Sofitel-boenden i Shanghai

We booked 2 nights at Sofitel Shanghai North Bund and our rooms were lovely - all our rooms were wonderfully clean, spacious and the beds were immensely comfortable. The bathrooms and room features were thoughtfully designed, we esp. loved the cloakroom where we can store our luggages and hang up our clothes & jackets (and also stash our shopping bags & purchases). Great service from the friendly hotel staff, esp. the gentlemen from the super efficient and helpful conceige team, from assisting us with our heavy luggages to our rooms, to ensuring our ******* and taobao deliveries were received and sent up to us, to offering recommendations on food options and transportation. A big thank you to Jerry and his wonderful colleagues at the conceige team, Jerry went the extra mile and walked out with us and guided us to the nearby restaurant for a last minute dinner reservation and his colleague (very helpful gent in specs, we were so sorry we didn't manage to get his name) assisted to set up ******* app for us. Hope to see you all again on our next trip!

The hotel is perfect for families. The staff are great—very welcoming—and everyone is always ready to help. The surrounding area feels very safe and enjoyable for walking, with several shopping malls within walking distance. The only downside is that it’s a bit far from Disneyland and The Bund. However, the area around the hotel is new and full of interesting cafés and restaurants. The swimming pool is also heated, which is a big plus. Three staff members truly stood out during my stay: • Mr. Klay (Reception): He helped me a lot with my extension, upgraded our room, and was extremely polite. God bless him. • Mr. Allen: You will see him everywhere, always ready to help and make your stay easier. • Mr. Igor (from Poland): An amazing person. You can ask him anything about the city—where to go, the best restaurants, and useful local tips.