För att säkerställa att de betyg som visas är äkta räknar vi inte bara ut ett genomsnitt. Vi tar även recensionens trovärdighet och gästens vistelsedatum i beaktande för att fastställa det slutgiltiga betyget.
Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.7
Service4.5
Renlighet4.8
Filtrera efter:
Sortera efter:
Alla recensioner(140)
Positiva recensioner(139)
Recensioner med foton/video(52)
Vänlig ägare(40)
Utmärkta bekvämligheter(28)
Lätt att ta sig runt(13)
Utmärkt för familjer(10)
Utsökt frukost(10)
Stora rum(8)
Nära tunnelbana(6)
Praktiskt för shopping(6)
Negativa recensioner(1)
Gästanvändare
Juniorsvit
Bodde på sep. 2024
Familj
4 recension
3.7/5
Publicerades 12 okt. 2024
The room has a very nice view. And it’s a service apartment so equipped with all the daily use machines. Good for family
Översätt
Svar från boendet: Dear Valued Guest,We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you for your positive review! We are glad you enjoyed the beautiful view and found the room well-equipped for your family’s needs. Our goal is to provide a comfortable and convenient stay for all our guests.We hope to welcome you and your family back soon!Wishing you an excellent year under the Blue Dragon :-)Warm regards,Pauline, Guest Experience ManagerGrand Mercure Ambassador Hotel and Residences Seoul Yongsan
Alex.G
Juniorsvit
Bodde på aug. 2024
Par
10 recension
5.0/5
Enastående
Publicerades 26 sep. 2024
fantastic stay, great big and clean room.
nice view of the city and even the N Seoul Tower.
service was good but have to call concierge regarding clening up of room.
location is slightly far from the nearest Yongsan train station (about 10mins walk). Yongsan station is connected to I'park mall which have many of the big shopping brands.
overall it's worth the price that we paid for.
Översätt
Svar från boendet: Dear Alex.G,We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you for your fantastic review! We are delighted to hear that you enjoyed your stay and appreciated the spacious, clean room and beautiful views of the city, including N Seoul Tower.We are glad you found our service satisfactory, and we appreciate your feedback regarding the room cleaning. We will address this issue with our housekeeping team to ensure a smoother experience for our guests.While we understand that the walk to Yongsan Station can be a bit long, we are pleased you took advantage of the nearby I'Park Mall for shopping.Thank you for recognizing the value of your stay with us. We hope to welcome you back soon!Wishing you an excellent year under the Blue Dragon :-)Warm regards,Pauline, Guest Experience ManagerGrand Mercure Ambassador Hotel and Residences Seoul Yongsan
JackoAus
Juniorsvit
Bodde på aug. 2024
Ensamresenärer
4 recension
4.0/5
Mycket bra
Publicerades 21 sep. 2024
Great hotel. Such friendly staff. Was a little expensive for what it was, but I would stay again.
Översätt
Svar från boendet: Dear JackoAus,We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you for your kind words and for choosing to stay with us! We are delighted to hear that you found our staff friendly and enjoyed your time at our hotel. We understand that pricing is an important factor, and we continuously work to offer a great experience at the best value. We are thrilled to know that you'd consider staying with us again, and we look forward to welcoming you back soon!Wishing you an excellent year under the Blue Dragon :-)Warm regards,Pauline, Guest Experience ManagerGrand Mercure Ambassador Hotel and Residences Seoul Yongsan
Darcy
Svit Deluxe med 2 sovrum
Bodde på okt. 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 15 dec. 2024
I love it. The place is suitable for families. There is a living room with kitchen and washing machine
Översätt
Svar från boendet: Dear Darcy,We very much appreciate your comments regarding your stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you for your wonderful review! We are so glad to hear that you enjoyed your stay and found the space suitable for families. The living room, kitchen, and washing machine are indeed great amenities for longer stays. We hope to welcome you and your family again soon!Wishing you an excellent end of the year & an amazing 2025!Sincerely,Pauline, Guest Experience ManagerGrand Mercure Ambassador Hotel and Residences Seoul Yongsan
Sustan
Juniorsvit
Bodde på okt. 2024
Familj
9 recension
4.5/5
Utmärkt
Publicerades 6 jan. 2025
Clean and nice hotel with good service. Location is about 5 to 7 mins walk to nearest metro and a mall.
Room is spacious as I stayed in a junior suite with washing machine, fridge, microwave, utensils, stove,nespresso machine, and dining table at the pantry area.
Bed,quilt and pillows are comfortable and clean.
Typed Seoul Dragon City if u want to call for a ride, the hotel is right beside it.
Remember to take a hotel address card with you in case you want to take a taxi back to hotel, all taxi drivers i encountered do not speak English at all
Show them the hotel address card directly will save you a lot of troubles.
There is no food or convenience stores around the hotel but it is very quiet. You can rest well and stay there if you like quietness.
Recommended.
Översätt
Gästanvändare
Juniorsvit
Bodde på okt. 2024
Res med vänner
1 recension
4.7/5
Otroligt
Publicerades 10 nov. 2024
Excellent location and the service was superb! Front desk team was very professional and accommodating. Would definitely go back there!
Översätt
Svar från boendet: Dear Valued Guest,We very much appreciate your comments regarding your stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you for sharing your wonderful feedback! We’re thrilled to hear that you enjoyed our excellent location and that our front desk team provided professional and accommodating service.It’s always our goal to make our guests feel welcome and comfortable, and we’re so glad that we were able to exceed your expectations.We look forward to welcoming you back on your next visit.Warm regards,Sincerely,Pauline, Guest Experience Manager,Grand Mercure Ambassador Hotel and Residences Seoul Yongsan
Chenhui Xia
Juniorsvit
Bodde på okt. 2024
Affärsresenärer
2 recension
4.2/5
Mycket bra
Publicerades 22 nov. 2024
was a serviced suite from Grand Mercure.
pretty clean, well maintained. the reception was helpful.
Översätt
Svar från boendet: Dear Chenhui Xia, We very much appreciate your comments regarding your stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you for your kind review! We are delighted to hear that you enjoyed your stay in our serviced suite at Grand Mercure. It is wonderful to know you found the suite clean and well-maintained and that our reception team was helpful. Your feedback motivates us to continue providing excellent service. We hope to welcome you back soon! Warm regards, Sincerely, Pauline, Guest Experience Manager, Grand Mercure Ambassador Hotel and Residences Seoul Yongsan
Philippe
Superior Suite 1 sovrum med 1 King Size-säng och Premium bäddsoffa
Bodde på aug. 2024
Familj
7 recension
5.0/5
Enastående
Publicerades 20 dec. 2024
Very nice hotel with a good location! Clean and spacious. Staff is very friendly and helpful and all you need is close. Will come back again.
Översätt
Svar från boendet: Dear Philippe,We very much appreciate your comments regarding your stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you for taking the time to share your wonderful feedback. We are thrilled to hear that you enjoyed our hotel's location, cleanliness, and spacious rooms. It's also great to know that our team made a positive impression with their friendly and helpful service.We look forward to welcoming you back again on your next visit to Seoul. If you need any assistance, please don’t hesitate to reach out to us.Wishing you an excellent end of the year & an amazing 2025!Warm regards,Sincerely,Pauline, Guest Experience ManagerGrand Mercure Ambassador Hotel and Residences Seoul Yongsan
Gan Sula
Juniorsvit
Bodde på sep. 2024
Familj
38 recension
5.0/5
Enastående
Publicerades 6 nov. 2024
Very nice and room organization is big and with kitchen , suitable for family
Översätt
Svar från boendet: Dear Gan Sula, We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you for your positive feedback! We are glad to hear that you enjoyed the spacious room and the kitchen, which is perfect for families. We hope to welcome you and your family again soon! Wishing you an excellent year under the Blue Dragon :-) Warm regards, Pauline, Guest Experience Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan
opalsky_22
Svit Deluxe med 2 sovrum
Bodde på sep. 2023
Familj
21 recension
4.7/5
Otroligt
Publicerades 27 okt. 2023
Had a great time chilling in the room. With separate bathing facilities for each bedroom! Great for families with kids since it comes with 2 separate bedrooms. There is Nespresso machine with daily capsules top up. And nice tea selection. Breakfast spread was sumptuous too! Very extensive gym facilities and pool.
Hotel is connected to Novotel and ibis yongsan, and connected to Yongsan station. 2 stations away from Seoul station. Easy to get around. Nothing much around except for a shopping mall ipark mall. Service staff were friendly and helpful too!
Översätt
Svar från boendet: Dear Opalsky,We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you for taking the time to share your experience! We are thrilled to hear that you had a great time and enjoyed the amenities of our hotel. It is fantastic to know that our separate bathing facilities, two-bedroom setup, and in-room amenities, including the Nespresso machine and tea selection, made your stay comfortable and convenient. We are also delighted that you found our breakfast spread to be sumptuous and that you had the chance to make use of our extensive gym facilities and pool.The convenient location, connected to Yongsan station, and proximity to Seoul station certainly make it easy to explore the city. We are also glad you found our service staff to be friendly and helpful. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Your detailed feedback is much appreciated, and we hope to welcome you and your family back for another enjoyable stay in the future!Warm regards,PaulineGuest Experience Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan
Yadmaa
Juniorsvit
Bodde på feb. 2024
Familj
6 recension
5.0/5
Enastående
Publicerades 23 apr. 2024
It was smooth and clean everyday room service was great didn't bother too much as my mother took surgery in hospital and we stayed after surgery for 12 days
Översätt
Svar från boendet: Dear Yadmaa,We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you for your kind feedback. We a re glad to hear that you found our room service smooth and clean, and that it was accommodating during your stay. We hope your mother's recovery went well, and we are grateful for the opportunity to assist you during this time. If you need anything in the future, please don't hesitate to reach out.Wishing you an excellent year under the Blue Dragon :-)Warm regards,Pauline, Guest Experience ManagerGrand Mercure Ambassador Hotel and Residences Seoul Yongsan
Myung-jin
Svit Deluxe med 2 sovrum
Bodde på aug. 2023
Res med vänner
1 recension
4.5/5
Utmärkt
Publicerades 17 sep. 2023
Was good for me but swimming pool was so small and rooftop was so noisy
Översätt
Svar från boendet: Dear Myungjin,We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. It is always a pleasure to receive positive feedback.Thank you for taking the time to share your feedback with us. We are delighted to hear that your overall experience was a positive one. It is always great to know that you had a good time during your stay.We understand that the size of the swimming pool may not have met your expectations. We apologize for any inconvenience this may have caused. We will take your feedback into consideration as we strive to make improvements to enhance the guest experience.Regarding the noise on the rooftop, we apologize for any disturbance you experienced during your visit. We will look into this matter to ensure that future guests can enjoy a more peaceful environment when they visit our rooftop area.We truly appreciate your valuable input, as it helps us identify areas for improvement. We hope that despite these issues, you will consider staying with us again in the future, and we will do our best to make your next visit even more enjoyable.Your satisfaction is important to us, and we aim to provide a memorable experience for all our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back soon.Warm regards,PaulineGuest Experience Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan
Gästanvändare
Superior Svit Ett Sovrum
Bodde på mars 2024
Par
17 recension
5.0/5
Enastående
Publicerades 9 maj 2024
THE BEST PLACE TO STAY FOR TOUR OR BUSINESS. Excellent for Family.
Översätt
Svar från boendet: Dear Valued Guest, We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you for the great review! We are thrilled to hear that you consider us the best place for both tours and business, and that our hotel is excellent for families. We look forward to welcoming you back for your next visit!Wishing you an excellent year under the Blue Dragon :-)Warm regards,Pauline, Guest Experience ManagerGrand Mercure Ambassador Hotel and Residences Seoul Yongsan
Brian51988
Svit Deluxe med 2 sovrum
Bodde på apr. 2024
Res med vänner
2 recension
5.0/5
Enastående
Publicerades 24 juni 2024
Amazing time at this hotel. Very friendly and helpful staff.
Översätt
Svar från boendet: Dear Brian51988,We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you for your wonderful review! We are delighted to hear that you had an amazing time and found our staff friendly and helpful. We look forward to welcoming you back for another great stay!Wishing you an excellent year under the Blue Dragon :-)Warm regards,Pauline, Guest Experience ManagerGrand Mercure Ambassador Hotel and Residences Seoul Yongsan
Alan
Juniorsvit
Bodde på jan. 2024
Par
7 recension
5.0/5
Enastående
Publicerades 18 feb. 2024
Nice staff, nice enviornment
Översätt
Svar från boendet: Dear Alan,We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you for your positive feedback! We are pleased to hear that you enjoyed our staff and the environment. We look forward to welcoming you back soon!Wishing you an excellent year under the Blue Dragon :-)Warm regards,Pauline, Guest Experience ManagerGrand Mercure Ambassador Hotel and Residences Seoul Yongsan