Wilderness at the Smokies - Stone Hill Lodge
1 natt
Rum och gäster
1 rum, 2 vuxna, 0 Barn
Alla boenden i Sevierville

Wilderness at the Smokies - Stone Hill Lodge

190 Gists Creek Road, 37876 Sevierville, Tennessee, USA
Visa på karta
Located in Sevierville, Wilderness at the Smokies - Stone Hill Lodge is connected to the convention center, a 1-minute drive from Sevierville Convention Center and 8 minutes from Tanger Outlets. This family-friendly resort is 5.7 mi (9.2 km) from WonderWorks and 5.9 mi (9.4 km) from Titanic Museum.Visa fler
Vi erbjuder prisgaranti
hotel overview picture
4.2/5Mycket bra·Renlighet: 4.2
Alla 3 recensioner
Bekvämligheter
UtomhuspoolTräningsrumParkeringGratisReception öppen dygnet runtBowlingbanaRestaurangVattenparkGratisMötesrumBarnpoolLekplatsGratis
Alla bekvämligheter
Omgivningar
Flygplats: Mcghee Tyson Airport
(51,5 km)
Landmärken: Sevierville Convention Center
(180 min.)
Landmärken: Wilderness at the Smokies
(190 min.)
Karta

Rum

Gästrecensioner

Policyer

Tjänster och bekvämligheter

standard King Size Bed rum med bäddsoffa och balkong
2

standard King Size Bed rum med bäddsoffa och balkong

1 King size-säng och 1 Bäddsoffa
Rökning ej tillåtet
Luftkonditionering
Privat badrum
Kyl
TV
Rumsinformation
Sök lediga rum
Standardrum med två Queen Size-sängar, balkong
1

Standardrum med två Queen Size-sängar, balkong

2 Queen size-säng
Rökning ej tillåtet
Luftkonditionering
Privat badrum
Kyl
TV
Rumsinformation
Sök lediga rum
Svit Executive med 1 sovrum
4

Svit Executive med 1 sovrum

Sovrum 1:1 King size-säng och 1 Bäddsoffa och 2 Enkelsäng
Rökning ej tillåtet
Luftkonditionering
Privat badrum
Kyl
TV
Rumsinformation
Sök lediga rum
Standardrum med 2 Queen size sängar och bäddsoffa
2

Standardrum med 2 Queen size sängar och bäddsoffa

2 Queen size-säng och 1 Bäddsoffa
Rökning ej tillåtet
Luftkonditionering
Privat badrum
Kyl
TV
Rumsinformation
Sök lediga rum

Gästrecensioner(3)

4,2/5
Mycket bra
Verifierade recensioner
  • Renlighet4,2
  • Bekvämligheter4,2
  • Läge och interiör4,2
  • Service4,2

Boka nu och skriv en recension efter din vistelse för att tjäna upp till 120 Trip Coins (cirka MYR 5,21). Trip Coins kan användas för att få rabatt på rumspriset.

G‍ä‍s‍t‍a‍n‍v‍ä‍n‍d‍a‍r‍e
24 oktober 2024
Our family staycation was less than enjoyable marred by a filthy room and a lack of attention by staff. The attached photos show the condition of the room upon checkin. Dirty/stained sheets, sticky filthy phone, stained carpet, ripped drapes, lamp shades with bodily fluids on them, damaged screen door, and absolutely disguising HVAC system. The mattress was totally worn out with a big dip on one side. Uncomfortable at best. Supposedly this is a professional hospitality organization with systems in place to maintain and clean their rooms. I guess managers don’t inspect what their workers do and lack the training to understand what minimum standards mean. We did receive a phone call from a manager after our stay and after leaving a less than positive review on another booking site. The real issue of cleaning, inspections and maintenance was avoided by the manager and she only offered the excuse of “ we will be updating the facility next year” and invited my family back. Updating the room is a nice start but what is really needed is to hold staff accountable and make sure proper training and room inspections are done ahead of guest arrival. The room was eventually cleaned after 2 hours of waiting. We were compensated with a small room discount (10%) a free pizza and a game card for the arcade.
Översätt
G‍ä‍s‍t‍a‍n‍v‍ä‍n‍d‍a‍r‍e
1 mars 2024
Room was DIRTY….no, I don’t mean that it wasn’t cleaned upon arrival, I mean that it was overall dirty. I moved the bedside table to plug in my phone and my fingers stuck to the underside edge of the table. Fitted sheets wouldn’t stay on the mattress, only to reveal what appear to be human body fluid stains. I moved to the other bed and slept fully clothed! Shower dark and gloomy with mold and mildew on the curtain. Carpet dirty even detectable through the earth tone color. Tile in the entrance was loose with pieces of grout popping out. Appeared to be ketchup, hope it wasn’t blood, on the bottom of the door. We were told no housekeeping during our 3-night stay, I’m not sure they have housekeeping at all. While I was here for a meeting, I can only assume the draw of this place is the water park across the street, as I can’t see any reason why someone would stay here for the room quality!!
Översätt
R‍e‍s‍o‍r‍t‍1‍0‍3‍2‍6‍9‍5‍9‍8‍0‍4
29 november 2023
Everything was perfect until the breakfast buffet in the main lodge. There was a line and I couldnt see the price. When I got to the register an saw the small prices for buffet, I know why they didn't put it in big letters. $87 for family of 4 with coffee and hot chocolate for 2 kids. Absolutely a rip off!!. Buffet was subpar and not much good to choose from. Seriously, had much better breakfast at major hotels for free!! Avoid!
Översätt

Boendepolicyer

Tider för in- och utcheckning
Incheckning: Efter 16:00
Utcheckningstid: före kl. 11:00

Receptionens öppettider: 24 timmar om dygnet

Visa fler

Beskrivning av boende

  • Öppnades: 2008
  • Antal rum: 234
Located in Sevierville, Wilderness at the Smokies - Stone Hill Lodge is connected to the convention center, a 1-minute drive from Sevierville Convention Center and 8 minutes from Tanger Outlets. This family-friendly resort is 5.7 mi (9.2 km) from WonderWorks and 5.9 mi (9.4 km) from Titanic Museum.

Don't miss out on the many recreational opportunities, including a complimentary water park, an indoor pool, and a lazy river. This resort also features concierge services, an arcade/game room, and gift shops/newsstands.

Grab a bite at Hidden Trail Bar and Gril, one of the resort's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Wind down with a drink at one of the 4 bars/lounges or 3 poolside bars.

Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Planning an event in Sevierville? This resort has 200000 square feet (18580 square meters) of space consisting of a conference center and 2 meeting rooms. Free self parking is available onsite.

Make yourself at home in one of the 234 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions are provided for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

Tjänster och bekvämligheter

Träningsrum
Restaurang
Vattenpark
Mötesrum
Lekplats
Barnklubb
Restaurang
Restaurang
Ingen ytterligare information tillgänglig
Visa fler

Vanliga frågor

Vad är in- och utcheckningstiderna på Wilderness at the Smokies - Stone Hill Lodge?

Incheckningen öppnar kl. efter 16:00 och utcheckning ska ske senast kl. före 11:00.

Vilken flygplats ligger närmast Wilderness at the Smokies - Stone Hill Lodge?

Den närmaste flygplatsen är Mcghee Tyson Airport. Den ligger 51,5 km från hotellet. Att ta sig tid tar cirka 47 minuter med taxi.

Har Wilderness at the Smokies - Stone Hill Lodge Wi-Fi?

Se listan över bekvämligheter på hotellsidan.

Erbjuder Wilderness at the Smokies - Stone Hill Lodge flygplatstransfer?

Nej, Wilderness at the Smokies - Stone Hill Lodge erbjuder inte flygplatstransfer.

Har Wilderness at the Smokies - Stone Hill Lodge någon swimmingpool?

Ja, Wilderness at the Smokies - Stone Hill Lodge har pool. Pooltyp: Outdoor Swimming Pool.

Finns det parkeringsplatser på Wilderness at the Smokies - Stone Hill Lodge?

Ja, parkering finns tillgänglig på Wilderness at the Smokies - Stone Hill Lodge. Kontakta hotellet för information om parkeringsavgifter.

Vad kostar det att bo på Wilderness at the Smokies - Stone Hill Lodge?

Priserna på Wilderness at the Smokies - Stone Hill Lodge kan ändras beroende på datum, hotellpolicy och andra faktorer. För att se gällande priser anger du de datum du önskar bo på hotellet.

Har Wilderness at the Smokies - Stone Hill Lodge bekvämligheter för barn?

Wilderness at the Smokies - Stone Hill Lodge erbjuder följande faciliteter för barn: Lekplats, Barnklubb, Barnpool.

Har Wilderness at the Smokies - Stone Hill Lodge någon restaurang?

Ja, gäster kan äta på: Restaurang.

Har Wilderness at the Smokies - Stone Hill Lodge varma källor?

Nej, Wilderness at the Smokies - Stone Hill Lodge har inga spafaciliteter.

Om det här boendet

Närmaste flygplatsMcghee Tyson Airport
Avstånd till flygplats51.48KM
Genomsnittligt pris frånMYR707
Hotell – antal stjärnor3