Holiday Inn Shanghai Pudong

I was totally exhausted by flight. I arrived to hotel around 12 and staff just checked me in without any extra fee. Also I forgot my card in ATM on the hotel and staff called to the bank and operatively gave it back to me. Also I ordered food to the room. Food was very delicious and staff let me pay when I will receive my card back. Room was clean and wide. It has all necessary things and even more. I highly recommend this hotel - good and kind peoples work here. Also they are true professionals.

Excellent location Lots of shopping Lots of sightseeing Lots of tourists Lots of cultural artefacts and exhibitions Great hotel Smooth check in and check out Gym was great, pool was too packed to make a day of it. Thorougly enjoyed the stay

Service is friendly but your expect to sweat inside a hotel room. Since complaints does not work in this hotel while I having a toddler and significant baby foods / groceries that reframed me to change hotel as no better option for me while on a working trip 8d/7n, I am still at 30th floor while writing this review. 3rd room changed and finally has a room that with approximately 1cm that allow external airflow, I believed the inconsiderate and definitely sucks management controlled the air condition that lobby or walk way of hotel is cooler than the room that I observed preset 27.5/28c in day time and 26.5c during night. It is my first time with holiday inn and it would be forever last. Imagine that we do not have a good hours of night sleep due to heat and sweat even though without blanket. I would rate the worst hotel ever anyone would like to experience it. More over, I overheard and chat with one of customer that having same compliant. A spoiled service would tarnish the industry image and the country tourism. Since OCT 2024-APR 2025, visited 3 times to pudong Shanghai and worst decision made when tag along my young daughter in this hotel after experienced decent services from the other two hotel. Select the hotel due to nearby to a mall that my child can spend time while I am away to work. Sadly a devastating decision, forever BAN holiday inn in my list.

Great hotel, clean and close to few metro stations.

Great place. The staff is nice and helpful. Great amenities. And as always, you know what you're getting when you stay at Holiday Inn.

Very easy and fast to book. Very clean. Only appr. 15min walk from the subway. Next time again.