Shanghai Jinqiao Haichang Penguin Resort Hotel

We booked this hotel because it was new, had a very cute penguin theme, and was conveniently located near Haichang Ocean Park. The check in service was quick and smooth. The rooms are large and comfortable. The children’s gift in the room was a very nice surprise! Our children also loved the children’s playground in the hotel lobby and the penguins in the lobby. When our friends encountered a problem with an unruly, aggressive guest, the hotel manager went above and beyond to support us and help us solve the problem. He definitely deserves a lot of praise for his kindness and professional manner! He reviewed the CCTV carefully, communicated the findings to my friends, and supported them in resolving the problem. His customer service was top notch! While the weekend was busy and there were many other guests, all of whom had young kids, the service was excellent. The hotel offered a frequent free shuttle bus to Ocean Park. The breakfast buffet was excellent with lots of choice (go early to avoid waiting in lines). We went for breakfast at 8 AM and were quickly seated. Guests who arrived at 8:30 AM had to wait for a table. There are not many dinner options available nearby, and food delivery takes a while. It is also a bit difficult getting a taxi at the hotel, as the location is a bit remote. Overall though, we enjoyed our stay and it was a fun experience!

設施：好，面面俱到，一級棒👍 衞生：好，十分乾淨，一級棒👍 環境：好，整潔便利，一級棒👍 服務：好，和藹可親，一級棒👍 2大2小兩天無限次海昌海洋公園門票:周到，玩得很盡興 海昌海洋公園企鵝公仔:很可愛

設施：一張超大床+加一個海船風的小童上下鋪床，簡直把我們小盆友開心壞了。我們一大一小，前半夜小盆友自己睡上鋪，後半夜上了個廁所來睡大床，住兩大兩小都可以。 大堂有真的企鵝🐧，有個小小的小童樂園，小童樂園裡有個洞爬進去可以到裏面很近的延伸處看企鵝。 衞生：房間很新很乾凈，有兩大兩小浴袍，小童洗漱用品也都不錯。 環境：位置稍偏，不過很安靜，有班車也還挺方便的。點外賣差不多45分鐘起，對面有個便利店生意暴好，回來晚的很多去買泡麪關東煮吃的，去給娃買鮮牛奶都衹剩最後一瓶了。 服務：服務不錯，如果能提供靜音耳塞就更好了，畢竟親子酒店，有時候過道里會有小盆友跑來跑去有點吵。

可以説非常驚喜了，房間很大很乾凈，沒有一點味道，也沒有噪音。提前買的預售套票，性價比很高，早餐豐盛，小餛飩很不錯。樓下去海洋館的接送班車，到點就發車，10分鐘的路程，非常方便。唯一的缺點就是周邊吃的東西會比較少，對面有一個小超市，可以備一點零食。會推薦給盆友，希望能一直既往的保持質量。

Красивый необычный отель с пингвинами в холле отеля. Хорошие завтраки, чистые номера. Отличное решение для тех, кто приехал в этот район Шанхая

帶寶寶來玩，企鵝們很可愛，可以近距離看企鵝，寶寶很開心❤️ 兩日無限次海昌海洋公園入園性價比很高，基本可以玩到位🤙🏻🤙🏻🤙🏻 酒店整體乾淨，服務也很不錯，還會再來！