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Verifierade recensioner
Läge och interiör4.3
Bekvämligheter4.2
Service4.4
Renlighet4.4
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Alla recensioner(116)
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Utmärkt service(8)
Utmärkt vistelse!(7)
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Anonym användare
Superior-dubbelrum
Bodde på sep. 2023
Res med vänner
16 recension
4.0/5
Mycket bra
Publicerades 4 okt. 2023
- Very big room
- Next to the tram station
- Easily get wet of whole washroom due to the shower design
Översätt
Svar från boendet: Dear guest,Thank you for sharing your opinion about your recent stay.We are glad to hear that you enjoyed our spacious rooms and convenient location next to the tram station. It's always our goal to provide a comfortable and enjoyable stay for our guests.We appreciate your feedback regarding the shower design and apologize for any inconvenience it may have caused. We understand that the design might not be ideal for everyone, and we will take your comments into consideration for future improvements.We look forward to welcoming you back. Best regards,María Pérez, Guest Experience Manager
Gästanvändare
Bodde på dec. 2023
Par
2 recension
4.0/5
Mycket bra
Publicerades 2 jan. 2024
We booked this hotel because we find it is close to several key public transportation line: EA to airport, T1 to the downtown area, local train station link to the main City Train Station. Late we find that some trains for example, the one to Cordoba, can be aboard in this station. You don't need to travel to the main station. We also find there are a supermarket nearby too. And you can also find a few restaurant nearby. The VIPS cafe is good for breakfast.
Översätt
Svar från boendet: Dear Guest, Thank you very much for your kind feedback.It is always a pleasure to receive positive feedback from our guests and we are glad that our location in proximity to public transport was ideal for you.We look forward to welcoming you back for another memorable experience.Best wishes,María Pérez, Guest Experience Manager
Anonym användare
Bodde på dec. 2023
Ensamresenärer
4 recension
5.0/5
Enastående
Publicerades 13 jan. 2024
It's a bit far from the city center, but there are tram and bus stops nearby. The environment is very good, and rooms are clean and well-equipped. The staff are warm and friendly. Very good stay experience.
Översätt
Svar från boendet: Dear Anonymous,Thank you for your review.We are sorry to hear that our location did not entirely meet your expectations due to its distance from the city center. We appreciate your recognition of the nearby tram and bus stops that provide convenient access to the city's attractions.Our team is delighted to know that you enjoyed the environment and found the rooms to be clean and well-equipped. It is also heartening to hear that our staff's warmth and friendliness contributed to a very good stay experience.We look forward to welcoming you back. Best regards,María Pérez, Guest Experience Manager
chen
Dubbelrum
Bodde på jan. 2024
Res med vänner
1 recension
5.0/5
Enastående
Publicerades 27 mars 2024
Far beyond expectations, especially in terms of location, which is extremely convenient.
Översätt
Svar från boendet: Dear Chen, Thank you very much for your kind feedback.We are, nevertheless, pleased that you had an enjoyable stay with us and that you found our hotel to be in a convenient location for your visit to Seville.We look forward to welcoming you back for another memorable experience.Best wishes,María Pérez, Guest Experience Manager
M Jacinto
Dubbelrum
Bodde på okt. 2023
Familj
1 recension
4.7/5
Otroligt
Publicerades 3 nov. 2023
The hotel was a surprise. Great bedroom, good mattress, and pillows, everything looks new inside. The common areas need a refresh, a renew. The cleaning service works very well. The hotel have the kindness to take notice of the guest's birthday and left a gift on the bedroom which is always a plus. The location is very good with bus, train, tram, and subway on the other side of the street.
It was a pity that the garage doesn´t belong to the hotel and the price is higher than other parks on the neighborhood. A lower parking price with an electric vehicle charging point would raise the hotel to another level.
We strongly recommend it!
Översätt
Svar från boendet: Dear Jacinto,Thank you for your review.We're thrilled that you enjoyed the comfort of our bedrooms, complete with high-quality mattresses and pillows, ensuring a restful night's sleep. It's wonderful to know that our cleaning service met your expectations, maintaining the high standards we strive for. We also take great pride in acknowledging special occasions, and we're glad our birthday gesture added a touch of joy to your stay.We acknowledge your observations regarding the common areas and appreciate your suggestion for a refresh; please know that we are continuously working on enhancing our guest experience. While we don't own the garage facility, we understand the convenience of accessible parking and will take your feedback into consideration as we seek to improve our amenities.Thank you for recommending our hotel and highlighting our prime location with easy access to various modes of public transportation.We look forward to welcoming you back. Best regards,María Pérez, Guest Experience Manager
Gästanvändare
Dubbelrum
Bodde på okt. 2023
Par
1 recension
5.0/5
Enastående
Publicerades 1 nov. 2023
Amazing location. Right in front of the metro and tram stations. Also 2mn from the bus that goes to the airport.
Great service at both the reception and restaurant.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to review your stay.We're delighted to hear that our strategic location provided you with convenient access to public transportation and the airport bus service. Our team is also thrilled to know that you appreciated the attentive service at the reception and our restaurant. We strive to offer a seamless and enjoyable experience for all our guests.We look forward to welcoming you back in the future, best regards,María Pérez, Guest Experience Manager
Gästanvändare
Dubbelrum
Bodde på mars 2023
Par
10 recension
4.0/5
Mycket bra
Publicerades 13 juni 2023
There is a bus stop near the hotel which connects you to the airport. The room is clean, the hotel should be an old one but renovated so it is okay.
It takes around 10 mins to walk to plaza espana.
Översätt
Svar från boendet: Dear Guest, Thank you very much for your kind feedback.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to welcoming you back for another memorable experience.Best wishes,María Pérez, Guest Experience Manager
Gästanvändare
Dubbelrum
Bodde på mars 2024
Par
1 recension
5.0/5
Enastående
Publicerades 7 mars 2024
Great hotel!
Översätt
Svar från boendet: Dear Guest, Thank you very much for your kind feedback.We are, nevertheless, pleased that you had an enjoyable stay with us.We look forward to welcoming you back for another memorable experience.Best wishes,María Pérez, Guest Experience Manager
Todo estaba en orden y correcto. El personal es muy amable y atento.
Översätt
Svar från boendet: Estimado huésped,En primer lugar, nos gustaría agradecerle que escogiera nuestro hotel Occidental Sevilla Viapol para su visita a Sevilla y por recomendarnos a la comunidad viajera, esto es, sin lugar a dudas, la mejor recompensa para todos nosotros.Gracias por hospedarse con nosotros y por estos minutos que se ha tomado para compartir la buena impresión que se lleva de su experiencia en nuestras instalaciones y, de manera especial, del excelente trato que ha recibido en todo momento.Una vez más le agradecemos su amable opinión de nuestro hotel y esperamos poder servirle de nuevo en el futuro.María Pérez, Guest Experience Manager
Svar från boendet: 尊敬的賓客,您好!非常感謝您能在百忙之中給我們留下寶貴的建議! 我們很高興您對酒店的硬件表示滿意。這是我們一直努力的方向,希望為客户提供舒適的住宿環境。關於您在退房後遺失的AirPods問題,我們深感抱歉給您帶來的不便。請您放心,我們已經將此事告知相關部門進行調查。由於需要時間核實,可能會導致回覆速度較慢。我們會盡快處理並及時與您聯繫,為您解決問題。在接下來的工作中我們會多加留意工作細節,真誠期待您的再次光臨!祝您天天好心情!María Pérez, Guest Experience Manager
Abdellah
Dubbelrum
Bodde på aug. 2023
Par
11 recension
5.0/5
Enastående
Publicerades 30 aug. 2023
Es ist ein tolles Hotel für Familien. Sehr freundliches Personal, delikate Ort und herrliches Ambiente. Vielleicht kommen wir wieder ;)
Översätt
Svar från boendet: Sehr geehrter Abdellah,herzlichen Dank für Ihre Bewertung.Wir sind begeistert, dass Sie sich bei uns rundum wohlgefühlt haben. Danke für die besonders positiven Kommentare zu unserer Lage und zum freundlichen Service unserer Mitarbeiter. Dieses Lob geben wir sehr gerne weiter.Wir freuen uns schon darauf, Sie wieder bei uns zu empfangen. Mit freundlichen Grüßen,María Pérez, Guest Experience Manager
나보기
Superior-dubbelrum
Bodde på nov. 2023
Familj
2 recension
4.0/5
Mycket bra
Publicerades 17 nov. 2023
카운터에 하얗고 예쁜 여직원ᆢ
친절하고 밝아 기분 좋았습니다ᆢ
걱정했던 빈대도 없었고 시설과 룸크기 모두 만족했습니다!
Översätt
Juntao
Dubbelrum
Bodde på maj 2024
Res med vänner
20 recension
3.5/5
Publicerades 28 maj 2024
還不錯 就是衞生間廁所佈局很奇怪
Översätt
Svar från boendet: 尊敬的賓客,您好!感謝您選擇我們的酒店,非常榮幸能為您服務!我們很抱歉您在住宿期間的某些方面沒有達到您的預期。我們理解您對衞生間佈局的看法,我們會考慮您的反饋,看看我們是否有改進空間,以便為我們所有的客人提供更舒適的體驗。儘管如此,我們希望您有機會體驗我們的酒店餐廳在您的住宿期間!衷心期待您的再次光臨,我們將為您奉上更好的住宿體驗,祝您生活愉快!María Pérez, Guest Experience Manager
rin2.park
Dubbelrum
Bodde på okt. 2022
Familj
6 recension
5.0/5
Enastående
Publicerades 8 nov. 2022
16일간의 유럽여행 중 가장 좋은 숙소였어요! 보안도 아주 좋았고, 너무 친절하셔서 기분이 좋았습니다. 2박만 예약한게 너무 아까웠습니다ㅠㅠ세비야를 다시 방문한다면 무조건 여기에 숙소를 예약할 거예요!!!