Park Hyatt Shanghai

I recently stayed at the Grand Hyatt in the World Financial Tower in Shanghai for one night, from May 3rd to May 4th. I booked a Bund View room, and while the view was spectacular, the overall experience left something to be desired. The room was spacious but sparsely decorated, with a small TV and a somewhat awkward bathroom layout. The bed was comfortable, but the pillows went flat quickly. Check-in was quick and the staff was friendly, though my request for a higher floor wasn’t accommodated. The check-out process was smooth. However, I was disappointed by the need to pay a deposit despite being a platinum member, and by the lack of complimentary minibar items, which I’ve come to expect in similar hotels. I didn’t get to use the pool, but it looked nice with a great view. Unfortunately, the hotel’s dress code policy meant I couldn’t dine at their restaurants since I wore shorts on a hot day, which felt inconvenient. This led me to dine at the Jin Mao Tower next door, which offered a lovely buffet. Overall, while the view was stunning and the bed comfortable, the room felt overpriced for what it offered. I’d recommend considering the neighboring Jin Mao Tower for a better value and experience.

The hotel is in a very good location in the center of shanghai. We were quite excited to sleep in one of shanghai's most famous Towers. The room was very clean, the interior was a little run down (squeaking doors, big scratches on the floor, damaged silicon of bathtub), but everything worked fine. The view was obviously breathtaking! Unfortunately I was a bit disappointed by the english level of the reception staff. I would have expected differently at a hotel of this status.

I had a great stay at Park Hyatt Shanghai. As expected, the view from the room was amazing. While the in-room technology and amenities aren’t the most up-to-date, the space was nonetheless very comfortable and well-appointed. I would have appreciated a more complete late-night room service menu, as well as the ability to order directly via WeChat (as is possible at Park Hyatt Guangzhou). I really liked the bathroom layout, especially the high-pressure rainfall shower. The staff at every level, including the concierge were outstanding: warm, attentive, and genuinely enthusiastic. The bar and restaurant on the 91st floor was another highlight, a great service and one of the best if not the best view of the city.