Novotel Ambassador Seoul Gangnam

Novotel Ambassador Seoul Gangnam recensioner

Novotel Ambassador Seoul Gangnam

130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124, South KoreaVisa hotellinformation
Novotel Ambassador Seoul Gangnam
Novotel Ambassador Seoul GangnamNovotel Ambassador Seoul GangnamNovotel Ambassador Seoul Gangnam
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Gästrecensioner

9/10
Utmärkt
309 recension
Verifierade recensioner
Läge och interiör9.1
Bekvämligheter8.5
Service9.1
Renlighet9.1
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Utsökt frukost(13)
Utmärkt för affärsresor(11)
Nära tunnelbana(11)
Bekväm säng(6)
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Genomsnittlig ljudisolering(5)
Erbjuder upphämtning/avlämning(4)
Negativa recensioner(9)
Paolo Lupo Italy
Superior-tvåbäddsrum
Bodde på mars 2025
Affärsresenärer
10 recension
10.0/10
Enastående
Publicerades 19 apr. 2025
Really five stars hotel , wonderful ambience and super service under each point of view
Översätt
Svar från boendet: Dear. Mr. Paolo Lupo Thank you very much for your wonderful review.We are truly delighted to hear that you enjoyed the ambience and the service in every aspect. Your kind words mean a great deal to our team and serve as a strong motivation to continue delivering exceptional hospitality.We sincerely look forward to welcoming you back to Novotel Ambassador Seoul Gangnam in the near future for another memorable stay.Sincerely,Chloe LeeGuest Relationship Officer TeamNovotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea
Gästanvändare
Superior-dubbelrum
Bodde på feb. 2025
Res med vänner
1 recension
9.5/10
Otroligt
Publicerades 22 apr. 2025
Pretty good, this hotel is near gangnam, so it's near and the subway is near. Though need walk up a hill.
Översätt
Svar från boendet: Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Guest Experience TeamNovotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea
Alexius Tham
Superior-tvåbäddsrum
Bodde på dec. 2024
Par
2 recension
10.0/10
Enastående
Publicerades 7 jan. 2025
I recently had the pleasure of staying at Novotel from January 3 to 7. What made our stay truly special was the exceptional service provided by the staff. We were celebrating our anniversary, and upon learning this, Hymon (I might have his name incorrect but he is one of the male staff that spoke very good english and checked us in on the evening of Jan 3) , one of the staff members, kindly upgraded our room. The special amenities waiting for us in the room were a lovely touch and made us feel valued guests. We were thoroughly impressed by the staff's attention to detail and their willingness to go above and beyond to make our stay memorable. The room was immaculate, comfortable, and well-appointed. The location and amenities were also excellent. Overall, I highly recommend Novotel for its outstanding service, comfortable accommodations, and thoughtful gestures. Thank you, Novotel team, for making our anniversary celebration so special!
Översätt
Svar från boendet: Dear Guest,Thank you for choosing to stay at Novotel Ambassador Seoul Gangnam and for the excellent rating you provided following your recent visit.Your review will be shared with all team members, and such feedback serves as a great motivation for our staff, who are dedicated to delivering consistently high levels of service.It was a pleasure hosting you, and we look forward to welcoming you back for another enjoyable stay in the future.Thank you.Sincerely,Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +82 (2) 531 6552
Jina_Jeong
Superior-dubbelrum
Bodde på nov. 2024
Res med vänner
26 recension
9.5/10
Otroligt
Publicerades 22 dec. 2024
My VIP customers stayed in this hotel. The hotel is clean and the service is nice. But the room is kind of tiny. The gym and pool are nice.
Översätt
Svar från boendet: Dear Guest,Thank you for choosing to stay at Novotel Ambassador Seoul Gangnam.It is always a pleasure to receive positive feedback. Your review will be shared with all team members, and such feedback serves as a great motivation for our staff, who are committed to providing consistently high levels of service.It was a pleasure hosting you, and we look forward to welcoming you back for another enjoyable stay in the future.Thank you.Sincerely,Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +82 (2) 531 6552
Yixiong
Superior-dubbelrum
Bodde på nov. 2024
Affärsresenärer
1 recension
6.0/10
Publicerades 30 dec. 2024
Poor choice of breakfast and item included. Can have a much better option other places. Not really worth the price
Översätt
Svar från boendet: Dear Guest,Thank you for choosing to stay at Novotel Ambassador Seoul Gangnam and for taking the time to share your review.We sincerely apologize on behalf of the hotel for not meeting your expectations. If you choose to visit us again in the future, we will strive to provide you with an even more comfortable and special experience, ensuring that you are not disappointed.It was a pleasure hosting you, and we truly appreciate you sharing your experience with us.Thank you.Sincerely,Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +82 (2) 531 6552
Phenyada
Rum Executive(queen size-säng)
Bodde på sep. 2024
Affärsresenärer
16 recension
10.0/10
Enastående
Publicerades 24 dec. 2024
Good Location. They have so many stores and restaurants nearby the hotel. Convenient Store just opposite from hotel. The crossing way is in front of hotel. Very convenience.
Översätt
Svar från boendet: Dear Guest,Thank you for your excellent rating you gave us following your recent stay in our hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience.It was a pleasure hosting you, and we look forward to welcoming you back for another enjoyable stay in the future.Thank you.Sincerely,Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +82 (2) 531 6552
HSLai
Superior-dubbelrum
Bodde på juli 2024
Par
2 recension
9.0/10
Utmärkt
Publicerades 25 aug. 2024
It is a good location. The room is good size for me and my wife and have every facilities. We feel comfortable. The hotel's location is good. It is close to subway line 9 which is on the left side, taking us to the domestic and international airports. The subway line 2 on the right sides taking us to most of the attractions. There is a resturants steet which you can eat anythings. There are 7-11 and CU opposite the road and you can buy water and soft drinks. The bad thing is that it on a slope and need a bit of walk uphill from stations. Nevertheless, we will stay in this hotel in future even though the room cost is on the high side.
Översätt
Svar från boendet: Dear HSLai,We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. We were glad to know that you appreciated the surroundings of our hotel as well as our comfortable rooms. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely, Chloe GillesGuest Experience ManagerNovotel Ambassador Seoul Gangnam
hazen chan
Deluxe-dubbelrum
Bodde på juli 2024
Ensamresenärer
3 recension
10.0/10
Enastående
Publicerades 2 sep. 2024
Good location just 7mins walk to subway, a lot of restaurant and shop around the hotel. airport shuttle bus at front of hotel breakfast is nice :)
Översätt
Svar från boendet: Dear Hazen Chan,We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. We are glad that you appreciated the hotel’s surroundings and our copious buffet breakfast. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.It was a pleasure hosting you, and we look forward to welcoming you back for another enjoyable stay in the future.Kind regards,Chloe GillesGuest Experience ManagerNovotel Ambassador Seoul Gangnam
Roam Away
Superior-dubbelrum
Bodde på juli 2024
Affärsresenärer
2 recension
9.5/10
Otroligt
Publicerades 2 sep. 2024
The hotel is situated in a wonderful area, surrounded by restaurants and shops where you can find everything you need. It's perfect for a business trip!
Översätt
Svar från boendet: Dear Roam Away,We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. We are glad that you appreciated the hotel and its surrounding.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Chloe GillesGuest Experience ManagerNovotel Ambassador Seoul Gangnam
Sh10ly20
Superior-dubbelrum
Bodde på juli 2024
Ensamresenärer
9 recension
8.0/10
Mycket bra
Publicerades 13 sep. 2024
The first day was unclean and the bed sheets was quite itchy After the day, the room lady cleaned my room carefully. Gym room is very good The staff are generally nice but one or two are just fair.
Översätt
Svar från boendet: Dear Sh10ly20,Thank you for taking the time to share your feedback regarding your stay at Novotel Ambassador Seoul Gangnam. We are glad to hear that you enjoyed the gym and found our staff friendly. We are sorry to learn about the issues you experienced with cleanliness and the bed sheets on your first day. Please know that we take such matters seriously and will address them with our team to ensure they are resolved.However, we are pleased to hear that the room was cleaned carefully afterward and that the rest of your stay met your expectations. Your comments about our staff are valuable, and we will work to ensure that everyone provides the high level of service we strive for.Thank you again for your review and for choosing to stay with us. We hope to have the opportunity to welcome you back and provide an even better experience.Kind regards,Chloe Gilles Guest Experience ManagerNovotel Ambassador Seoul Gangnam
dingly
Superior-dubbelrum
Bodde på okt. 2024
Affärsresenärer
1 recension
10.0/10
Enastående
Publicerades 19 nov. 2024
Serive is excllent, food is great, gym is big and clean, sauna is great
Översätt
Svar från boendet: Dear Guest,Thank you for your excellent rating you gave us following your recent stay in our hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience.It was a pleasure hosting you, and we look forward to welcoming you back for another enjoyable stay in the future.Thank you.Sincerely,Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +82 (2) 531 6552
Junnnnnnn
Superior-dubbelrum
Bodde på maj 2024
Ensamresenärer
16 recension
9.0/10
Utmärkt
Publicerades 28 juni 2024
Great place, good location however lacking dental amenity so do prepare beforehand
Översätt
Svar från boendet: Dear guest,I would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Seoul.We are thrilled that you liked the location of our establishment and its surroundings!Concerning the dental kit, as part of the new Korean environmental law, hotels and other types of accommodation cannot provide any more disposable item such as disposable toothbrush to their guest. However, we still offer the possibility to our guests to purchase it from the minibar. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one.Kind regards,Chloe Gilles Guest Experience Manager Novotel Ambassador Seoul Gangnam
Sebastien GUY
Superior-dubbelrum
Bodde på mars 2024
Res med vänner
17 recension
8.5/10
Mycket bra
Publicerades 30 apr. 2024
Our stay at the hotel was very nice. Bed are super comfortable. The team was super helpful to find out a lost belongings in the taxi. The price for breakfast is too high for us (55k). We decided to go outside to take our breakfast. We recommend.
Översätt
Gästanvändare
Superior-dubbelrum
Bodde på feb. 2025
Res med vänner
5 recension
10.0/10
Enastående
Publicerades 17 apr. 2025
设施:ok 卫生:ok 环境:ok 服务:ok 设施:ok
Översätt
Svar från boendet: Dear Mr. Ye LiuWe very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Chloe LeeGuest Relationship Officer TeamNovotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea
Fabio
Superior-dubbelrum
Bodde på nov. 2023
Affärsresenärer
5 recension
10.0/10
Enastående
Publicerades 29 dec. 2023
The concierge service was spotless
Översätt
Svar från boendet: Dear Stella,Thank you for your kind feedback regarding your stay at our Novotel Ambassador Seoul Gangnam, and especially about our concierge service. We are delighted to hear that you found it to be spotless.Our team strives to provide exceptional service, and it is rewarding to know that their efforts are recognized and appreciated.We look forward to welcoming you back for another enjoyable experience in the near future.Warm regards,Jeanne BessiereGuest Experience Manager