Home Inn Neo (Shanghai Xujiahui Wanping South Road)

The hotel staff is super friendly and helpful.

Booked a room for my mom. She lived there for 10 days and enjoyed her stay, however I found the hotel overpriced. I went into the room to help mom with the suitcases and internet, after 10 minutes the guard was knocking the door, demanding me to leave as I didn’t check in. I explained him I will just help for some time and leave, he insisted anyway. I can understand the rules, however I also hope for understanding as I never experienced it in other hotels, obviously I am not staying for a night as I explained, just some time to help. That was not a good impression and I didn’t find the guard polite. 1. Location. Better find another hotel around Xujiahui, every day we had to walk upstairs to cross the road. My room was facing trash cans. KTV was loud one night. 2. Service. The room was on the second floor and there was no elevator, nobody offered to carry the suitcases. It seems the guards on this hotel are to scare off guests not to help them. Terrible. 3. Cleanliness. I asked the reception to clean the room again after check in, the window was dirty, found a hair on a bed and dust in general. Reception area is messy. 4. No toothbrushes or combs or anything. There is store beside the hotel though. Can’t say it was terrible, like I said the experience was rather positive, however for this price and for HomeInn (RuJia) it’s very disappointing.

Very clean hotel

Everything good the stuff a bit rude.

前台小姐姐服務態度非常好 入住這家酒店是一次愉悦的體驗。房間寬敞明亮，裝飾現代而舒適，床鋪柔軟，保證了一夜好眠。服務人員態度友好，響應迅速，無論是辦理入住還是詢問周邊景點，都給予了熱情的幫助。早餐種類豐富，新鮮美味，為新的一天注入活力。酒店地理位置優越，步行即可到達市中心的主要景點。總之，這是一次令人滿意的住宿，下次還會選擇這裏。

按照這個價格衞生應該不錯，但是住了一天，感覺一般，我睡的床單上有屑屑，不過打了電話，服務員及時更換，也算態度好。有點偏簡陋，沒有茶葉，還好有礦泉水。燒的水壺裡的水有點味道。但是有少量免費停車位，這個還不錯。