Novotel Shanghai Jing'an recensioner

Svar från boendet: Dear customers, thank you for your recognition of Shanghai Jing'an Novotel Hotel. We will continue to maintain it and work hard. Your every encouragement is the motivation for us to persevere. I wish you a happy life!

Svar från boendet: Hello, dear guests. Thank you for your love and recognition of Novotel. Novotel has been striving to create a good check-in experience for travelers. I hope we can add joy and emotion to your holiday. The hotel is looking forward to your next stay！

Svar från boendet: Dear guests: Hello! Thank you very much for your affirmation of the hotel as a whole. For the problem you pointed out, we feel deeply guilty and self-blame. First of all, there is a strange smell in the room. Although we can change the room for you, this initial bad experience should not have happened. We will strengthen the cleaning management of the guest room to ensure that every room is fresh and pleasant. International guests have a language barrier in communicating with the front desk, for which we are very sorry. We will immediately strengthen the language ability training of employees, especially English communication skills, and comprehensively improve service awareness and professional literacy to ensure that we can provide customers with efficient, thoughtful and diversified services in the future. Once again, I sincerely apologise for the unpleasant experience caused to you. I hope you can continue to supervise our improvement. I look forward to welcoming you again with a new service in the future and presenting you with a high-quality experience that truly meets Novotel standards. I wish you a happy！

Svar från boendet: 尊敬的客人：您好！非常感謝您對上海靜安諾富特酒店的支持與喜愛。能為您帶來良好的入住體驗，我們深感榮幸。酒店始終秉持着諾富特品牌的優質服務理念，從舒適的客房環境到貼心的各項服務，都致力於讓每一位客人感受到家一般的温暖。期待您再次選擇上海靜安諾富特酒店，我們定會一如既往，為您提供更卓越的服務，創造更多美好的回憶!

Svar från boendet: Dear VIPs, we apologize for the bad check-in experience. During your stay in the hotel, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on standby 24 hours a day to solve problems for you. Regarding room problems, the hotel engineering department has strengthened maintenance to ensure that you will not have such problems next time. At the same time, thank you very much for providing us with this. Some valuable opinions. We hope to sincerely invite you to experience again and serve you better in the near future.

Svar från boendet: Hello, distinguished guests! Thank you for your visit, and sincerely thank you for your love and recognition of us. It is our duty to let guests enjoy a wonderful check-in experience. We are deeply honored to receive your praise. At the same time, we are more motivated to continue to move forward. We hope to have more opportunities to serve you!!!

Svar från boendet: 尊敬的客人：您好！非常感謝您選擇我們酒店，同時也感激您坦率地指出我們存在的問題。看到您反饋房間清潔與服務方面的不足，我們既慚愧又重視。關於房間垃圾未清空、毛巾丟失且還扔在行李上的情況，這嚴重違反了我們客房清潔的標準流程。我們已對當值的客房服務人員進行嚴肅批評與全面再培訓，強調清潔規範和對客人財物的尊重。同時，我們會進一步完善客房清潔的監督機制，確保每間客房在客人入住前都能做到一塵不染、物品齊全且擺放妥當。對於服務有待改進這一點，我們會組織全體員工進行服務意識強化培訓，提升溝通技巧和主動服務能力，力求讓每位客人都能感受到細緻入微的關懷。我們深知這次讓您失望了，但真心希望您能再給我們一次機會，讓我們用實際行動證明改進的決心，若您還有其他任何想法或建議，隨時通過前台聯繫我們，再次向您深表歉意。

Svar från boendet: 尊敬的客人：您好！看到您給予酒店房間和服務5星好評，我們全體員工內心滿是喜悦與感激！您的認可，是對我們一直以來努力的最高褒獎。為每一位客人打造舒適的房間環境、提供優質貼心的服務，是我們始終堅守的宗旨。能得到您的肯定，讓我們堅信所有的付出都意義非凡。期待您再次光臨，我們定會保持這份熱忱與專業，為您創造更多美好的入住回憶。再次感謝您的支持與厚愛！

Svar från boendet: Dear customers, thank you very much for your support. It is our greatest honor to be recognized by you, and it also gives us great motivation. Let us continue to improve and innovate in the future service. We look forward to your next visit. We will serve you wholeheartedly!

Svar från boendet: 親愛的賓客您好，感謝您對諾富特的喜愛和認同。諾富特酒店 一直努力為旅客打造好的入住體驗，希望我們能為您的假期增添喜悦和感動。酒店期待您的再次入住！

Svar från boendet: 尊敬的賓客:您好!感謝您選擇上海靜安諾富特酒店，再多的廣告，不如大家的口口相傳，我們向來 重視口碑宣傳，更加重視每一個客人的切身感受，衹要您來到酒店，就是我們的貴客，我們願意盡最大的努力，讓您的旅途變得輕鬆愉快順心！！！期待您的再次光臨，感受小諾不一樣的風采。祝:一切順利

Svar från boendet: 尊敬的客人您好！謝謝您的滿分點評，您的支持與鼓勵，是我們前進的最大動力。上海靜安諾富特酒店酒店以不斷的為客人營造温馨舒適的居住環境而努力，以最高的性價比滿足不同賓客的要求。上海靜安諾富特酒店期待您的再次光臨！

Svar från boendet: 親愛的賓客您好，感謝您對諾富特的喜愛和認同。諾富特酒店 一直努力為旅客打造好的入住體驗，希望我們能為您的假期增添喜悦和感動。酒店期待您的再次入住！

Svar från boendet: Dear guests: Hello! Thank you for choosing Novotel Shanghai Jing'an! What we want when traveling is comfort. How can we not try to meet your wishes, because this is also our wish. I hope you can give us more advice. I hope everyone who comes to Novotel is happy!