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Verifierade recensioner
Läge och interiör9.4
Bekvämligheter9.1
Service9.4
Renlighet9.4
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Gästanvändare
Superior-rum
Bodde på jan. 2025
Par
4 recension
10.0/10
Enastående
Publicerades 15 feb. 2025
I spent valebtines day here with my wife and it was jist what we wanted. Wonderful bar, comfortable room with a really cool view. It's in a super cool neighborhood with great western and Asian restaurants, bars, nearby. It was a perfect valentines day for me and my wife.
Översätt
Svar från boendet: Dear Guest, It sounds like you had an absolutely perfect Valentine's Day with your wife! A cozy room with a stunning view, a fantastic bar, and being in such a lively neighborhood with amazing dining options—what a dreamy way to celebrate your love. Moments like these are truly unforgettable. Wishing you both many more beautiful memories together! 🥂❤ Your Sincerely,Sean HanGeneral Manager
Rolex劳力士
Superior-rum
Bodde på feb. 2025
Res med vänner
13 recension
10.0/10
Enastående
Publicerades 26 mars 2025
Awesome hotel. I will definitely come back and recommend it to my friends
Översätt
Svar från boendet: Dear Guest,Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay with us and truly appreciate your recommendation. It was our pleasure to host you, and we can’t wait to welcomeyou back for another fantastic experience in the future!Your Sincerely,Sean HanGeneral Manager
Ailin
Superior-rum
Bodde på apr. 2025
Ensamresenärer
4 recension
10.0/10
Enastående
Publicerades 6 maj 2025
Excellent service, amenities and location -don't even need to leave the neighbourhood for interesting shops, good bakeries, coffee and food. Room was very clean, with well-maintained furnishings, proper study desk and chair and power socket at bedside. Gym was well equipped, just slightly smaller than other 5star hotels.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your kind review of your recent stay with us. We’re absolutely delighted to hear that you enjoyed our service, amenities, and prime location—especially the convenience of nearby shops, bakeries, and dining options. It’s wonderful to know you found your room clean, comfortable, and well-equipped for both work and relaxation.We truly appreciate your note about our gym facilities as well; while compact, we strive to maintain high-quality equipment, and we’re glad it met your needs.Your feedback motivates us to continue delivering exceptional experiences. We’d be honored to welcome you back whenever your travels bring you this way again!Your Sincerely,Sean HanGeneral Manager
Gästanvändare
Superior-rum
Bodde på mars 2025
Par
4 recension
7.5/10
Publicerades 22 apr. 2025
Service in general is very good, staff are helpful and courteous which makes my stay very enjoyable. I like the location being a bit local and convenient to walk to the soothing, pretty, arty and cultural districts full of cafes, boutiques and line of trees which is even better than the hassling busy city center. Travelling to different sight seeing points by taxi or on foot very easy.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your kind words about your recent stay with us. We’re absolutely delighted to hear that you enjoyed our service and found our team to be helpful and courteous—it’s our goal to ensure every guest feels welcomed and well cared for.We’re also thrilled that you appreciated our location! Being nestled in a quieter, more artistic district while stilloffering easy access to cultural spots, cafes, and boutiques is something we take great pride in. It’s wonderful to know you found it more relaxing than the bustling city center and convenient for exploring on foot or by taxi.We’d be honored to welcome you back whenever your travels bring you this way again!Your Sincerely,Sean HanGeneral Manager
Anonym användare
Superior-rum
Bodde på apr. 2025
Res med vänner
2 recension
9.5/10
Otroligt
Publicerades 5 maj 2025
Very pretty hotel and lobby. Good amenities and service. Location is 10 mins away from metro.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your wonderful feedback! We’re delighted to hear that you enjoyed our hotel’s ambiance, amenities, and service. It’s our goal to provide a memorable experience for every guest, and your kind words truly motivate us to keep up the good work.While our location is indeed a short 10-minute walk from the metro, we’re glad it was convenient for your travels. Should your travels bring you back to the area, we’d be honored to welcome you again!Your Sincerely,Sean HanGeneral Manager
Gästanvändare
Superior-rum
Bodde på mars 2025
Par
4 recension
8.0/10
Mycket bra
Publicerades 20 apr. 2025
Overall, very good. We paid a premium compared to other local hotels based on a larger room, as well as past experiences in other cities. Given the price, it was good. Not outstanding value for money though.
Cleanliness and service responsive was very good. Facilities were the only item rated lower. This was due to the elevator not working, fortunately while we were only waiting in the lobby, and the massage chair in the room not turning on. Admittedly, we didn’t ask about it and we weren’t expecting it in the room either. We just used it as an arm chair.
Location is fine if you’re taking taxis/Didi. About a 10min walk to the subway otherwise.
Översätt
Svar från boendet: Dear guest, Thank you for sharing your detailed feedback about your recent stay with us. We’re pleased to hear you enjoyed the spacious room, cleanliness, and attentive service during your visit. Regarding the elevator issues, we sincerely apologize for the inconvenience caused. Massage chair with a small fee is applied for usage, which helps ensure regular maintenance and upgrades. Your observations are invaluable, and we’ve already shared these details with our maintenance team to ensure smoother operations moving forward. We appreciate your understanding about the location and are glad you found it convenient for taxi access. Should your travels bring you back, we’d be delighted to welcome you again and provide an even more seamless experience. Warm regards, Sean Han General Manager
BJayjo
Klubbrum - Queen Size-säng
Bodde på feb. 2025
Ensamresenärer
21 recension
9.0/10
Utmärkt
Publicerades 27 mars 2025
I typically enjoy my stay at Crowne Plaza, however this time it was a bit uncomfortable because of the central heating. The room was very hot, I woke up in sweats! I was not able to use the cooling system. They did bring up a fan for me, so that helped a little better.
Hotel staff was friendly and welcoming as always. Good spot with surrounding restaurants. Beds are comfortable. Breakfast is lovely. It’s one of my favorite places to stay. Just a bit hot this time.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your feedback about your recent stay at Crowne Plaza. We’re delighted to hear that you generally enjoy staying with us and appreciate your kind words about ourfriendly staff, comfortable beds, convenient location, and lovely breakfast.However, we sincerely apologize for the discomfort you experienced due to the room temperature. Your comfort is our priority, and we regret that the heating system made your stay less than perfect. We’re glad our team could provide a fan to help, but we’ll certainly review this issue to ensure better climate control for future guests.It’s always a pleasure hosting you, and we hope this minor setback won’t deter you from staying with us again. Please don’t hesitate to let us know in advance of your next visit—we’d be happy to assist in securing a room with optimal temperature settings.Thank you for your loyalty, and we look forward to welcoming you back for a more comfortable experience.Your Sincerely,Sean HanGeneral Manager
Amirol
Superior-rum
Bodde på jan. 2025
Affärsresenärer
3 recension
10.0/10
Enastående
Publicerades 16 feb. 2025
I like the location. Located near to metro and surrounded by local shops and township. Room was neat and clean.
Översätt
Svar från boendet: Dear Guest,It sounds like you had a positive experience with the location and cleanliness of your accommodation. Being near a metro station and surrounded by local shops and a township can certainly add to the convenience and enjoyability of a stay. A neat and clean room is also essential for a comfortable experience. I'm glad to hear that you found these aspects satisfactory.We look forward to receiving you again soon at Crowne Plaza Shanghai.Your sincerely,Sean HanGeneral Manager
Gästanvändare
Superior-rum
Bodde på juli 2024
Ensamresenärer
5 recension
10.0/10
Enastående
Publicerades 15 aug. 2024
Oh my word. Arrived at the hotel after a very long flight. How amazing ...
I arrived at the hotel, met by very friendly staff, was upgraded to the movie room with a king size bed and a very comfortable matrass. The room was filled with beautiful decore, very charming and a stunning view of part of Shanghai.
Översätt
Svar från boendet: Dear Guest,Thank you for choosing our Hotel during your stay in Shanghai and taking your time to write a review about it. Our team is committed to provide our guests with the highest quality services and we feel really proud to read such a review full of praise regarding friendly staff and nice room. Thank you once again and hope to welcome you any time soon at Crowne Plaza Shanghai. Your Sincerely,Sean HanGeneral Manager
cdrockwe
Superior-rum
Bodde på jan. 2025
Ensamresenärer
3 recension
10.0/10
Enastående
Publicerades 27 feb. 2025
I stay at the Crowne every chance I get. Jimmy Sun is always friendly and accommodating. He makes staying at the Crowne a superior experience with his attentive service! The accommodations are clean and comfortable, in a great location! Thank you to all the staff members for making my stay such a wonderful experience.
Översätt
Svar från boendet: Dear Guest,Thank you so much for your review of our Crowne Plaza Shanghai.It sounds like you had an exceptional experience at the Crowne, and Jimmy Sun truly went above and beyond to make your stay memorable! His friendly and attentive service, along with the clean, comfortable accommodations and great location, clearly made a lasting impression. It’s always wonderful to hear about staff members who elevate a stay with their dedication and hospitality. Your gratitude toward the entire team is a testament to their hard work. We look forward to receiving you again soon at Crowne Plaza Shanghai.Your Sincerely,Sean HanGeneral Manager
Quasi-hyperbolic
Rum Standard - Uppgraderat
Bodde på juni 2024
Familj
6 recension
9.5/10
Otroligt
Publicerades 23 juli 2024
The hotel is far from brand new but it is very well maintained. The location is superb, with lots of restaurants and cafes to explore in the area. Many of these cafes serve alcohol too, perfect for a quick drink in the evening. The hotel receptionist solved a technical issue quickly and upgraded our room to compensate for lost time.
Översätt
Svar från boendet: Dear Quasi-hyperbolic, Thank you for your stay in Crowne Plaza Shanghai. The hotel has a good location in central Shanghai, 30 minutes west to Hongqiao Airport, and 20 minutes northeast by car to The Bund. Meanwhile it is walkdistance to subway line 10 & line 11, which will lead you to most of attractions in Shanghai, including Yu Garden, Xintiandi, Nanjing Road and Disneyland. In addition, there are many convenience shops and restaurants/bars around us.I glad to learn that our associate solved your technical issue efficiently. Committed to offering high quality service and comfortable hotel stay have always been our intentions. Wish you a happy life, good health and good luck.Your Sincerely,Sean HanGeneral Manager
Peter
Superior-rum
Bodde på mars 2025
Par
19 recension
8.5/10
Mycket bra
Publicerades 27 apr. 2025
Was a good room but the hotel is quite dated. The mattress was too soft.
Översätt
Svar från boendet: Dear Guest,Thank you for sharing your feedback about your recent stay with us. We’re glad to hear you enjoyed the room overall, but we sincerely apologize for the aspects that didn’t meet your expectations,particularly the mattress comfort and the dated feel of the hotel.Your comments are invaluable to us as we continually work to improve our guests’ experience. We do have harder side of the mattress, even bed board available. Please don’t hesitate to reach out if there’s anything we can do to make your next visit better.Have a nice day.Your Sincerely,Sean HanGeneral Manager
Thorsten
Superior rum-Två Sängar
Bodde på dec. 2024
Ensamresenärer
2 recension
10.0/10
Enastående
Publicerades 13 jan. 2025
Always nice to stay there , cozy rooms and unbeatable location , my favorite area in Shanghai
Översätt
Svar från boendet: Dear Guest,Thank you for choosing our Hotel during your stay in Shanghai and taking your time to write a review about it. Our team is committed to provide our guests with the highest quality services and we feel really proud to read such a review full of praises regarding our cozy rooms and unbeatable location. Thank you once again and hope to welcome you any time soon at Crowne Plaza Shanghai. Your Sincerely,Sean HanGeneral Manager
Gästanvändare
Superior-rum
Bodde på nov. 2024
Affärsresenärer
7 recension
7.5/10
Publicerades 24 jan. 2025
Top location, interesting design, but facilities, just as in more other hotels in China, are worn out.
As China has introduced visa-free travel to a number of countries around the world, I kindly advise the management to start thinking about renovating the facilities if they are to attract more affluent foreign customers.
Översätt
Svar från boendet: Dear Guest, Thank you for choosing Crowne Plaza Shanghai and providing us your comments. We are glad that you like our convenient location and interesting movie theme design. Meanwhile, in order to offer guests warmer living experience, we are constantly updating and improving the facilities and equipment. Last year, all our outlets are refurbished as well as part of lobby area and all elevators are replaced. Hope your next arrival would be an ever-lasting memory full of delight. Have a nice day.Your Sincerely,Sean HanGeneral Manager
J_Jeff
Superior-rum
Bodde på nov. 2024
Ensamresenärer
67 recension
9.5/10
Otroligt
Publicerades 29 dec. 2024
Always a good stay here. It is one of my go to hotels when visiting Shanghai. Great location, close to line 10 so easy to get to from Hongqiao.
Översätt
Svar från boendet: Dear Guest,Thank you for your stay in Crowne Plaza Shanghai. The hotel has a good location in central Shanghai, 30 minutes west to Hongqiao Airport, and 20 minutes northeast by car to The Bund. Meanwhile it is walkdistance to subway line 10 & line 11, which will lead you to most of attractions in Shanghai, including Yu Garden, Xintiandi, Nanjing Road and Disneyland. Traffic is very convenient to visit Shanghai. In addition, there are many convenience shops and restaurants/bars around us. Many thanks for your support; we hope to have more opportunities to serve you. Have a nice day!Your Sincerely,Sean HanGeneral Manager