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Verifierade recensioner
Läge och interiör4.5
Bekvämligheter4.5
Service4.6
Renlighet4.5
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Alla recensioner(109)
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Utmärkta rum(8)
Utmärkt läge(8)
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Negativa recensioner(1)
Arif Mohamed Alali
Collection Superior Rum Rökfritt
Bodde på dec. 2024
Familj
26 recension
5.0/5
Enastående
Publicerades 22 jan. 2025
Great staff, great room and great location. The hotel is new and everything was 👌. The hotel is near to the main street and if you have a car, there is a near garage and it costs 29 euro per day.
Översätt
Svar från boendet: Dear Arif,Thank you for your wonderful review! We’re thrilled to hear that you enjoyed our great staff, comfortable room, and convenient location. It’s fantastic to know that everything was perfect during your stay.We’re also glad you found the nearby parking garage helpful—it’s always a plus to have easy access when exploring the city.We look forward to welcoming you back soon for another exceptional stay!Warm regards,Olivier RustGeneral Manager
Gästanvändare
Collection Premium Rum Rökfritt
Bodde på juli 2024
Res med vänner
3 recension
5.0/5
Enastående
Publicerades 27 aug. 2024
Good service!
Översätt
Svar från boendet: Dear Guest,Thank you for your kind words! We’re so glad to hear you enjoyed our service. Your satisfaction means the world to us, and we look forward to welcoming you back soon!Warm regards,Olivier RustGeneral Manager
Svar från boendet: 親愛的貴賓,非常感謝您的精彩點評!我們很高興您享受了寬敞的房間、豐富的早餐以及屋頂酒吧、健身房等設施。能夠為您提供舒適安靜的住宿體驗,是我們的榮幸。同時,感謝您對前台團隊的認可,我們也很開心您喜歡酒店的軟糖!希望下次您來塞維利亞時,再次選擇我們,並有更多時間享受這裏的一切。期待您的再次光臨!最佳祝願,Olivier Rust總經理
Svar från boendet: Dear Guest,Thank you for sharing such a detailed and positive review! We’re delighted to hear that you enjoyed your stay with us. It’s wonderful to know you appreciated the clean and comfortable room, the bottled water, and the special treat of crepes on your first day.Our location truly is ideal for exploring all important landmarks, and we’re thrilled you found it convenient. We’re also glad you enjoyed our delicious breakfast and the warm service provided by our team.We hope to have the pleasure of welcoming you back soon for another fantastic stay!Warm regards,Olivier RustGeneral Manager
Svar från boendet: Dear Guest,Thank you for your feedback. We’re glad you enjoyed our central location and the room amenities. We apologize for the WiFi issue, as our service normally provides excellent quality, and we’re sorry it seems to have been a temporary problem.We appreciate your comments about the bathroom and breakfast, and we will look into improving the sink and water temperature control. We hope to welcome you back soon for a more seamless experience.Warm regards,Olivier RustGeneral Manager
Svar från boendet: Dear AyumiHu,Thank you for your kind words and for sharing your experience with us! We’re delighted to know you enjoyed our new and clean hotel, as well as the light luxury style that resonated with your preferences.It’s great to hear that you found our spacious rooms, convenient location, and proximity to the cathedral ideal for your travels. We’re also thrilled that you appreciated the quality of our services.We look forward to welcoming you back for another exceptional stay in the future!Warm regards,Olivier RustGeneral Manager
Gästanvändare
Svit
Bodde på dec. 2024
Annat
14 recension
5.0/5
Enastående
Publicerades 21 feb. 2025
房間非常好,酒店位置也很方便
Översätt
Svar från boendet: 親愛的貴賓,感謝您的反饋!我們很高興您對房間和酒店的便利位置感到滿意。期待您的再次光臨,為您帶來更多美好的入住體驗!最佳祝願,Olivier Rust總經理
Gästanvändare
Collection Premium Rum Rökfritt
Bodde på maj 2024
Familj
4 recension
1.0/5
Publicerades 30 juni 2024
床單,枕頭全都是毛髮,衞生情況極差!
Översätt
Svar från boendet: Dear Guest,Thank you for sharing your feedback. We deeply apologize for the experience you had regarding the cleanliness of your room. This is certainly not the standard we aim to provide, and we will address this matter with our housekeeping team immediately to ensure it does not happen again.Your comfort and satisfaction are our top priorities, and we regret that we fell short during your stay. We truly hope you’ll give us another opportunity to provide you with the high-quality service you deserve.Warm regards,Olivier RustGeneral Manager
Svar från boendet: Dear Guest,Thank you for your feedback! We’re glad you enjoyed our location. We’re sorry to hear that our restaurant didn’t meet your expectations and will certainly take your comments into consideration to improve the experience for future guests.We hope to welcome you back soon for a better overall experience.Warm regards,Olivier RustGeneral Manager
Gästanvändare
Juniorsvit med terrass och bubbelbadkar
Bodde på jan. 2024
Familj
12 recension
5.0/5
Enastående
Publicerades 10 mars 2024
意外的驚喜,酒店陽台非常贊
Översätt
Svar från boendet: Dear Guest,Thank you for sharing your experience! We hope to welcome you back soon for more pleasant surprises!Warm regards,Olivier RustGeneral Manager
Yikai-W
Collection Premium Rum Rökfritt
Bodde på apr. 2024
Familj
47 recension
4.0/5
Mycket bra
Publicerades 11 juni 2024
不錯,房間不大
Översätt
Svar från boendet: Dear Yikai-W,Thank you for your feedback! We’re glad you enjoyed our location and services. We apologize if the room size didn’t meet your expectations.We hope to welcome you back for another enjoyable stay!Warm regards,Olivier RustGeneral Manager
Gästanvändare
Collection Superior Rum Rökfritt
Bodde på juli 2023
Ensamresenärer
6 recension
5.0/5
Enastående
Publicerades 4 okt. 2023
房間很乾凈 整體很不錯 地理位置也不錯
Översätt
Svar från boendet: 親愛的貴賓,感謝您的點評!我們很高興您對房間的整潔度、整體體驗以及酒店的地理位置感到滿意。期待您的再次光臨,為您帶來更多美好的入住體驗!最佳祝願,Olivier Rust總經理