Hotel Indigo Shanghai Harbour City

I have never written a review before but we had such an amazing stay at Hotel indigo i had to review it. The hotel itself was absolutely stunning, everything was so clean and luxurious. The location is perfect, right infront of dishui lake, you are able to watch the fireworks from the hotel balcony. The breakfast was delicious and had a diverse selection to choose from. Our first room was beautiful and had stunning views of the city but we we kindly upgraded to a lake veiw room which was even more beautiful. We were also offered complimentary breakfast. The staff at the hotel were helpful and super friendly even helping up to rent bikes throughout the day and night. I would like to specifically thank Claire one of the on duty managers who was so kind and very helpful with renting bikes, Angus who also rented us bikes and was so helpful with anything we needed and was always available for us to contact, his english was very good, this made communication very easy. And Carter who really went out of his way to help and make us feel welcomed. Overall we thoroughly enjoyed our stay and I would definitely stay here again. I highly recommend this hotel to anyone looking to stay in the area.

滴水湖度假的新選擇。規模很大，有兩幢樓，臨湖的樓視野更好。 房間大，挑高高，風格清朗。床品舒適，燈光設計合理。推薦陽台房。我們訂的豪華精品湖景陽台房，兩面玻璃，環湖視野極佳，要是陽台上能放把椅子就更好。獨立衣帽間很大。浴缸和沖淋在一起，也有一個小陽台。不過看得出一些裝飾細節略粗糙，比如脱膠，還有不太理解為何椅子有很多擦傷的痕跡。 星空頂泳池很大，水温恆温。 客人可以在大堂吧享用一杯飲料。歡迎水果也得在這裏自取。 B2停車場酒店客人專屬區域，電梯直達大堂，指引清晰。 早餐有面檔，蛋檔，不過可做的品類不多。肉食有羊排還是挺驚異的，但除此以外選擇不多，尤其葷食有點白人飯了。 剛開業，看得出高層很重視，管理人員一直在各個區域巡視，所有的工作人員都很熱情、努力，包括管家、餐廳、前台、門廳、客房樓層阿姨。 平時的價格很有性價比，節假日就得承受溢價了。

情侶週末臨港一遊 週五晚上6.30分到達酒店 入住時有三個辦理櫃枱 均被團隊佔據 散客也衹好在後麪慢慢等 且無人引導 ci時男性前台較為生硬 且沒有按照規定全部錄入住客的身份訊息（衹錄入了我的，我對象手機打開隨申辦送至他面前被他無視） 也真是無語 房間內強烈的香氛味並不能完全掩蓋甲醛味 房間門外晚上放置的雜物直至第二天退房時依舊無人清理 最後送給酒店管理層一句話 貴酒店前台人員需要加強培訓，紅線不能觸碰，再忙也要錄全入住人員訊息 不能因為繁忙而漠視ota渠道的客户，哪怕我是個買大使送的白金 那也是白金 應對話術過於幼稚 你們經理沒有培訓過你們嗎 我這個房型你確定最高衹有4樓？ ota上開這麼多房間 你當住客是**嗎 這麼好忽悠