Andrea63026
21 september 2024
We had a great time at this beautiful lodge. The service was great from beginning to end. We were very well taken care of. Food was delicious. We were given a walkie talkie as we needed to be escorted from our tent to the main dining tent for our safety as we were in the wild, and the response time was less than a minute. We had an early morning reservation for a hot air balloon ride. The balloon company was supposed to pick us up at 4:50am but didn’t show up on time. We were really worried when they were 15 minutes late. One of the lodge worker Ruben stayed with us as we wait and helped us calling the balloon company several times. Eventually the balloon company showed up, almost 30 minutes late, and we made it to the balloon ride. We really appreciate Ruben’s assistance. He made a super stressful situation much better.
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