Block 9, Lane 199 Qiantan Avenue, Pudong New Area, Shanghai, ChinaVisa hotellinformation
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Gästrecensioner
9.5/10
Enastående
2561 recension
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Verifierade recensioner
Läge och interiör9.5
Bekvämligheter9.5
Service9.5
Renlighet9.6
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Snygg design(719)
Väl inredda(226)
Utmärkt pool(200)
Utsökt frukost(181)
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Fantastiskt afternoon tea(22)
Fantastisk utsikt över floden(15)
Negativa recensioner(41)
tovavoda
Rum King Essential
Bodde på maj 2025
Affärsresenär
3 recension
10/10
Enastående
Publicerades 22 juni 2025
Excellent services!
All the front desk staff were courteous and helpful. Staying continuous 3 nights in such prestigious branded hotel without regret, I ve checked in with an upgrade and late checkout from the morning and the overnight staff. A surprising souvenir offered from Leon, and the door man was also helpful to carrying our luggage and directing the taxi direction.
Very much enjoyed the fresh fruit to start cycling each morning, I'd suggest to take sporty route nearby. Then the hotel maybr can offer a little more mouthful healthy snack to make Hampton morning tradition more attractive.
Overall, we pretty enjoyed the stay and will come again next time!
Thank you for the services!
Översätt
Svar från boendet: Dear Valued Guest,Thank you for your glowing review! We're delighted you enjoyed our upgraded room, late checkout, and thoughtful touches from Leon and our door team. Your suggestion about healthy cycling snacks is greatly appreciated - we'll certainly explore this idea to enhance our morning kick-start. It was our pleasure to make your 3-night stay memorable, and we can't wait to welcome you back to Kimpton Qiantan! Best Regards, Matthew Cooper | General Manager
dy dx
Tvåbäddsrum Essential
Bodde på apr. 2025
Ensamresenär
3 recension
10/10
Enastående
Publicerades 6 maj 2025
Charles, Ken and Caroline facilitated my check in and out really well. I had a really enjoyable time resting in the hotel and no regrets choosing kimpton. I will come back again when I do travel more in Shanghai.
Översätt
6/9
Svar från boendet: Dear guest. Thank you for your kind words! We're delighted Charles, Ken and Caroline made your stay seamless. It's our pleasure to provide you with a memorable Kimpton experience. We look forward to welcoming you back on your next Shanghai visit! Regards, Matthew Cooper General Manager
Eric Luciano
Rum King Essential
Bodde på maj 2025
Par
3 recension
10/10
Enastående
Publicerades 15 juni 2025
One of the most brilliant hotel of the world!!!
Översätt
Svar från boendet: Dear Valued Guest, We are truly honored by your extraordinary praise! At The Shanghai Kimpton Qiantan, our team strives to deliver world-class hospitality experiences. Your recognition inspires us to continue setting new standards of excellence. We look forward to welcoming you back for another brilliant stay.Best Regards,Matthew Cooper | General Manager
Gästanvändare
Tvåbäddsrum Essential
Bodde på nov. 2024
Annat
3 recension
8.0/10
Mycket bra
Publicerades 1 jan. 2025
I’m staying here for one night, I was informed by the staff that photography is not allowed in the lobby, which I don’t fully understand. I felt it was rather inconsiderate, especially when I saw other guests taking photos in the same area. I am a PAYING guest here to STAY at the hotel, not just to visit the bar, and I believe that should be respected.
Översätt
Svar från boendet: Dear guest, Thank you for your feedback. We appreciate your stay at our hotel and understand your concerns. Please note that our policy on photography in the lobby is in place to ensure the privacy and comfort of all guests. We apologize for any inconvenience caused and will remind our staff to clarify this policy to avoid similar misunderstandings in the future. Thank you for your understanding. Best Regards, Matthew Cooper General Manager
Gareth Sayers
Rum King Essential
Bodde på sep. 2024
Familj
1 recension
10/10
Enastående
Publicerades 4 jan. 2025
Stayed with The Kempton for a little staycation, and was bowled over by this place! Absolutely stunning!
Översätt
Svar från boendet: Dear guest, Thank you so much for your wonderful feedback on your recent staycation at our Kimpton hotel! Your satisfaction is our greatest motivation, and we will continue to strive to provide you with an exceptional lodging experience. We look forward to welcoming you back soon! Best Regards, Matthew Cooper General Manager
Sego Fox
Rum King Essential
Bodde på aug. 2024
Par
7 recension
8.5/10
Mycket bra
Publicerades 29 sep. 2024
It was great overall. They gave me several desserts for my birthday , they put effort into it which awesome. Their bathroom was probably my favorite thing about the hotel. I wish they would ease up on the regulations for swimming, a lot of effort just to take a dip. Overall a good stay and I’d probably stay here again
Översätt
Gästanvändare
Tvåbäddsrum Essential
Bodde på maj 2025
Affärsresenär
1 recension
10/10
Enastående
Publicerades 10 juni 2025
Super great to have a nice unwind during a business trip in Shanghai
Översätt
Svar från boendet: Dear Valued Guest,We're truly honored to be your urban sanctuary during business travels in Shanghai. At Kimpton QianTan, we take pride in crafting thoughtful experiences that turn business stays into rejuvenating moments. Your appreciation for our unwind ambiance perfectly reflects our "Stay Human" philosophy. Looking forward to welcoming you back for more soulful moments in our art-filled oasis. Matthew Cooper | General Manager
Bestboss
Rum King Essential
Bodde på juni 2024
Affärsresenär
18 recension
9.5/10
Otroligt
Publicerades 30 juli 2024
Although my stay was good ! but there's some point that has disappointed me. I wanted to use swimming pool but do to typhoon they closed open swimming pool. It wasn't raining and the wind wasn't so high but they still closed it for 2 days. Also there's no movies on hotel tv and I cannot connect my Apple tv although the tv has this function but they blocked it sp i couldn't connect to the tv and broadcast the movie on tv . The problem this hotel is new but the sealing in common areas is leaking and I had drops dropping on my face at common places , not in the room. The room was good and fine. Breakfast was ok. But I kinda wanted fresh juice. Stuff in hotel was nice but they recognized me and told me about seeing me somewhere before in various locations, I didn't feel comfortable because I prefer to be anonymous in hotel and this one is not cheap. And I want my privacy and anonymity i don't blame stuff but this is just my note. And there was a note that i can use shuttle bus to the shopping mall which is around 17 minutes walk but when i ask about it the staff said its not available on weekends. Then i asked maybe they have car to drop me to the shopping mall they said they don't have. Just saying Because I couldn't rent a hotel downtown for the same amount of money of a big chain brand and get outstanding service but I think the price of this hotel is overpriced. Although my stay was good and I reserved complements from hotel which I thankfull. And the room was clean and high technology.
Översätt
6/12
Svar från boendet: Dear valued guest, thank you so much for taking the time to post a review providing positive feedback and highlighting the issuesof our hotel. We take great pride in maintaining high standards and are thrilled to hear that it contributed positively to your stay with us. We sincerely apologize for the issues you experienced during your stay. Immediate steps will be taken to rectify the issues, ensuring a better experience for all our future guests. Thank you bringing it to our attention. Sincerely, Matthew Cooper (General Manager)
Gästanvändare
Rum King Essential
Bodde på maj 2025
Familj
1 recension
10/10
Enastående
Publicerades 30 juni 2025
Great service, very good breakfast and lovely swimming pool
Översätt
Svar från boendet: 尊敬的賓客,非常感謝您對上海金普頓前灘酒店的五星好評!很高興您能享受我們專業的服務、精緻的早餐和度假感十足的泳池。您的滿意是我們最大的追求,期待再次為您創造難忘的入住體驗。祝好,柯漫天 Matthew Cooper | 總經理
Gästanvändare
Rum King Essential
Bodde på jan. 2025
Ensamresenär
5 recension
6.0/10
Publicerades 2 feb. 2025
Nice new hotel but far from a top hotel for me. Location is not my favorite and the hotel has no vibe
Översätt
Svar från boendet: Dear guest.Thank you for your feedback! We appreciate your perspective. We're glad you found our hotel nice and new. Location preferences can vary, and we're always striving to improve the overall atmosphere. We hope to welcome you again and exceed your expectations in the future.Best Regards, Matthew Cooper General Manager
Gästanvändare
Rum King Essential
Bodde på nov. 2024
Par
1 recension
10/10
Enastående
Publicerades 29 dec. 2024
The decor was modern and unsderstated. Loved the fireplace in the room. Enjoyed the breakfast buffet. Best of all was it's location. near the malls, transportation and the walking/biking trails along the river.
Översätt
Svar från boendet: Dear guest,Thank you so much for your wonderful review! We're delighted to hear that you enjoyed our modern and understated decor, as well as the cozy fireplace in your room. Our breakfast buffet is always a hit, and we're glad you appreciated it too. And of course, our location is one of our top selling points – being near malls, transportation, and the beautiful river trails makes for a perfect stay. We look forward to welcoming you back soon! Best Regards, Matthew Cooper General Manager
yungting lai
Rum King Essential
Bodde på okt. 2024
Affärsresenär
4 recension
10/10
Enastående
Publicerades 16 dec. 2024
The hotel room is very clean and tidy. Staffs are super friendly
I will definitely stay in this hotel again.
Översätt
Svar från boendet: Dear guest, Thank you so much for your wonderful review! We're thrilled to hear that your hotel room was clean and tidy, and that our staff were super friendly. Your satisfaction is our top priority, and we're delighted to know that you plan to stay with us again. Looking forward to welcoming you back soon!Best Regards, Matthew Cooper General Manager
TerenceTse7227
Rum King Essential
Bodde på mars 2025
Par
2 recension
10/10
Enastående
Publicerades 1 juni 2025
Top grade accommodation, nice design and convenient
Översätt
Gästanvändare
Rum King Essential
Bodde på nov. 2024
Par
1 recension
10/10
Enastående
Publicerades 23 dec. 2024
Alan Yakira Caroline excellent Front office staff
设施:好
设施:好
环境:好
服务:好
Översätt
Svar från boendet: 尊敬的賓客,非常感謝您對我們酒店的高度評價,很高興得知我們的前台團隊給您留下了深刻的印象,他們的專業與熱情是我們酒店的寶貴財富。同時,我們也非常自豪能得到您對設施、環境以及服務的肯定。您的滿意就是我們最大的動力,期待未來有機會再次為您服務,祝您生活愉快!祝好, 柯漫天 Matthew Cooper 總經理
Yan Reeves
Rum King Essential
Bodde på juli 2024
Par
3 recension
10/10
Enastående
Publicerades 1 sep. 2024
This Kimpton hotel is really-really cool: opened in September’23, it has fresh amenities, sleek contemporary design, beautiful scenery from the upper decks and remarkable dine & drink options. The staff is friendly and helpful, with fair level of English, which is not that common even in Shanghai.
Rooms have spacious bathrooms, high-tech control system and comfy bed with orthopedic (!) pillows. The surrounding areas are fresh from the reconstruction, conveying nice Singapore-style staycation feel - great choice even for those living in Shanghai.
The only major area of concern was the pool.
Don’t get me wrong, it’s a really beautiful rooftop pool at a scenic spot of Huangpu river, but it’s regulated by the most ridiculous rules you can possibly think of.
First, there is no service by the pool, so forget about the joy of having a coffee, a cold beer or a juice at your sunbed. There’s a forced shower at the entrance which cannot be turned off - protecting your phone an belongings would require agility. And the most stupid of all - you must wear a swimming cap even if you don’t dive. There is no information of it ahead of check-in, so you can either rent a cap at the place, or enjoy the pool in observer’s mode if they’d ran out of those (happened to us).
Having stayed at over 30 hotels across all China, it was the first time I met regulations like that.
It’s not a sports pool, where caps and absence of service could be assumed. It’s a really nice rooftop leisure pool, beautifully furnished and with pleasant soundtrack. Well, could have been. Dear Administration, please benchmark the other hotels in town. A properly serviced rooftop pool is not just a source of joy for your guests, it’s also a revenue stream for the business.
Översätt
Svar från boendet: Dear guest, Thank you so much for taking the time for your review and comment. I am very happy you enjoyed your time with us and I do appreciate your note regarding the pool. The rules you mentioned regarding the pool usage, unfortunately are all in accordance with Shanghai Municipal Governemt regulation and law stipulation, including the service of food and beverage around the pool deck. It is unfortunate you were not informed of this in advance and I will be sure to take that under advisement and change the process. I sincerely apologize for that oversight and once again truly appreciate your feedback and hope I have the chance to meet you again in person. Best Regards, Matthew Cooper General Manager