Hapjeong Namgyung Hotel

Positives- room was bigger than average in Seoul, less than 10min walk to the taxi and the bed itself was clean. Negatives - upon arrival at 4pm I didn't realise I'd booked a later check in at 8pm. Was not a problem and I just wanted to drop off my bag and leave again. I was told this was not possible at all. I asked multiple times if the bag can just be placed in the room or left In storage only be told they have no luggage storage space available and if I wanted to put my bag in my room I would have to pay an extra 30,000K to check in early. I asked to speak to the manager and the guy at reception said no. I had no choice but to pay the fee the fee. At no point when booking did it say that there was no luggage available. I've also checked on their actual website and this is not mentioned anywhere. The room itself was very dated and only minimal effort was made to make sure the bathroom cleaned and the bedsheets changed. The photographs below are evidence enough of the cleanliness of the place. The mattresses had a plastic protector on it which made for an uncomfortable night sleep and the power outlets did not work for my travel adapter (only time this has happened in my entire trip and also happened to another lady at reception). Based on the customer service alone I would not recommend this place and I will be looking to get a refund.

環境大但是很老舊，廁所三面都是鏡子，一進去以為養鬼了，床邊也是大鏡子，入門也有鏡子，馬桶和鏡子正對着。燈很昏暗，床墊的塑料膜沒拆每動一下就有塑料袋的聲音，蓋的被子也有點像塑料躺在那裡我還以為我是屍體呢😊第二天連滾帶爬退房了

합정근처의 호텔(모텔)중에서 가성비 좋은 곳입니다. 조식이 없지만 근처에 합정옥으로 대표되는 합정 먹자골목이 있어서 충분히 커버되구요. 10분 거리에 합정 클럽 스트리트가 잘 되어있어서 놀기도 좋습니다. 브라운 갈때마다 투숙하네요 ㅎㅎ