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Verifierade recensioner
Läge och interiör9.3
Bekvämligheter9.1
Service9.4
Renlighet9.4
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Alla recensioner(1992)
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Utsökt frukost(171)
Lätt att ta sig runt(96)
Vänlig personal i receptionen(85)
Utmärkt för affärsresor(84)
Har bott här flera gånger(23)
Utsökt buffé(13)
Nära flygplats(13)
Negativa recensioner(57)
egagung
Deluxerum
Bodde på maj 2024
Affärsresenärer
29 recension
10.0/10
Enastående
Publicerades 29 juni 2024
Nyamn
Svar från boendet: 您好,感謝您對酒店的點評!您的寶貴意見對我們非常重要,很高興獲悉您對酒店的認可,期待您的再次光臨,祝旅途愉快!上海虹橋美爵酒店
Jean-Pierre
Superior-rum i kingsize
Bodde på dec. 2024
Par
10 recension
10.0/10
Enastående
Publicerades 13 jan. 2025
It was such an amazing stay at this hotel. We would come again. View was great from our room.
Översätt
Svar från boendet: Dear Guest, Your valuable feedback is very important to us. We provide a clean and an exceptional experience for all of our guests.. The beautiful scenery in front of the window lights your feeling of happiness in life. We look forward to your visit again and wish you a pleasant journey! Grand Mercure Shanghai Hongqiao
Funky AP
Superior-rum i kingsize
Bodde på nov. 2024
Ensamresenärer
15 recension
9.5/10
Otroligt
Publicerades 1 jan. 2025
The hotel is really great. The staff is always helpful and of course it's an Accor brand style. I got an upgrade room due to my Ctrip membership rewards, and very spacious room with washing machine and a small kitchen facility. It was like a mini studio room. The place is quite convenient and very quiet. I had a pleasant stay. The breakfast had multiple options, but would request to write down what all was included in the dish or atleast put a sign of vegetarian or non Vegetarian. Overall great hotel room, but it's time to refurbish. I can see quiet oldish and carpet being faded. Thanks Accor, you never disappoint me.
Översätt
Svar från boendet: Dear Guest, Thank you very much for your sharing the experience at our hotel. We strive to provide an exceptional experience for all of our guests. Your comments regarding food sign have been shared with our team for the improvement. Thanks for choosing us again during you visiting Shanghai! Warm regards, Grand Mercure Shanghai Hongqiao
Brian_bulaiendalushoujihao
Superior-tvåbäddsrum
Bodde på feb. 2025
Affärsresenärer
10 recension
10.0/10
Enastående
Publicerades 28 mars 2025
Location is really good. Service ,food, room all good. You could find lot of restaurants around the street. Recommend it!
Översätt
Svar från boendet: Dear Guest, Thank you very much for your sharing the experience at our hotel. We strive to provide an exceptional experience for all of our guests. Thanks for choosing us again during you visiting Shanghai! Warm regards, Grand Mercure Shanghai Hongqiao
Sam Yue
Superior-rum i kingsize
Bodde på dec. 2024
Ensamresenärer
1 recension
8.0/10
Mycket bra
Publicerades 15 jan. 2025
- Stayed for 5 nights
- 1st room assigned to me, there were slight aircon noise. Asked for a change of room, accede to my request immediately
- Suggest to change shower curtain, getting old and slightly stained
- King Size bed is comfy
- Flight was delayed, asked for late check out, request was accede.
Overall, will rate 4/5 based on Price, Cleaniness, Service and Location.
Will consider coming back to the hotel if going back to Shanghai
Översätt
Svar från boendet: Dear Guest, Thank you very much for your sharing the experience at our hotel. We strive to provide an exceptional experience for all of our guests. The shower curtain problem will be considered seriously. Thanks for choosing us again during you visiting Shanghai! Warm regards, Grand Mercure Shanghai Hongqiao
Izefyre
Superior-tvåbäddsrum
Bodde på nov. 2024
Familj
2 recension
8.5/10
Mycket bra
Publicerades 12 jan. 2025
Old hotel and facilities. Free breakfast which is always a plus. Close to hongquiao airport but the metro’s quite a walk. Staff are very friendly. Overall, good experience.
Översätt
Svar från boendet: Dear Guest, Thank you very much for your sharing the experience at our hotel. We strive to provide an exceptional experience for all of our guests. Thanks for choosing us again during you visiting Shanghai! Warm regards, Grand Mercure Shanghai Hongqiao
Gästanvändare
Superior-tvåbäddsrum
Bodde på nov. 2024
Par
51 recension
7.5/10
Publicerades 5 feb. 2025
The location is close to shopping and great restaurants. The rooms are old and needs to be renovated. Very outdated.
Översätt
Svar från boendet: Dear Guest, Thank you very much for your sharing the experience at our hotel. We strive to provide an exceptional experience for all of our guests. We are also willing to hear your opinions and strengthen the maintenance of facilities and equipment. Thanks for choosing us again during you visiting Shanghai! Warm regards, Grand Mercure Shanghai Hongqiao
Gästanvändare
Superior-rum i kingsize
Bodde på okt. 2024
Affärsresenärer
1 recension
7.0/10
Publicerades 5 dec. 2024
Breakfast choices are limited, and most foods are removed half an hour before closing. The working style of the staff there reminded me of the year ninety in China
Översätt
Svar från boendet: Dear Guest, Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Hongqiao. We feel sorry that your experience did not meet your expectations; please allow us to express the sincerest apologies.At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Meanwhile, the buffet breakfast is not be refilled after 9am in weekdays (9:30 on weekends) according to Accor standards.Grand Mercure Shanghai Hongqiao
Gästanvändare
Superior-rum i kingsize
Bodde på okt. 2024
Affärsresenärer
29 recension
5.0/10
Publicerades 16 jan. 2025
No window, bad smell, old room, tight space, decent location.
But, it is Shanghai, so cannot expect too much from hotels anyways.
Översätt
Svar från boendet: Dear Guest, Thank you very much for your sharing the experience. We feel sorry that your experience did not meet your expectations. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us and more improvement will be made. Warm regards, Grand Mercure Shanghai Hongqiao
AGL鄭永年GARY
Superior-rum i kingsize
Bodde på feb. 2025
Affärsresenärer
14 recension
10.0/10
Enastående
Publicerades 11 mars 2025
Nice location, Nice people, Nice hotel, must be come back for sure
Översätt
Svar från boendet: Dear Guest, Thank you very much for your sharing the experience at our hotel. We strive to provide an exceptional experience for all of our guests. Thanks for choosing us again during you visiting Shanghai! Warm regards, Grand Mercure Shanghai Hongqiao
Gästanvändare
Superior-tvåbäddsrum
Bodde på mars 2024
Familj
17 recension
8.5/10
Mycket bra
Publicerades 6 maj 2024
We really enjoyed our stay, the room was very comfy and we loved having a bathtub and a balcony in the room.
The location is a bit far from the subway, but it's in a beautiful neighborhood full of trees and there are tons of bikes around.
Overall,a really a nice stay!
Översätt
Svar från boendet: Dear guest, Thank you so much for taking the time to write a review about your stay with us at Grand Mercure Shanghai Hongqiao. We are thrilled to hear that you loved having a bathtub and a balcony. At Grand Mercure Shanghai Hongqiao, we strive to provide an exceptional experience for all of our guests. We hope that you will choose us again the next time you visit Shanghai! Warm regards, Grand Mercure Shanghai Hongqiao
Khushbu
Superior-tvåbäddsrum
Bodde på juli 2024
Affärsresenärer
33 recension
8.5/10
Mycket bra
Publicerades 30 aug. 2024
Good location but the staff not clean the room properly
Översätt
Svar från boendet: Dear guest, thank you very much for support and sharing your stay experience with us. The problems you mentioned we will take them seriously and try to improve them. Look forward to serving you again in the near future. Warm regards, Grand Mercure Shanghai Hongqiao
Namuun Altangerel
Superior-tvåbäddsrum
Bodde på sep. 2024
Familj
7 recension
10.0/10
Enastående
Publicerades 11 okt. 2024
It was nice , service was good, staffs are nice
Översätt
Svar från boendet: Dear Guest, Thank you very much for your sharing the experience at our hotel. We strive to provide an exceptional experience for all of our guests. Thanks for choosing us again during you visiting Shanghai! Warm regards, Grand Mercure Shanghai Hongqiao
Djabrail
Superior-rum i kingsize
Bodde på feb. 2025
Ensamresenärer
1 recension
10.0/10
Enastående
Publicerades 10 mars 2025
Very pleasant experience!
Översätt
Svar från boendet: Dear Guest, Thank you very much for your sharing the experience at our hotel. We strive to provide an exceptional experience for all of our guests. Thanks for choosing us again during you visiting Shanghai! Warm regards, Grand Mercure Shanghai Hongqiao
Youngchul
Deluxerum
Bodde på nov. 2024
Affärsresenärer
5 recension
8.5/10
Mycket bra
Publicerades 5 dec. 2024
spacious room. clean facilities.
Översätt
Svar från boendet: Dear Guest, Thank you very much for your sharing the experience at our hotel. We strive to provide an exceptional experience for all of our guests. Thanks for choosing us again during you visiting Shanghai! Warm regards, Grand Mercure Shanghai Hongqiao