main shopping area. The only con would be the room is quite small,if you are travelling with big luggages, it might be get squeezy in the room when you open up your luggages
Översätt
Svar från boendet: Dear Calista77.On behalf of the entire team at Mercure Ambassador Seoul Hongdae, we are incredibly appreciative that you took the time to share details on your experience with us! We are delighted to hear that you enjoyed your stay with us. It is always out top priority to ensure our guests feel welcomed and comfortable throughout their stay, and knowing we have achieved this with you fills us with great joy.Your positive feedback is a a tremendous source of motivation for our team, and rest assured, we will continue to strive for excellence in the services we provide. It is guests like you that make our job truly rewarding.Thank you again for sharing your experience and If you have a chance, please give us an opportunity to welcoming you again.Warmest regards, Jay SeongGeneral ManagerMERCURE Ambassador Seoul Hongdae
Anonym användare
Standardrum i kingsize
Bodde på sep. 2024
Par
10 recension
4.5/5
Utmärkt
Publicerades 8 sep. 2024
Location of the hotel is excellent. It's so close to exit 9 of Hongdae station, and it's in the centre of Hongdae shopping area. Room is overall clean and the staff is friendly as well.
Översätt
Svar från boendet: Dear Guest.On behalf of the entire team at Mercure Ambassador Seoul Hongdae, we are incredibly appreciative that you took the time to share details on your experience with us! We are delighted to hear that you enjoyed your stay with us. It is always out top priority to ensure our guests feel welcomed and comfortable throughout their stay, and knowing we have achieved this with you fills us with great joy.Your positive feedback is a a tremendous source of motivation for our team, and rest assured, we will continue to strive for excellence in the services we provide. It is guests like you that make our job truly rewarding.Thank you again for sharing your experience and If you have a chance, please give us an opportunity to welcoming you again.Warmest regards, Jay SeongGeneral ManagerMERCURE Ambassador Seoul Hongdae
Guangzhe
Standardrum i kingsize
Bodde på sep. 2024
Par
2 recension
5.0/5
Enastående
Publicerades 3 sep. 2024
Enjoyed our stay! Clean, comfortable and quiet. We would stay here again if we want easy access to Hongdae street shopping.
Översätt
Svar från boendet: Dear Daniel.On behalf of the entire team at Mercure Ambassador Seoul Hongdae, we are incredibly appreciative that you took the time to share details on your experience with us! We are delighted to hear that you enjoyed your stay with us. It is always out top priority to ensure our guests feel welcomed and comfortable throughout their stay, and knowing we have achieved this with you fills us with great joy.Your positive feedback is a a tremendous source of motivation for our team, and rest assured, we will continue to strive for excellence in the services we provide. It is guests like you that make our job truly rewarding.Thank you again for sharing your experience and If you have a chance, please give us an opportunity to welcoming you again.Warmest regards,
Esther
Superior-tvåbäddsrum
Bodde på aug. 2024
Res med vänner
2 recension
4.7/5
Otroligt
Publicerades 5 aug. 2024
Very convenient locations and lots of shopping and restaurant nearby.
Beautiful entrance and easy to recognize
Översätt
Svar från boendet: Dear Esther.Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that you enjoyed your stay with us. Our team is dedicated to providing the highest level of service and comfort to all our guests, and it is rewarding to know that we have met your expectations.Your kind words serve as a great motivation for us to continue striving for excellence. We take great pride in our hotel and the services we offer, and it's always a pleasure to receive positive feedback from our valued guests like you.We hope to have the pleasure of welcoming you back in near future for another memorable stay.Warmest regards,Jay SeongGeneral ManagerMERCURE Ambassador Seoul Hongdae
Ekaiii
Rum King Superior Deluxe med balkong
Bodde på juli 2024
Par
2 recension
5.0/5
Enastående
Publicerades 20 sep. 2024
A hotel with modern design, clean and cozy. Great location access city center. Staff are professional and friendly. They let me checked in room early 10am when room available, appreciated! Hotel facilities are fully equipped. Money exchange machine at lobby with good rate, it saved a lot of time searching around. Free water dispenser and great coffee at lobby as well. Would definitely stay again and recommend to anyone who plan visit Seoul.
Översätt
Svar från boendet: Dear Ekaiii. Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that you enjoyed your stay with us. Our team is dedicated to providing the highest level of service and comfort to all our guests, and it is rewarding to know that we have met your expectations. Your kind words serve as a great motivation for us to continue striving for excellence. We take great pride in our hotel and the services we offer, and it's always a pleasure to receive positive feedback from our valued guests like you. We hope to have the pleasure of welcoming you back in near future for another memorable stay. Warmest regards, Jay Seong General Manager MERCURE Ambassador Seoul Hongdae
Gilberto Estorninho
Superior-rum i kingsize
Bodde på juli 2024
Familj
2 recension
4.7/5
Otroligt
Publicerades 22 juli 2024
We had pleasant stay at Mercury.
Great welcome and helpful from check in/out counter service.
Very kind from room cleaning staff always ready to assist.
Excellent hotel services
Översätt
Svar från boendet: Dear. Gilberto Esrotninho.Warm Greeting Mercure Ambassador Seoul Hongdae :)We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae.I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and If you have a chance, please visit our hotel.Sincerely,Jay SeongGeneral ManagerMERCURE Ambassador Seoul Hongdae
Anonym användare
Superior Deluxe Twinrum med balkong
Bodde på juli 2024
Familj
4 recension
4.7/5
Otroligt
Publicerades 23 juli 2024
I was on disability while staying there. The service was nice especially to dimsum room service “Tian Mi Mi” restaurant.
Some how the automatic toilet control and the room door were broken but the engineer came to fix them right away. By the way, the light smell of urea in the toilet kept coming up while using.
Översätt
Svar från boendet: Dear. Guest.Warm Greeting Mercure Ambassador Seoul Hongdae :)We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae.I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and If you have a chance, please visit our hotel.Sincerely,Jay SeongGeneral ManagerMERCURE Ambassador Seoul Hongdae
Kari Yeung
Superior-tvåbäddsrum
Bodde på juli 2024
Familj
3 recension
4.2/5
Mycket bra
Publicerades 15 juli 2024
The location of the hotel is just right next to the Hongik University station. Take the exit 8 and it takes around 5 minutes walk. The staff was helpful and friendly. The room was pretty clean and well maintained. The only thing I would like to change are the selections and the variety of the breakfast - not a lots of choices and same things every day!
Översätt
Svar från boendet: Dear Kari Yeung.On behalf of the entire team at Mercure Ambassador Seoul Hongdae, we are incredibly appreciative that you took the time to share details on your experience with us! We are delighted to hear that you enjoyed your stay with us. It is always out top priority to ensure our guests feel welcomed and comfortable throughout their stay, and knowing we have achieved this with you fills us with great joy.Your positive feedback is a a tremendous source of motivation for our team, and rest assured, we will continue to strive for excellence in the services we provide. It is guests like you that make our job truly rewarding.Thank you again for sharing your experience and If you have a chance, please give us an opportunity to welcoming you again.Warmest regards, Jay SeongGeneral ManagerMERCURE Ambassador Seoul Hongdae
iewihs
Superior-tvåbäddsrum
Bodde på juni 2024
Res med vänner
4 recension
4.5/5
Utmärkt
Publicerades 6 juli 2024
Had a great stay at Mercure Amabassador Hongdae. The staff who helped us with the check in is very warm and make us feel very welcomed. Some areas of the rooms are dusty but cleanliness level still better than most hotel in the area. Will stay at this hotel in the future if I visit again.
Översätt
Svar från boendet: Dear iewihs.Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that you enjoyed your stay with us. Our team is dedicated to providing the highest level of service and comfort to all our guests, and it is rewarding to know that we have met your expectations.Your kind words serve as a great motivation for us to continue striving for excellence. We take great pride in our hotel and the services we offer, and it's always a pleasure to receive positive feedback from our valued guests like you.We hope to have the pleasure of welcoming you back in near future for another memorable stay.Warmest regards,Jay SeongGeneral ManagerMERCURE Ambassador Seoul Hongdae