För att säkerställa att de betyg som visas är äkta räknar vi inte bara ut ett genomsnitt. Vi tar även recensionens trovärdighet och gästens vistelsedatum i beaktande för att fastställa det slutgiltiga betyget.
Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.7
Service4.7
Renlighet4.8
Filtrera efter:
Sortera efter:
Alla recensioner(1274)
Positiva recensioner(1244)
Recensioner med foton/video(525)
Utsökt frukost(139)
Elegant miljö(84)
Väl inredda(49)
Lyxigt(37)
Vänlig personal i receptionen(33)
Utmärkt pool(21)
Fantastisk utsikt över floden(18)
Fantastiskt afternoon tea(11)
Negativa recensioner(30)
Gästanvändare
Premium Bund View Rum
Bodde på okt. 2024
Affärsresenärer
6 recension
3.2/5
Publicerades 19 okt. 2024
Good service and nice location hotel in Shanghai.
Butler service level needs to update cos the response is slow. The facility is nice but the control panel is hidden and hard to find. Overall, the hotel is good. Btw, the dessert in room is very yummy.
Översätt
Svar från boendet: Dear guest, thank you for staying at Bvlgari Hotel Shanghai and taking the time to share your experience with us. We are sorry to know that we didn't entirely fulfill all your expectations. And please accept our sincerely apology for the unpleasant experience that you have encountered during your stay. Rest assured, your comments has been raised to high management for attention, we will reinforce the training to the staff to further increase our service quality. We look forward to welcoming you back and creating an experience that you will love and trust. General Manager, Matthias Terrettaz
Heats
Premium Bund View Rum
Bodde på aug. 2024
Affärsresenärer
32 recension
4.5/5
Utmärkt
Publicerades 2 sep. 2024
Outstanding Service from Mike at the Bvlgari Hotel Shanghai
During my recent stay at the Bvlgari Hotel Shanghai, I had the pleasure of interacting with Mike, a member of the hotel staff who made a lasting impression. From the moment I arrived, Mike’s professionalism and warm hospitality were evident. He ensured that every aspect of my stay was perfectly managed, contributing significantly to a truly memorable experience.
Mike was always available to assist with any requests, whether it was offering local insights, making arrangements for my itinerary, or simply checking in to make sure everything was going well. His friendly demeanor and dedication to guest satisfaction are a true reflection of the high standards at Bvlgari Hotel Shanghai.
I wholeheartedly recommend Mike to anyone visiting the hotel. His exceptional service truly enhances the luxury experience that Bvlgari is known for.
Thank you, Mike, for your outstanding service and for making my stay so enjoyable!
Översätt
Svar från boendet: Dear guest, thank you for staying at Bvlgari Hotel Shanghai and taking the time to share your experience with us. We are delighted to hear that your stay was enchanting and enjoyable. At Bvlgari Hotels & Resorts, we are committed to captivating our guests through inspired, passionate and elegant service, with a genuine focus on enriching and deepening the Bvlgari legend of excellence. We look forward to welcoming you back and creating an experience that you will love and trust. General Manager, Matthias Terrettaz
Gästanvändare
Deluxerum Bund View
Bodde på juli 2024
Ensamresenärer
5 recension
5.0/5
Enastående
Publicerades 16 juli 2024
Fancy hotel located in city center, nice breakfast and great city view
Översätt
Svar från boendet: Thank you for staying at Bvlgari Hotel Shanghai and taking the time to share your experience with us. We are delighted to hear that your stay was enchanting and enjoyable. At Bvlgari Hotels & Resorts, we are committed to captivating our guests through inspired, passionate and elegant service, with a genuine focus on enriching and deepening the Bvlgari legend of excellence. We look forward to welcoming you back and creating an experience that you will love and trust. General Manager, Matthias Terrettaz
Gästanvändare
Rum Superior med stadsutsikt
Bodde på mars 2024
Par
3 recension
5.0/5
Enastående
Publicerades 17 mars 2024
This is the best hotel ever I have experienced.
The concierge, Jack, was always kind and he took care of us.
Also, the weather was nice and warm, so we enjoyed some meals at the terrace seat of 47th floor.
I definitely recommend this hotel.
Översätt
Svar från boendet: 尊敬的賓客, 感謝您對寶格麗酒店及度假村的支持,很榮幸上海寶格麗酒店獲得您的厚愛。在寶格麗酒店及度假村,我們致力於通過賦予靈感、熱情洋溢和優雅別緻的服務吸引我們的賓客,真誠專注,豐富並加深寶格麗卓越的傳奇。我們將在此翹首以盼您的歸來,一如既往為您打造令您傾心、信任的體驗。祝好,戴萬傑 Matthias Terrettaz 總經理
MirEmad
Premiumrum med King Size-säng och stadsutsikt
Bodde på okt. 2024
Annat
11 recension
5.0/5
Enastående
Publicerades 3 nov. 2024
It is a very beautiful place
Översätt
Svar från boendet: Thank you for staying at Bvlgari Hotel Shanghai and taking the time to share your experience with us. We are delighted to hear that your stay was enchanting and enjoyable. At Bvlgari Hotels & Resorts, we are committed to captivating our guests through inspired, passionate and elegant service, with a genuine focus on enriching and deepening the Bvlgari legend of excellence. We look forward to welcoming you back and creating an experience that you will love and trust. General Manager, Matthias Terrettaz
Cadena
Rum Superior med stadsutsikt
Bodde på jan. 2024
Par
32 recension
5.0/5
Enastående
Publicerades 11 jan. 2024
Marvellous place to stay, specially for couples looking for unforgettable memories
Översätt
Svar från boendet: Thank you for staying at Bulgari Hotel Shanghai and taking the time to share your experience with us. We are delighted to hear that your stay was enchanting and enjoyable. At Bulgari Hotels & Resorts, we are committed to captivating our guests through inspired, passionate and elegant service, with a genuine focus on enriching and deepening the Bulgari legend of excellence. We look forward to welcoming you back and creating an experience that you will love and trust. General Manager, Matthias Terrettaz
JLau
Superior svit med stadsutsikt
Bodde på aug. 2023
Affärsresenärer
420 recension
5.0/5
Enastående
Publicerades 28 aug. 2023
Excellent service, good location and convenient,clean and comfortable
Översätt
Svar från boendet: Dear guest, thank you for taking the time to share your recent experience at Bulgari Hotel Shanghai! It brings me great joy to know you really enjoyed your time with our exceptional team. Comments like yours will always motivate us to continue striving and growing up. Trust I will pass on your comments to the team and we all look forward to welcoming you back again soon. Best Regards, Matthias Terrettaz, General Manager
Mohammad yadegarfard
Rum Superior med stadsutsikt
Bodde på feb. 2024
Par
13 recension
4.5/5
Utmärkt
Publicerades 24 feb. 2024
Bvlgari is super luxury hotel.
Översätt
Svar från boendet: Thank you for staying at Bulgari Hotel Shanghai and taking the time to share your experience with us. We are delighted to hear that your stay was enchanting and enjoyable. At Bulgari Hotels & Resorts, we are committed to captivating our guests through inspired, passionate and elegant service, with a genuine focus on enriching and deepening the Bulgari legend of excellence. We look forward to welcoming you back and creating an experience that you will love and trust. General Manager, Matthias Terrettaz
Alexandre Castel
Premiumrum med King Size-säng och stadsutsikt
Bodde på nov. 2022
Par
5 recension
4.5/5
Utmärkt
Publicerades 10 dec. 2022
Really nice place, ideal for a lovely staycation in Shanghai. The service is amazing, a special mention to Eva and Kevin who made our trip a fantastic journey. Small thing but the elevator is a bit long.
Översätt
Svar från boendet: Dear guest, it brings me great joy to know you really enjoyed your time with our exceptional team at The BVLGARI Hotel Shanghai! Trust I will pass on your comments to the team and we all look forward to welcoming you back again soon. Comments like yours will always motivate us to continue striving and growing up. Best, Matthias Terrettaz, General Manager
Gästanvändare
Premiumrum med King Size-säng och stadsutsikt
Bodde på mars 2024
Res med vänner
12 recension
5.0/5
Enastående
Publicerades 17 mars 2024
Jason is No. 1
Översätt
Svar från boendet: 尊敬的賓客, 感謝您對寶格麗酒店及度假村的支持,很榮幸上海寶格麗酒店獲得您的厚愛。在寶格麗酒店及度假村,我們致力於通過賦予靈感、熱情洋溢和優雅別緻的服務吸引我們的賓客,真誠專注,豐富並加深寶格麗卓越的傳奇。我們將在此翹首以盼您的歸來,一如既往為您打造令您傾心、信任的體驗。祝好,戴萬傑 Matthias Terrettaz 總經理
Steven
Superior Bund View Suite
Bodde på dec. 2021
Res med vänner
1 recension
5.0/5
Enastående
Publicerades 23 dec. 2021
Bvlgari
Unable to travel over the festive season, I decided to treat myself to a few days in a local hotel. What other choice was there, other than the Bvlgari?
Prior to my arrival I received a call from the hotel. They confirmed my arrival time, made dinner reservations for me, added me to WeChat and offered me any other help that I required.
Upon arrival I was greeted by Eva. She checked me in and immediately offered me a late check out time of 14:00. This was extended further on the final day to 16:00. Fantastic! More time to relax by the pool and in the sauna.
Having checked me in, Eva gave me a tour of the property. The Bvlgari is stunning!From the stylish restoration of the Chamber of Commerce building to the sleek, modern interior of the main building.
The Bvlgari is located in an excellent position by Suzhou Creek. It offers dazzling views of Lujiazui , the Huangpu River and the rear of The Bund. Perhaps one of the best views in the city.
Of course, the room was magnificent. Huge TV, super comfortable bed, walk-in wardrobe and a wide selection of drinks and snacks, most of which were complimentary. I especially thought the pillow mist was a nice touch.
In addition to the welcome snacks, Eva brought me a desert from their little cabin outside. A delicious Italian, vanilla donut- like desert. Good job I didn’t have lunch that day.
I dined at both the Italian and Chinese restaurants. Both of which offer amazing food.
The Italian presents simplistic fare with the emphasis on fresh ingredients. The vegetable broth and specialty bread is to die for.
The Chinese restaurant offers high quality Cantonese food and an alternative wine selection to that in the main building.
The sommelier suggested a great wine pairing for the meal and also provided a complimentary glass of champagne and a coffee liqueur before escorting back to the hotel.
Le Mer products are used in the spa! Yes, this is fantastic. My therapist, Daisy, had me in the state of being between consciousness and unconsciousness many times during the course of my treatment. Just what I was looking for.
The staff at the Bvlgari are excellent. Young, professional and obviously well trained, evident through their subject knowledge and warm hearted service.
All the staff consistently addressed me by name and ensured that my stay was perfect.
Whilst at the bar, one of the girls presumed I was asking for the bill, when actually I was asking for another drink. I left to visit the WC and returned to find a note apologizing for her misunderstanding of English accompanying a complimentary desert with my drink. That was amazing! Thank you, Elsker.
It’s often the small things that make a difference. Whilst walking to my room one of the room attendants was vacuuming the carpet. She abruptly stopped and waited for me to pass. Whilst at the pool, I headed towards the jacuzzi. Some of the staff appeared to be fixing or checking something, but they swiftly disappeared as I emerged.
Upon checkout, Eva was waiting for me with a gift bag containing chocolates. This was in addition to the luggage tags and toiletries that were gifted by the turn down service the previous night. Eva called me a car to take me home. Whilst I waited she filled my gift bag with sweets from the huge jars of confectionery in the lobby. As the doorman approached to let me know my car had arrived, he also presented a small gift of Bvlgari toiletry products.
What an amazing experience.! Truly remarkable.
I will definitely return and I’ll be adding locations in Paris, London, Bali and Milan to my list of places to visit.
Thank you to the entire Bvlgari team. From those excellent customer facing members of staff to those who are behind the scenes and make things run so well. You all do a fantastic job and I wish you all the greatest success on the future.
If you get a chance, visit the Bvlgari.
Översätt
6/8
Svar från boendet: Dear guest, thank you for taking the time to share your recent experience at The BVLGARI Hotel Shanghai! It brings me great joy to know you really enjoyed your time with our exceptional team. Comments like yours will always motivate us to continue striving and growing up. Trust I will pass on your comments to the team and we all look forward to welcoming you back again soon. Best Regards, Matthias Terrettaz, General Manager
Gästanvändare
Premium Bund View Rum
Bodde på jan. 2022
Affärsresenärer
3 recension
5.0/5
Enastående
Publicerades 16 jan. 2022
A very enjoyable stay at Bvlgari , especially thanks to 李乐妍 for her great services.
Översätt
Svar från boendet: Dear guest, thank you for taking the time to share your recent experience at The BVLGARI Hotel Shanghai! It brings me great joy to know you really enjoyed your time with our exceptional team. Comments like yours will always motivate us to continue striving and growing up. Trust I will pass on your comments to the team and we all look forward to welcoming you back again soon. Best Regards, Matthias Terrettaz, General Manager