Pinke Service Apartment

Customer service is helpful as willing to come down knocking the door to wake my kid up. However, the water heater is ABSOLUTELY LOUSY!! The tank is too small, only can cater for 1pax to shower and wash hair, while the room capacity i booked is for 4pax!!! Can u imagine the water heater temperature is 26°, while the weather is about 10°C?!!!! Also, I found there's the cockroach leg on the bedsheet near the pillow!!!

The staff was able to speak English well and very helpful too! The apartment looks just like an ordinary apartment in china. Each room doesn't have a thick blanket, but they have air conditioner that makes the room quite warm.

Good location but the place is not clean.

The room we had was fine, a bit dirty when we arrived but the staff was very efficient and kind. We could text at 2am and they will respond. Very responsive to our problems usually we had to ask them to clean the room every morning before going out. Aside from that, it was great and the location is good, very close to the bund and other places and there is also a metro station close by.

Location is great and very friendly service. The room we actually booked reeked of black mould and after contact on wechat we were transferred to a different room. It was cleaner, although not fully clean. The floors were dirty and there were used slippers in the bathroom. If it were cleaner I would stay again.

The apartment is located right in the七浦area which is Shanghai's wholesale fashion zone with many malls selling clothes, shoes and bags at low prices. Think Platinum Mall in BKK but even better! There are 2 metro lines within short walking distance and just a stop away from the famous Nanjing East Rd. The loft we stayed in for 4 nights was on level 25 and offered a great view of the Oriental Pearl Tower from the balcony. Lots of eateries downstairs and Luckin Coffee just across the road from the apartment made it super easy to get our morning coffee every day.