DoubleTree by Hilton Shah Alam I-City

DoubleTree by Hilton Shah Alam I-City recensioner

DoubleTree by Hilton Shah Alam I-City

Finance Avenue, Shah Alam, Selangor, 40000, MalaysiaVisa hotellinformation
DoubleTree by Hilton Shah Alam I-City
DoubleTree by Hilton Shah Alam I-CityDoubleTree by Hilton Shah Alam I-CityDoubleTree by Hilton Shah Alam I-City
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Gästrecensioner

9.4/10
Otroligt
936 recension
Verifierade recensioner
Läge och interiör9.4
Bekvämligheter9.3
Service9.4
Renlighet9.6
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Alla recensioner(936)
Positiva recensioner(922)
Recensioner med foton/video(324)
Praktiskt för shopping(96)
Utsökt frukost(83)
Utmärkt för affärsresor(45)
Ren pool(36)
Utmärkt pool(36)
Svår att parkera(15)
Utsökt buffé(14)
Near mall(13)
Negativa recensioner(14)
Anonym användare
Tvåbäddsrum Deluxe med parkutsikt
Bodde på aug. 2025
Familj
10 recension
9.5/10
Otroligt
Publicerades 18 sep. 2025
Perfect place for staycation Nearby centrall i city Wyndham i cty with popular ferry wheels, bumper car
Översätt
Svar från boendet: Dear Valued Guest,Thank you for leaving us with a perfect rating. We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon.Take care and stay safe!Sincerely,DoubleTree Shah Alam i-City Team
Lian.K
Rum King
Bodde på aug. 2025
Ensamresenär
7 recension
9.0/10
Utmärkt
Publicerades 7 sep. 2025
5 stars hotel with good service. First time I am staying in Doubletree by Hilton. Overall the hotel service is good from reception till housekeeping. When I checked in the room, the sofa was missing from my room, and also the bathroom window blind was faulty, but the issues were resolved promptly after my request. Hotel food is delicious as well. The only thing is the location is remote, far from city center, not much shopping option. But it is near to the place where I need to head to the next day.
Översätt
Svar från boendet: Dear Valued Guest, Thank you for leaving us with a great review. We are pleased to hear that you have enjoyed your stay with us. We look forward to welcoming you back to our hotel again soon. Sincerely – DoubleTree by Hilton Shah Alam i-City Team
Ts. Dr. Alia Amira Abd Rahman
Tvåbäddsrum
Bodde på aug. 2025
Familj
1 recension
8.5/10
Mycket bra
Publicerades 4 sep. 2025
Everything was okay. Ive always love their warm cookies. The only thing that was off was the Grab’s collection point. Was at level LG3, then u have to walk all the way to the collection point which is kinda smelly and far. I wish the management could do something about the collection point. It would be better if the point is placed near the lift. Other than that, i think everything is good! Varieties selections on buffet spread. They even serve ice cream in the morning!
Översätt
Svar från boendet: Dear Dr Alia Amira, thank you for leaving us a review. Whilst we are pleased that you enjoyed most aspects of your stay, we are disappointed to hear about the shortfalls in service that impacted your stay experience. Kindly be assured that your feedback has been duly noted and we have highlighted the same to the respective department for further improvements. We look forward to welcoming you back to our hotel again soon. Sincerely, DoubleTree Shah Alam i-City Team
Gästanvändare
Rum King
Bodde på juni 2025
Familj
9 recension
9.5/10
Otroligt
Publicerades 19 juli 2025
Bersih cantik just toilet ada la stain sikit. Service pun bagus. Breakfast belum try. Aircond, tv all functioning well. Tv channel pun banyak option. Kalau bole buka youtube at the smart tv will be better. Semua furniture & facilities ada note so kita tahu cara guna. Kemas teratur dan simple
Översätt
Svar från boendet: Dear Valued Guest.Thank you for leaving us with a great review. We are pleased to hear that you have enjoyed your stay with us. We look forward to welcoming you back to our hotel again soon.Sincerely,DoubleTree Shah Alam i-City Team
KWAI MENG
Tvåbäddsrum Deluxe med parkutsikt
Bodde på juni 2025
Familj
21 recension
9.0/10
Utmärkt
Publicerades 7 juli 2025
What a sweet welcome! The hotel’s warm hospitality truly set the tone for a wonderful stay—and the surprise birthday tiramisu cake was an absolute delight. I couldn’t be happier with my choice of DoubleTree Shah Alam for this special staycation. Thank you for making the celebration unforgettable!
Översätt
Svar från boendet: Dear Valued Guest.Thank you for leaving us with a great review. We are pleased to hear that you have enjoyed your stay with us. We look forward to welcoming you back to our hotel again soon.Sincerely,DoubleTree Shah Alam i-City Team
Helen Lee79
Rum King Deluxe med utsikt över parken
Bodde på juni 2025
Familj
19 recension
10/10
Enastående
Publicerades 30 juli 2025
Very nice Tay with my child. Clean and comfortable. I really like this place.
Översätt
Svar från boendet: Dear Valued Guest.Thank you for leaving us with a great review. We are pleased to hear that you have enjoyed your stay with us. We look forward to welcoming you back to our hotel again soon.Sincerely,DoubleTree by Hilton Shah Alam i-City
Anonym användare
Tvåbäddsrum
Bodde på maj 2025
Annat
3 recension
10/10
Enastående
Publicerades 24 juni 2025
It was good!! Will come back again in October 😄 I love the cuisine from Tosca Italian Trattoria. It’s so special 😍
Översätt
Svar från boendet: Dear Valued Guest,Thank you so much for your wonderful feedback! 😊 We're happy to hear that you enjoyed your stay and that you loved the cuisine at Tosca Italian Trattoria. It's always a pleasure to hear that our guests find our offerings special. 😍We look forward to welcoming you back in October! If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know.SincerelyDoubleTree by Hilton Shah Alam i-City
Anonym användare
Rum King Deluxe med utsikt över parken
Bodde på juni 2025
Familj
2 recension
10/10
Enastående
Publicerades 28 juli 2025
clean and very nice service big shopping mall nearby, very convenient
Översätt
Svar från boendet: Dear Valued Guest.Thank you for leaving us with a great review. We are pleased to hear that you have enjoyed your stay with us. We look forward to welcoming you back to our hotel again soon.Sincerely,DoubleTree by Hilton Shah Alam i-City
Anonym användare
Rum King
Bodde på juni 2025
Affärsresenär
52 recension
10/10
Enastående
Publicerades 9 juli 2025
Comfortable space and clean room. Very satisfied with the staff too, very helpful.
Översätt
Svar från boendet: Dear Valued Guest.Thank you for leaving us with a great review. We are pleased to hear that you have enjoyed your stay with us. We look forward to welcoming you back to our hotel again soon.Sincerely,DoubleTree Shah Alam i-City Team
Henry
Rum King Deluxe med utsikt över parken
Bodde på apr. 2025
Familj
1 recension
8.0/10
Mycket bra
Publicerades 2 juni 2025
Hotel facilities are good, location is superb as there is linked road connecting Central Mall, however the hotel car park is a disaster. You could get a parking slot near to the hotel lobby lift if you come in before noon, otherwise you would need to park somewhere near to the mall parking and walk 10mins in the car park to the hotel lobby lift. This is by far the worst hotel car park I have experienced in Malaysia.
Översätt
Svar från boendet: Dear Henry, Thank you for sharing your feedback with us. We're glad to hear that you appreciated our hotel facilities and superb location, especially the convenient link to Central Mall.We sincerely apologize for the inconvenience you experienced with our car park. We understand how frustrating it can be to find a parking slot, especially when it requires a long walk to the hotel lobby lift. Your comments are important to us, and we will address this issue with our management team to explore possible improvements to our parking arrangements.We appreciate your candid feedback and hope to have the opportunity to provide you with a more seamless experience in the future.SincerelyDoubleTree by Hilton Shah Alam i-City
Gästanvändare
Tvåbäddsrum
Bodde på aug. 2025
Reser med vänner
1 recension
10/10
Enastående
Publicerades 13 sep. 2025
I love the facilities, clean room.
Översätt
Svar från boendet: Dear Valued Guest, Thank you for leaving us with a perfect rating. We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon. Take care and stay safe! Sincerely, DoubleTree Shah Alam i-City Team
Joeykoo
Tvåbäddsrum
Bodde på maj 2025
Familj
2 recension
10/10
Enastående
Publicerades 9 juni 2025
Clean and nice room with good breakfast variety. Will definitely come back again.
Översätt
Svar från boendet: Dear Joeykoo,Thank you for leaving us with a great review. We are pleased to hear that you have enjoyed your stay with us. We look forward to welcoming you back to our hotel again soon.SincerelyDoubleTree by Hilton Shah Alam i-City
fares ihihihi
Rum King Deluxe med utsikt över parken
Bodde på apr. 2025
Familj
48 recension
10/10
Enastående
Publicerades 16 maj 2025
The best hotel in shah alam. Near to icity park and icity mall. Walking distance only. The theme park view from hotel absolutely amazing. So beautiful with the lights. Will repeat on next visit. For sure.
Översätt
Svar från boendet: Dear Fares, Thank you for sharing your wonderful experience! We're thrilled to hear that you enjoyed your stay and found our location convenient, with i-City Park and i-City Mall within walking distance. The theme park view with its beautiful lights is indeed a highlight. We're delighted to know you'll be visiting us again. We look forward to welcoming you back for another amazing stay! 🌟
Wan
Rum King
Bodde på apr. 2025
Familj
2 recension
9.0/10
Utmärkt
Publicerades 5 maj 2025
Overall, I am satisfied with the stay. The only downside is that the washroom does not have a bidet, which is quite inconvenient for Muslim guests
Översätt
Svar från boendet: Dear Wan,Thank you for your feedback! We're glad to hear that you were overall satisfied with your stay. We apologize for the inconvenience caused by the absence of a bidet in the washroom. Your feedback is valuable to us, and we will consider it for future improvements to better accommodate the needs of all our guests, including our Muslim visitors. If there's anything else we can assist you with, please let us know. We hope to welcome you back soon!Sincerely,DoubleTree by Hilton Shah Alam i-City
Joanne
Tvåbäddsrum
Bodde på aug. 2025
Affärsresenär
2 recension
10/10
Enastående
Publicerades 25 sep. 2025
Great services.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for leaving us with a perfect rating. We truly hope you enjoyed your stay with us and we look forward to giving you another warm cookie welcome soon.Take care and stay safe!Sincerely,DoubleTree by Hilton Shah Alam i-City