ATOUR X Hotel Shanghai Lujiazui Lancun Road Subway Station

standard economy business hotel，nothing to complain，bedding’s comfy and front desk is helpful

Very good hotel. With robot for takeaway deliver. Clean and safe.

The hotel is quite new as staff told me they only opened last sep/oct. But I found it not too well maintained and looks like it’s already over a year old. Sound proofing is quite good in Atour hotels unlike those of Ji Hotel where I stayed in when in Chongqing. I also stayed in Atour new brand Qingju when in CQ. The room there is bigger and has smart system where voice activated lights and music are introduced. Staff here is friendlier and more helpful than those in CQ. I signed up for the gold membership but the price of the next two nights seemed to be same as with silver membership. There are just some minor perks added and was told I had been upgraded. Not sure what kind of extra benefits coz I don’t even see a fridge in the room. Cleanliness wise there are some room for improvement. Hotel is not as near to the airport as I had expected. It took some ¥140+ by taxi from airport although the taxi driver had gone on a wrong lane ending up taking a little longer route. Generally though you shouldn’t have to pay for more than that. If I may suggest that the rooms been added with a hook for hand towel. 2 laundry machines may not be sufficient when the hotel is fully booked. I like that Atour hotels provide antiseptic wet tissues in all their hotels. This is something the foreign chain hotels can improve on, esp those from Marriott. Rooms on Trip.com are generally more expensive than Agoda and despite me being on the diamond rank. Also, trip requires one to prepay. I tried buying flight tickets on trip and despite the flights being listed in Feb on my last trip in Hokkaido, my credit card was charged 3x with yen and even though they refunded the currency charged in yen, there is a huge loss due to exchange losses despite nothing was purchased!!! The currency exchange loss is not something I have to suffer when the site listed the flights but couldn’t issue any yet took the money out of the credit card.

great location near Lancun metro station, which is on Line 4 and 6, many shops near the hotel

住這裡是因為離朋友家近 沒想到還挺不錯 設施：挺好的 住的挺舒服 衞生：蠻乾淨的 住了三天都會有打掃衞生 環境：乾淨整潔 最重要是衞生間沒什麼異味 服務：前台這個小哥服務很好 到的那一天很晚了 態度也是很好的 住了三天分開訂程序定的酒店 訂錯了房型不一樣 小哥幫我免費調整了 避免要換房間的情況 真的很棒 另外住的期間打電話都是有求必應的 真的很不錯 房間沒拍照 就大廳隨便照幾張啦

大晚上下飛機被上一家酒店水了，來到這家亞朵酒店，前台很熱情，還幫我們免費升級了房型，酒店的房間很乾凈，設施完善沒有異味，床被都很舒服，早餐也很好吃，晚上還有深夜粥，被亞朵圈粉了（〃'▽'〃）