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Verifierade recensioner
Läge och interiör9.4
Bekvämligheter9.2
Service9.2
Renlighet9.4
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Gästanvändare
Deluxe-dubbelrum
Bodde på mars 2025
Par
2 recension
9.5/10
Otroligt
Publicerades 28 apr. 2025
The place was great, spotless, clean and classy. We had breakfast with our reservation, the buffet was including a lot of options. They put a small cake in our room since it is our anniversary.
Översätt
Gästanvändare
Klassiskt Stadsutsikt Tvåbäddsrum
Bodde på mars 2025
Familj
11 recension
8.0/10
Mycket bra
Publicerades 13 apr. 2025
Nice stay overall.
Breakfast quality is lower than the last time we stayed.Outside area was closed randomly on Saturday night. Lots of security around.
One of the highlights of my trip to Shanghai was the staying at the Intercontinental Hotel in Jingan. Very impressed w the interior decoration, a harmonious fusion of Western and Eastern cultures, invoking a sense of nostalgia of the old Shanghai.
All services in the hotel, from the rooms to the lobby, are very professional with attentions to details. We particularly appreciated the staff members at the Registration desk, especially Jasmine and Bobo whose hospitalities were superb, making us feel instantly at home.
The food here set a high bar for luxurious dining, surpassing many other five-star hotels. We were lucky to sign up to the complimentary High Tea which offered a colorful selection of pastries and delicious finger food. The legendary breakfast buffet has never disappointed us, including a wide variety of Western and Chinese food, such as traditional Shanghai snacks, wantons and noodles. We had such a great time in this hotel and are looking forward to coming back to it in the near future!
Översätt
Svar från boendet: 尊敬的賓客,很高興我們的服務為您留下了美好的回憶。您對酒店的肯定也是對所有員工的最好鼓勵。未來我們會一如既往地用最真摯的心去服務好每位客人,十分期待在我們前進的道路上一直能有您的陪伴和支持,期待您的再次光臨!祝您新春愉快!
Svar från boendet: 尊敬的賓客,很高興我們的服務為您留下了美好的回憶。您對酒店的肯定也是對所有員工的最好鼓勵。未來我們會一如既往地用最真摯的心去服務好每位客人,十分期待在我們前進的道路上一直能有您的陪伴和支持,期待您的再次光臨!祝您生活愉快!
SUPERKY
Deluxe-dubbelrum
Bodde på dec. 2024
Ensamresenärer
4 recension
10.0/10
Enastående
Publicerades 6 jan. 2025
Got upgraded to upper floor, and extended to late checkout!
The staffs were so aware to offer help to every single of customers!
Översätt
Svar från boendet: Dear Guest,Thank you for the thorough and enthusiastic review of your stay with us. We are both humbled and proud to have served you to your expectations. Rest assures I will share your kind reviews with the team, they will be encouraged to know that they have made your day. We look forward to seeing you again, in the very near future. Yours sincerely
Anonym användare
Deluxe-dubbelrum
Bodde på apr. 2025
Affärsresenärer
12 recension
10.0/10
Enastående
Publicerades 13 maj 2025
Awesome stay. Chris Lee is the best , he took care of my stay and made my stay wonderful. Gracias
Översätt
Brams
Deluxe-dubbelrum
Bodde på mars 2025
Affärsresenärer
52 recension
9.0/10
Utmärkt
Publicerades 5 apr. 2025
Great experience as usual. Intercontinental hotels never disappoint. Keep it up with the good work guys
Översätt
Svar från boendet: 尊敬的賓客,感謝您下榻上海靜安洲際酒店, 並感謝您花費寶貴的時間與我們分享您的入住體驗,您的肯定是對我們工作最大的鼓勵,期待您再次光臨!
Gästanvändare
Deluxe-dubbelrum
Bodde på sep. 2024
Par
1 recension
7.0/10
Publicerades 6 okt. 2024
Positives:
The facilities are good. For example, the swimming pool, sauna and gym were very enjoyable.
Negatives:
The breakfast was very poor with limited choice, low quality food and a small dining area in relation to how many people there were.
The check-out experience was also poor as it took 25 minutes due to their being only one member of staff. Moreover, as my girlfriend was waiting for me in a seating area, she was asked to move by hotel staff as she was told, that this was in fact a restaurant. However other guests were sitting in same area (waiting to check-out) and they were not asked to move. We felt that this was a strange way to treat guests at the hotel.
Översätt
Fenny 黄
Deluxe-dubbelrum
Bodde på okt. 2024
Familj
2 recension
8.5/10
Mycket bra
Publicerades 21 nov. 2024
The service is good. I like the hotel. This is a nice hotel.
Översätt
Svar från boendet: Dear Guest,Thank you for choosing InterContinetnal Shanghai Jingan. We are pleased to know that you enjoyed everything at our hotel . Your encouraging feedback prompts us to continue providing excellent service to our guests. We do look forward to your return in the near future.
oumaimaa
Klassiska tvåbäddsrum
Bodde på jan. 2025
Familj
2 recension
9.5/10
Otroligt
Publicerades 8 apr. 2025
The overall stay was good. The room was spacious and clean the breakfast was diverse between Chinese and western. It was a bit crowded during the time we visited , so I didn't feel I got the service I paid for. The taxi booking and driver assistance was a nuisance. Maybe because everyone was trying to get a taxi. But the overall séjour was Okey
Översätt
CheungWinnie
Deluxe-dubbelrum
Bodde på nov. 2024
Affärsresenärer
5 recension
5.0/10
Publicerades 7 jan. 2025
Bathrobe cleaniness
Översätt
Svar från boendet: Dear Guest,It was with great pleasure that I received your kind comments, for which I would like to thank you. I understand we did not meet all your expectations on your recent visit with regards to the bathrobe cleaniness problem. We have taken this on board but please rest assured that this is definitely not indicative of our usual standards and the head of department is fully aware of this to ensure it does not reoccur. Once again thank you for the constructive feedback and we do hope to be able to welcome you back to restore your faith in us at InterContinental Shanghai Jing'An Hotel. Yours sincerely
Manuelvv
Klassiska tvåbäddsrum
Bodde på juni 2024
Familj
21 recension
9.0/10
Utmärkt
Publicerades 19 juli 2024
The location of the hotel is great. Almost opposite of the train station. Furthermore it is very nearby the Jade Buddha Temple and the new thousand trees shopping mall. The rooms are big and with a great shower. One downside was the smell coming from the shower, but this is a minor thing. The facilities of the hotel are top. Having a 25 meters swimming pool, a sauna, steam room, hot-tub and a great gym. I really recommend booking this hotel.
Översätt
Svar från boendet: Dear Guest,Thank you for choosing InterContinetnal Shanghai Jingan. We are pleased to know that you enjoyed everything at our hotel . Your encouraging feedback prompts us to continue providing excellent service to our guests. We do look forward to your return in the near future.Yours sincerely, General Manager, Stephen AntramHotel Management Team
Gerrard D Evans
Deluxe-dubbelrum
Bodde på nov. 2024
Par
85 recension
9.5/10
Otroligt
Publicerades 1 jan. 2025
This is a really good hotel but will admit there needs to be some minor upgrades to the rooms if people are paying much to stay for the night.
Översätt
Svar från boendet: Dear Guest,Thank you for the thorough and enthusiastic review of your stay with us. We are both humbled and proud to have served you to your expectations. Rest assures I will share your kind reviews with the team, they will be encouraged to know that they have made your day. We look forward to seeing you again, in the very near future. Yours sincerely
Gästanvändare
Deluxe-dubbelrum
Bodde på maj 2024
Affärsresenärer
17 recension
10.0/10
Enastående
Publicerades 4 juni 2024
I had a fantastic time at this hotel, and Jane truly made the difference. Her professionalism and friendly demeanor were remarkable, ensuring a smooth and enjoyable stay from start to finish. She went above and beyond to cater to our needs, making us feel welcomed and valued. It's rare to find such a dedicated staff member who genuinely enhances the guest experience.
Översätt
Svar från boendet: Dear Guest,Thank you for choosing InterContinetnal Shanghai Jingan. We are pleased to know that you enjoyed everything at our hotel . Your encouraging feedback prompts us to continue providing excellent service to our guests. We do look forward to your return in the near future.Yours sincerely, General Manager, Stephen AntramHotel Management Team