Sejong Hotel Seoul Myeongdong recensioner

this hotel is horrible and i wouldn’t recommend anybody to stay. we booked this way back before our scheduled trip and we didnt know alot of things happened, which i will briefly elaborate. firstly when we first arrived, we were kinda shocked to find out why are there protesters standing around, and there are boards to protest about this hotel regarding mistreatment and wages issue. You can refer to the photos. we thought of this to be some minor dispute but we were so wrong. after 1-2days of staying, their aircon didn’t start to work, and to our horror, they dont even bother to inform at all. The so called manager on duty, kim myung jun, doesnt give a damn when we called him up and asked for a response. We had to kept asking for alternative and he reluctantly brought up an electric fan which didnt really worked fully. we tried reaching out to trip agent but again, they were unable to do much, other than to meditate the situation with the hotel staff. we managed to switch to another room which we were told that the aircon will work ‘better’ in a few days time, so you probably can imagine how frustrated we are. The only positive points are the hotel looks relatively clean and you can see it from the photos. Location wise it is near mrt but with the amount of flight of stairs, i would give it a miss since there isnt any nearby elevator. by the way, trip.com agent is also not aware that this hotel is no longer 4stars, and due to the protest and ongoing internal problems, they had dropped to 3stars, and trip is still promoting them as 4 stars, and didnt remove them off the listing here, potentially scamming another traveler like me. from this, i can briefly say that, in such foreign land, you are really at their mercy and nothing could be done such as trip. In response they did mention they would compensate us but it’s less than 10% of what we paid for, just so you know if you’re reading this and considering this hotel to book. all in all, i learnt from this experience and i may consider looking for alternative platform since they as a 3rd party, are pretty useless when it comes to situations like this.