Château Arnaud

Nice location and good service

The Chateau is a beautiful hotel, with beautiful decor, situated right on the water along the boardwalk. There are plenty of restaurants nearby with varying menus and prices. The room was huge and very clean, and very quiet. All staff - reception and housekeeping - were kind and helpful. We enjoyed our stay there very much. We did have one issue with the lack of safety features in the bathtub. My 84-year old husband needed a safety bar to hold onto while taking his shower, but there was no bar or non-slip mat. It would have been very useful to have an information sheet with instructions on how to use the phone. We couldn’t even figure out how to call down to reception. It might be helpful to know that this hotel has an opt-in room cleaning system, you have to let the front desk know how often you want your room cleaned, e.g. everyday, every other day, etc. Overall we did enjoy our stay here and would definitely come stay at the Chateau again when we return to Sept-Isles.

Beautiful property and great location. Reception personnel were nice. Service was highly lacking for the cleaning of the rooms and the replenishing of coffee and toiletries as one might expect in a hotel that represents itself as a Chateau (one room visit during 9 day stay). Depositing of room garbage each day outside of room door in the hallway was not up to par for this type of hotel.