Vienna Hotel (Shanghai Sijing Metro Station) recensioner

Great place with a blend of Chinese and international quality, loved being around the amazing people who upgraded my room and provided me with amazing service, thank you for your care and time

Was a comfortable stay I really liked the room . The room was clean and the hallways were clean and smelled good , did not have that smoke stench that is in most hotels . The elevator doesn’t get to the 6th floor so you have to carry your luggage one floor up but otherwise good stay . The hotel is at an intersection so it might get a little loud but otherwise was a great stay and I would come back again

The hotel located about 700meters from Sining Metro Station. It is at a junction, so calling didi from there is also not convenient. The experience was quite unpleasant for me. Here’s why: 1. I ordered non-smoking room. I read the plague on the table saying non-smoking, but the whole room including the bed and sheets reeking with strong smoke smell. The entire hallway smells like smoke. 2. The room wasn’t very clean. Walking on a carpet that feels so dusty and unclean. Plus, I found some peels of eggshells that God knows how long it have been there! The room service did not clean it throughout my stay either. I discovered it at the beginning of my stay and it still there after my checkouts. 3. They said the bed is 2.4M wide, but really its just conjoined bed so you feel the joint gap when you sleep through it. 4. The room is not properly insulated that I hear the road noise clearly from my room. Also half of the window got blocked by some sort of store sign. 5. Amenities were minimum. They gave you toothbrush, two sets for 6days of my stays. They provide very thin one time use sandals. Towels and body soap is standard. 6. Only one receptionist speak broken English. Upon check in I gotta wait for 40 minutes because the room is not ready. My booking said can check in at 1pm, I arrived 1:45 and got the room almost 2:30. Other than that, the area is nice. You can visit sijing park by 25 minutes walking. The residential area nearby is just pretty. If you love canals and artificial river, you would enjoy walking around as I did. You are also in close proximity with business square in sijing that have kiosk selling food until midnight. If you decided to get a delivery instead, the hotel have a robot that will send food directly to your room.

It’s very convenient and just waking distance to the subway. Very nice area with lots of restaurants around

Good ന്

Stayed here at almost each my visit of Shanghai

The hotel is good location and service is very good room is clean

衞生條件良好 ：酒店整體衞生保持得很乾凈。畢竟是5/6年老店了，房間保持的還很不錯呢。早餐配備齊全 ：儘管早餐比較簡單，但各類食物基本都有配備，能夠滿足基本需求。有地下停車場和地面停車場 面積都不是很大，如果來得較晚，可能會面臨沒有停車位的情況。

入住維也納酒店，真的讓我和家人都覺得特別滿意，尤其是前台的服務，辦理入住手續時，前台的工作人員熱情周到，態度和藹可親，耐心地為我們解答各種疑問，讓我們感受到了暖意。更讓人驚喜的是，他們主動為我們的房間多加送了好幾瓶飲用水，還貼心地為我們加送了早餐，讓我們的旅途生活變得更加便利舒適。而且在預訂客房時，幫我們節省了不少費用，處處都為顧客着想，細節之處彰顯了酒店的高品質服務理念。酒店的環境乾淨整潔，房間內的設施齊全且完好，靜音效果良好，為我們提供了一個安靜舒適的休息空間。

酒店位置優越，酒店前台服務態度還可以，但是酒店硬件實在有點跟不上，第一個房間沒有電視機，聯繫前台然後再更換了個房間，第二個房間有一個枕頭是發黴的😰。然後中央空調的控制板麪一直有滴答聲。下次應該也不會考慮入住這家了。

衞生不好，水壺裡有頭髮，然後告知前台，也沒有什麼行動，比如換個水壺或者叫人來清洗的，然後凌晨十二點多的時候房間裏一直能聽到空調外機的聲音，打電話給前台，十多分鐘沒有上來處理，打第二個電話的時候，才上來一個美女姐姐給我們換房間，換的房間也是能聽到空調外機聲音，又帶着看了另外一個房間，靠馬路的，沒有空調外機聲音，但是有車聲，還能接受吧，結果一翻被子，床單都是破的，還有毛髮，然後第二天早上，九點多吧應該是，不知道是裝修還是酒店裡吸塵器的聲音，直接給我吵醒，加上馬路的聲音，這隔音是真的實在差，再加上辦入住的時候，説給我升個有外窗的房間，還沒入住就叫我退房給好評，可是我的升房權益和2點退權益，本來就是我攜程訂上面有的權益，而且升沒升，誰知道呢

1、對於我最在意的衞生和安全問題，這個房間是達標的。進房後檢查床上及衞生間均未發現衞生異常；關燈檢查是否有非法攝錄裝置、鏡子均未發現異常。 2、客房服務基本滿足客人需求，因會議需要凳子也能及時提供。 3、離店後發現遺留物件，酒店迅速寄出快遞，急客人所急。 4、花灑水量較大，洗浴很舒服。 5、酒店使用有些年月了，房內傢俱款式相對落後。豪華大床房未能提供如網站圖片顯示的全部傢俱，如缺沙發茶几。

一如既往地好評，乾淨，床舒服，性價比高，尤其表揚這次前台李女士幫忙免費升級房間，必須好評！早餐15一人，挺划算的

前台李女士服務很熱情周到，房間乾淨衞生，好評，還回來住