Crowne Plaza Shanghai Snow World

recently stayed at Crowne Plaza Shanghai Snow and had a wonderful experience. The room was extremely comfortable, spotlessly clean, and felt very new. I was especially impressed by the staff—they were always patient, friendly, and went out of their way to help solve any problems I had. The service was truly excellent and made my stay even more enjoyable. Highly recommended for anyone visiting Shanghai

It is next to the indoor ski, but it is quite far if wanna travel to city center

The hotel was nice! It was new and comfortable, providing a great experience for our trip.

Super wonderful resort with top class amenities and food

Overall is good , nice staff with english speaking and fast check in

It's a lovely Ski Resort, the snow world and water park are just next door. Very close to the airport but far away from rest of the main attractions. Staffs are friendly and helpful, need to give a special thanks to Jansen who helped with my check in, and prior to my check in he's been very helpful and attentive to all my questions and requests. Gary was another staff I like to give praise to. Then there's another lady but I didn't remember her name. Then there's a gentleman at the lobby, who's very professional, supportive and very patient with my broken Mandarin, who helped me ship out some of our belongings. Mr Dai (戴先生) We stayed for 3 nights, it was a one night stay and eventually we spent the whole weekend at the resort, so didn't get to see Shanghai much. My kid said the world park isn't cold but nothing much to do, mant rides and facilities are shut down (maybe bevause of winter time?) turned into 3 nights, Ski park ticket is 30%+ more expensive during the weekends. I had a terrifying experience at the help desk from the Ski park though, very unprofessional staff. Otherwise, rest are great. Love our room type, the bath tub is basically a mini spring, highly recommend to take a hot bath each night. Nice decor, clean and bright. Nice chilling lobby. Breakfast is wonderful, wide selections. Lunch set and a-la-carte menu are both ok. Dinner buffet sucks though, I will stay away from the dinner buffet if possible! Food are all dried up, crab legs is a joke, food presentation not appealing, not many options. The operations and management of the dining definitely need some work done. Only one dining place, lobby offers refreshment only. But overall, is a great hotel, friendly and supportive staffs, clean, and no smokes!!!!