The Crown Hotel @ KLIA

The Crown Hotel @ KLIA recensioner

The Crown Hotel @ KLIA

2, Jalan KLIA Avenue, Sepang, Selangor, 43900, MalaysiaVisa hotellinformation
The Crown Hotel @ KLIA
The Crown Hotel @ KLIAThe Crown Hotel @ KLIAThe Crown Hotel @ KLIA
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Gästrecensioner

7.8/10
Bra
78 recension
Verifierade recensioner
Läge och interiör8.3
Bekvämligheter7.3
Service8.0
Renlighet7.4
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Alla recensioner(78)
Positiva recensioner(67)
Recensioner med foton/video(10)
Praktiskt läge(11)
Nära flygplats(9)
Lätt att ta sig runt(8)
Utmärkt vistelse!(6)
Utmärkta rum(6)
Utmärkt valuta för pengarna(6)
Vänlig personal(6)
Negativa recensioner(11)
Spacious void
Standarddubbelrum
Bodde på jan. 2025
Ensamresenärer
4 recension
8.0/10
Mycket bra
Publicerades 7 feb. 2025
Great staff, nice location, but the bed sheets i found, weren't that clean, small cockroaches roaming around, spiders in the corners of the room, and on top of that, there was a lot of noise at night from other guests next door, laughing and speaking very loud at 4 am. If you had a late flight and want some rest, i don't recommend this place because getting some sleep is not guaranteed.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for your honest feedback. We sincerely apologize for the cleanliness issues and the noise disturbance you experienced during your stay. This is not the standard we aim to provide. We have shared your comments with our housekeeping and maintenance teams to address the cleanliness concerns immediately. We also remind all guests to be considerate of others, especially during late hours.Your comfort is our priority, and we truly regret not meeting your expectations. We hope you will give us another chance to provide a better experience.Warm regards,The Crown Hotel
cikpjaz
Standarddubbelrum
Bodde på okt. 2024
Ensamresenärer
2 recension
10.0/10
Enastående
Publicerades 2 dec. 2024
Good hotel and affordable
Översätt
jacques
Familjerum(king size-säng)
Bodde på dec. 2024
Familj
22 recension
7.0/10
Publicerades 1 feb. 2025
Very basic accomodation for 1 night close to the airport. We got the family room.
Översätt
Svar från boendet: Thank you for your feedback! We hope you had a comfortable stay and appreciate you choosing us for your transit. Safe travels! 😊
Gästanvändare
Standarddubbelrum
Bodde på okt. 2024
Ensamresenärer
1 recension
8.0/10
Mycket bra
Publicerades 23 dec. 2024
I recently stayed at The Grand Oak Hotel and had a wonderful experience. From check-in to check-out, the staff was welcoming and attentive, ensuring a smooth arrival. The room was spacious, immaculately clean, and well-appointed with modern amenities, including a comfortable bed, high-speed Wi-Fi, and a flat-screen TV. The bathroom was equally impressive, featuring a rainfall shower and premium toiletries. The hotel's location was perfect for exploring the city, with major attractions just a short walk away. I particularly enjoyed the rooftop bar, offering stunning views and a relaxing atmosphere. The breakfast buffet was a highlight, with a wide selection of fresh, delicious options to start the day. Overall, The Grand Oak Hotel exceeded my expectations in every aspect. Whether you're visiting for business or leisure, it’s a fantastic choice for comfort, convenience, and exceptional service. I’ll definitely be back!
Översätt
Svar från boendet: It looks like you might have meant to leave this review for a different hotel. Kindly note that this feedback does not apply to The Crown Hotel. If you stayed at another property, please ensure your review is directed to the correct hotel.Let us know if you need any assistance. Thank you!
Gästanvändare
Standarddubbelrum
Bodde på nov. 2024
Par
9 recension
6.0/10
Publicerades 24 dec. 2024
Bedsheets is dirty and very strong bad smells..it's not changed after the previous guest..
Översätt
Svar från boendet: Dear Valued Guest,Our housekeeping team ensures that all bedsheets are changed after the previous guest checks out. We would have been happy to change your room immediately if you had informed us during your stay. Unfortunately, we only received your feedback after you had checked out.Please accept our sincere apologies again for any inconvenience caused. We appreciate your feedback and will continue to improve our services.Warmest regards,Hotel Management
Gästanvändare
Standarddubbelrum
Bodde på aug. 2024
Par
9 recension
7.0/10
Publicerades 20 sep. 2024
Good for one night stay to catch the flight. Near to eateries. The sink in my room 113 clogged.
Översätt
Svar från boendet: Dear Guest,Thank you for your wonderful review!We’re delighted to hear that you found our hotel to be good value for money, especially for a short break between flights. It’s great to know that our location near KLIA, helpful staff, and smooth check-in/check-out process added to your positive experience.We look forward to welcoming you back during your next transit!Warm regards,The Crown Hotel
carmen sjw
Standarddubbelrum
Bodde på feb. 2025
Ensamresenärer
10 recension
8.5/10
Mycket bra
Publicerades 3 apr. 2025
comfortable, everything is good, recommended !!
Översätt
Gästanvändare
Superior-dubbelrum
Bodde på jan. 2024
Affärsresenärer
62 recension
8.0/10
Mycket bra
Publicerades 27 feb. 2024
The room was spacious, clean, and elegantly decorated, offering a comfortable retreat after a long day of exploring the city. I especially appreciated the attention to detail, from the plush bedding to the well-appointed ensuite bathroom.
Översätt
Svar från boendet: Dear Guest User,Thank you for your kind words! We’re thrilled to hear that you enjoyed the spacious, clean, and elegantly decorated room. It’s wonderful to know that the attention to detail, including the plush bedding and well-appointed ensuite bathroom, contributed to your comfort after a day of exploring the city.We look forward to welcoming you back to The Crown Hotel for another pleasant stay.Best regards,The Crown Hotel Team
East Malaysia
Standarddubbelrum
Bodde på jan. 2025
Par
2 recension
7.5/10
Publicerades 25 feb. 2025
Need to prepare our own soap and shampoo.
Översätt
Svar från boendet: Dear Guest,Thank you for your feedback. We apologize for the confusion. We do provide a 2-in-1 shampoo and shower gel for your convenience. We appreciate your understanding and will make sure to better communicate this to our future guests.Should you need any assistance or further amenities, please do not hesitate to reach out to our team. We look forward to welcoming you again.Best regards,The ManagementThe Crown Hotel
Gästanvändare
Superior-dubbelrum
Bodde på jan. 2024
Ensamresenärer
1 recension
5.0/10
Publicerades 1 mars 2024
Service goods. Facilities is not complete, no tv remote, no enough toilet tissue & the wire iron not long, difficult to iron on iron board :)
Översätt
Svar från boendet: Dear Guest User,Thank you for your feedback. We’re pleased to hear that you found our service to be good. However, we apologize for the inconveniences you experienced with the facilities, including the missing TV remote, insufficient toilet tissue, and the difficulty with the iron.We will address these issues with our team to improve our services and ensure a better experience for future guests. Your comments are invaluable to us, and we hope to have the opportunity to provide you with a more comfortable stay in the future.Best regardsThe Crown Hotel
Gästanvändare
Familjerum(king size-säng)
Bodde på mars 2024
Res med vänner
14 recension
7.5/10
Publicerades 9 apr. 2024
Stay one night and the hotel location Good for transit, will come back and stay again
Översätt
Svar från boendet: Dear Guest,Thank you for your kind words and for choosing The Crown Hotel for your transit stay. We're delighted to hear that you found our location convenient and that you're planning to stay with us again.We look forward to welcoming you back soon!Best regards,The Crown Hotel Team
Edward Jetty
Familjerum(king size-säng)
Bodde på nov. 2023
Familj
16 recension
4.0/10
Publicerades 18 feb. 2024
Not really a good stay at this hotel. Aircond not cold, toilet is dirty like no cleaning been done, basin also block and water pressure very weak.
Översätt
Svar från boendet: Dear Edward Jeffy,Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay. It’s concerning to hear about the problems with the air conditioning, cleanliness, and bathroom facilities.Please be assured that we take these matters seriously and will address them with our maintenance and housekeeping teams to ensure improvements are made. Your comfort and satisfaction are important to us, and we hope you might consider giving us another chance to provide you with a better experience in the future.Best regards,The Crown Hotel Team
M
Superior-dubbelrum
Bodde på nov. 2023
Par
6 recension
6.0/10
Publicerades 17 jan. 2024
positive point neaby klia negative small space room bantal mcm dah kene nk tukar katil kurang selesa
Översätt
naema nayan
Superior-dubbelrum
Bodde på maj 2024
Affärsresenärer
36 recension
10.0/10
Enastående
Publicerades 22 juni 2024
Good place to stay to catch up early flight...
Översätt
Svar från boendet: Dear Naema Nayan ,Thank you for your kind words! We're glad to hear that The Crown Hotel provided a convenient place for your early flight. We aim to make our guests' travels as smooth and comfortable as possible.We hope to welcome you back whenever your travels bring you to the area again.Best regards,The Crown Hotel Team
Izwan H
Standarddubbelrum
Bodde på okt. 2023
Res med vänner
138 recension
10.0/10
Enastående
Publicerades 9 dec. 2023
Nice place to stay would love to come again next ti.me for business pleasure.
Översätt