Holiday Inn-boenden i Shanghai

From the moment we arrived at this beautiful new property, we were enveloped in warmth and genuine hospitality. We spent five unforgettable nights here, and every detail exceeded our expectations. The front desk team, housekeeping crew, and restaurant attendants all radiated kindness and professionalism, making us feel truly cared for. One individual who made a lasting impression was the Operations Director, CC. She is an absolute gem—graceful, attentive, and deeply committed to guest satisfaction. Her meticulous eye for detail, her ability to anticipate our needs before we even voiced them, and her unwavering dedication to excellence created an atmosphere of comfort and joy. Under her leadership, the entire staff seemed united by one mission: to make every guest feel at home. CC’s presence elevated our experience from wonderful to extraordinary. Her authenticity and passion for hospitality are rare and inspiring. Thanks to her and the incredible team, our stay was not just a vacation—it was a memory we’ll cherish. Thank you all for making our time so special. We’re looking forward to spending our next vacation here with you! 从我们抵达这家漂亮的新酒店的那一刻起，我们就感受到了热情好客的氛围。我们在这里度过了五个难忘的夜晚，每一个细节都超出了我们的预期。前台、客房服务和餐厅服务员都展现出友善和专业的态度，让我们倍感关怀。 其中一位给我们留下深刻印象的是运营总监CC。她是一位真正的瑰宝——优雅、细心，并且全心全意地致力于让客人满意。她对细节的敏锐洞察力，在我们开口之前就能预见到我们的需求，以及她对卓越品质的执着追求，营造出舒适愉悦的氛围。在她的领导下，全体员工似乎都秉持着同一个使命：让每一位客人都宾至如归。 CC的努力将我们的体验从美好提升到了非凡。她真诚待客的热情令人钦佩，也鼓舞人心。感谢她和她出色的团队，我们的入住不仅仅是一次假期，更是一段我们将永远珍藏的美好回忆。 感谢你们让我们的时光如此特别。 我们已经期待在这渡过我们下一个假期！

According to name, I assume the hotel link more to the lake, which is located on the opposite site of the park and further steps... We booked for going to Haicheng Ocean Park, that was very convenient. There is no shuttle service but taxi ride is quite convenient and fast to be fair. Staff did not speak English, not even try to speak English, always denied and did not understand a word. Room was big. Play Corner for kid was OK. Breakfast was variety. Freshly made omelette was delicious. We communicated with hotel before we arrived about a special arrangement for our son's birthday... They promised a cake, but didn't get it. Asked at reception, none know about arrangements at all.

I chose this hotel because of the Irish pub attached to the hotel but it was closed for the week I was there. I look at the gym facilities at every hotel and this looked good however being there was another story. The gym does not get cleaned, I arrived on a Friday and the following Friday a dirty tissue still lay next to the exercise bike. The hotel has very dated decor and shows signs of aging. Room cleaning staff were very helpful and the in house restaurant has a western menu

The location of the hotel is good with many restaurants nearby. The room cleanliness was good and the size of the room wasn’t very bog but still enough space to be comfortable. The bathroom was rather small and the bathroom door was difficult to open and close. The service was good and the staff were polite and accommodating during our stay. The safety deposit box was locked and we couldn’t use it so we contacted the reception and they managed to get it fixed quickly with the help of the maintenance staff.

Convenient location to get foods, access to public transportation, convenience stores and shopping malls. Worth to stay.

Here’s a polished, friendly, family-style hotel review you can paste directly into the app: ⸻ We had an excellent stay at Holiday Inn Shanghai Hongqiao West with my family. The hotel was spotless, and our room was very clean and well maintained. The location is convenient, especially for travelers using Hongqiao Airport or the railway station. The staff were friendly, professional, and always ready to help. Check-in and check-out were smooth, and we really appreciated the warm service throughout our stay. The amenities were great for families — comfortable beds, spacious rooms, and a peaceful environment. Breakfast had a good variety, and everything was fresh and well organized. Overall, we had a wonderful experience and would definitely stay here again. Highly recommended for families and anyone looking for comfort and convenience near Hongqiao.

The hotel is Ok, a typical Holiday Inn. But the location is disappointing. I am in search of the old Songjiang town and thought this hotel's location is good for that. But it looks like there is no such thing as old Songjiang town. This location will be good for business travelers.

This is the hotel that I stay regularly when I come to Shanghai. During my last stay, the front desk staff were so helpful, especially Ms. Carol - thank you for all the assistance provided. The location of the hotel is strategic, a stone throw away from local restaurants, cafe, bar, massage & pool center. The subway station distance is not too far from the hotel. Distance to Disneyland and Hongqiao Airport is within 30 minutes or less if traffic is smooth. The hotel room is comfy and clean. I like the pillows where you have the selection of soft or hard pillows. The setup of the working desk and chair in the room is perfect for business travellers. Highly recommended this hotel. 👍

Very friendly and helpful staff. It helped that the front desk staff spoke English. We were traveling with a small baby and needed an extended check out due to his feeding schedule. This wasn’t a problem at all. The rooms are clean and comfortable. The view from the 16th floor (where our room was) was quite lovely.

I had a very satisfying stay at Holiday Inn Shanghai Hongqiao.The room rate was very affordable compared to other hotels in the area, making it a great value for money. The service was excellent staff were friendly, professional, and always willing to help. The hotel also provided very good complimentary services, which made the stay even more comfortable and pleasant. In addition, the hotel is in a very strategic location with easy access to transportation and nearby facilities. Overall, I am very satisfied with my stay and would highly recommend this hotel to others. Thank u for Ms.Claire