Primus Hotel Shanghai Sanjiagang

“The hotel was extremely dirty in every aspect. Breakfast had very limited options, with cold, tasteless food. The dining area was unhygienic, and the swimming pool was filthy and unpleasant. Service was poor, communication in English was difficult, and the reception staff had bad attitudes. The bedding in the room was very damp and wet—extremely uncomfortable. I only stayed two nights and barely got through it. The place was almost empty and eerily quiet. I wouldn’t recommend it to anyone—please choose another hotel.

Stayed there for two nights. Clean hotel, nice room. Taxi driver had trouble to find a entrance to the hotel, so maybe they should put signs to navigate. Very close to the airport, super solution to come here, overnight and go to the airport for an early morning flight. Huge hotel, many hotels in the same resort. Children's playground is big, spacious, but it needs to be cleaned sometimes. It's extra charge. Breakfast is good. We'll come back for sure.

It's just the worst hotel I've ever visited. The staff does not speak English at all, although according to GB/T 14308-2010(Classification and Evaluation of Tourist Hotels by Star Rating, STAFF IN 5-star HOTELS are required to speak English! In addition, according to the same standard, the hotel must have a spa and other services! But there was nothing! In general, the hotel seems to be dead, nothing works in it!According to the Trip service, the hotel was supposed to offer drinks and snacks for free! There was nothing or just for the money!!! The hotel is a fraud in the hospitality industry! He deceives people, takes some kind of obscure deposit, and then returns it with difficulty. The hotel itself is tired, dirty, and untidy. It's very empty and there's nothing in it! It's just awful! Even if they make excuses in response now, saying that you didn't see anything yourself, don't believe it! They cheat in everything! This is not a 5-star hotel, and one star is not enough.