HUALUXE Shanghai Twelve At Hengshan by IHG

HUALUXE Shanghai Twelve At Hengshan by IHG recensioner

HUALUXE Shanghai Twelve At Hengshan by IHG

No.12 Hengshan Road, Xuhui District, Shanghai, 200031, ChinaVisa hotellinformation
HUALUXE Shanghai Twelve At Hengshan by IHG
HUALUXE Shanghai Twelve At Hengshan by IHGHUALUXE Shanghai Twelve At Hengshan by IHGHUALUXE Shanghai Twelve At Hengshan by IHG
Kontrollera tillgängliga rum för dina resedatum
Vi erbjuder prisgaranti
1 natt

Gästrecensioner

9.0/10
Good
2311 recension
Verifierade recensioner
Läge och interiör9.2
Bekvämligheter8.7
Service9.0
Renlighet8.9
Filtrera efter:
Sortera efter:
Alla recensioner(2311)
Positiva recensioner(2221)
Recensioner med foton/video(419)
Stora rum(211)
Utsökt frukost(164)
Nära tunnelbana(107)
Snygg design(98)
Vänlig personal i receptionen(97)
Ren pool(66)
Utmärkt pool(66)
Utsikt över trädgården(65)
Negativa recensioner(90)
PoYen
Superior-dubbelrum
Bodde på juni 2025
Affärsresenär
2 recension
9.5/10
Otroligt
Publicerades 17 juli 2025
I had a wonderful three-day stay! The breathtaking views and spacious hotel room made my experience great, although some of the equipment was a little outdated. However, the hotel is conveniently located near famous attractions and offers excellent transportation options. I highly recommend it!
Översätt
6/10
Svar från boendet: Dear guest, thank you for choosing to stay at our hotel and taking the time to share your stay experience! We are very glad to learn that you have spent a wonderful three days here and are satisfied with the hotel's view, spacious rooms and convenient location. Your recommendation is the best encouragement for us! Wish you a pleasant journey and look forward to your next visit!
Anonym användare
Superior-dubbelrum
Bodde på feb. 2025
Ensamresenär
18 recension
8.5/10
Mycket bra
Publicerades 27 mars 2025
Like the location, great size . taxi drivers don't seem to know the entrance to hotel (need better signage?)
Översätt
Omar
Superior-rum
Bodde på aug. 2025
Affärsresenär
1 recension
8.0/10
Mycket bra
Publicerades 8 sep. 2025
In my opinion for a hotel under the IHG chain, there are many things must be improved. Light that light on during the night, the WC not works properly. For a city like Shanghai the is space from improvement.
Översätt
Svar från boendet: Dear guest, thank you for choosing to stay at our hotel and for sharing your valuable feedback. We are committed to providing high-quality services and experiences for our guests, and we sincerely apologize for not fully meeting your expectations this time. Your feedback is very important to us, and we will use this as an opportunity to continuously optimize service details, enhance facility maintenance, and ensure a more comfortable and enjoyable experience for every guest. We look forward to welcoming you again in the near future, so that we can have the opportunity to provide you with better service. Wishing you a happy life!
Gästanvändare
Superior-dubbelrum
Bodde på maj 2025
Affärsresenär
1 recension
10/10
Enastående
Publicerades 16 juni 2025
Tidy and uptown common areas. Room spacious with tasteful decoration. Located in beautiful area lined by big trees with coffee shops and restaurants. Breakfast with wide selection of food. Highly recommended hotel.
Översätt
Svar från boendet: Dear guest, thank you for choosing to stay at our hotel and sharing such a detailed stay experience! We are very glad to learn that you are satisfied with the public areas, room environment and surrounding atmosphere of the hotel. We are very pleased that the tree-lined neighborhood in the city center can add a touch of comfort to your journey. Looking forward to serving you again in the near future. Wish you a pleasant journey!
Sutida B
Superior-dubbelrum
Bodde på apr. 2025
Familj
17 recension
8.5/10
Mycket bra
Publicerades 9 maj 2025
Second time staying at Hualuxe. Big room, 210 has big window overlooking at a huge tree. Air con was good and silent. Room smells good. Yesterday late check in was really tense, 1 staff was dealing with phone calls and angry male guests and myself. Wish greeting of check in and check out guest was WARMER. Thank you
Översätt
Svar från boendet: 尊敬的客人，感謝您選擇再次入住華邑酒店，並抽出寶貴時間分享您的入住體驗。我們非常珍視您的反饋，這讓我們有機會不斷改進服務品質。對於您提到的入住時遇到的狀況，我們深表歉意。我們已就此與相關部門進行溝通，將加強服務培訓，再次感謝您的建議，祝您生活愉快！
JJ87
Superior-dubbelrum
Bodde på sep. 2024
Affärsresenär
41 recension
9.0/10
Utmärkt
Publicerades 3 nov. 2024
Very nice hotel, cozy and spacoius room, excellent swimming pool with hot tub. Nice restaurants nearby.
Översätt
Svar från boendet: Dear D375244****,Thank you so very much for taking time to review your experience at our hotel and the wonderful feedback. We are so pleased to hear you enjoyed your visit. It was our pleasure having you as our guest, and we look forward to welcoming you back soon!Best Regards.
Richard KK
Courtyard Deluxe Double Room
Bodde på mars 2025
Affärsresenär
5 recension
6.0/10
Publicerades 1 maj 2025
Facilitates are old and not well maintained. If not for the hotel being under IHG, I would not stay in this hotel.
Översätt
Svar från boendet: 尊敬的貴賓：感謝您坦誠的反饋，我們高度重視您指出的問題，並對此深表歉意。也非常感謝您的反饋。
Jones
Superior-dubbelrum
Bodde på mars 2025
Affärsresenär
7 recension
8.5/10
Mycket bra
Publicerades 21 apr. 2025
Overall I enjoyed my stay, the rooms were big and the location great. The layout of the basement gym area is very confusing and there is a level of refinement that is missing. The service was good, very attentive and kind. I would recommend.
Översätt
Svar från boendet: 尊敬的客人，非常感謝您選擇入住我們酒店，並真誠分享您的入住體驗！得知您享受這次住宿，對房間空間、地理位置及服務給予認可，我們倍感榮幸！關於地下室健身房佈局與細節問題，您的反饋為我們指明瞭改進方向。您願意向他人推薦是對我們最大的信任，期待下次相遇時，能為您呈現更完美的體驗！
Gästanvändare
Superior-dubbelrum
Bodde på feb. 2025
Affärsresenär
2 recension
9.0/10
Utmärkt
Publicerades 4 apr. 2025
Location is super good, breakfast buffet is also good. Staff are friendly and able to answer all questions.
Översätt
Svar från boendet: 親愛的客人，您好！非常感謝您的肯定！我們會繼續努力，保持酒店的優勢。希望您下次入住時，能有更美好的體驗，期待您的再次光臨！
LaoKang
Superior Room - Courtyard-View (Double Bed)
Bodde på feb. 2025
Par
10 recension
8.5/10
Mycket bra
Publicerades 31 mars 2025
Good choice for a staycation . Breakfast is rich although the quality of the food is not amazing. The very large windows of the room with garden view are not giving you an impression of privacy . Is it a mirror from outside?
Översätt
Svar från boendet: 您好！感謝您的好評，以及對我們的認可。我們關注每一個服務上的細節，讓每位賓客感到賓至如歸，謝謝您願意推薦我們酒店，這是對我們的酒店的莫大信任和鼓勵，我們會繼續提升每一個服務細節和商品質量，期待為您提供更完美的入住體驗，祝您生活愉快！
Venus
Superior-dubbelrum
Bodde på okt. 2024
Ensamresenär
5 recension
9.0/10
Utmärkt
Publicerades 4 nov. 2024
Nice hotel in a nice area.
Översätt
Svar från boendet: Dear venu****,Thank you for staying with us at Hualuxe Shanghai Twelve At Hengshan. It is great to know that you had a pleasant stay with us. Your kind compliments about the location are much appreciated. We sincerely look forward to welcoming you back to Hualuxe Shanghai Twelve At Hengshan in the near future.
KCHH
Superior-dubbelrum
Bodde på dec. 2024
Reser med vänner
5 recension
9.5/10
Otroligt
Publicerades 7 mars 2025
Great location. Hidden gem in Shanghai. Flexible, friendly attitude from front desk. Housekeeping ladies were caring.
Översätt
Svar från boendet: 尊敬的客人：您好！非常感謝您的好評，很高興您喜歡我們的酒店。我們會繼續努力，期待您下次再來。祝一切順利！
Gästanvändare
Superior-dubbelrum
Bodde på nov. 2024
Par
5 recension
8.0/10
Mycket bra
Publicerades 6 jan. 2025
It’s hard to beat this location, connected directly to the MRT and walking distance to so many good places on Hengshan Rd. The hotel is also beautiful, with many works of art. I would stay again if the price was reasonable. Breakfast was mediocre, so I wouldn’t suggest paying for it. And service was not as good as some other hotels I’ve stayed in Shanghai, not the 5 star standard.
Översätt
Svar från boendet: Dear Guest,Thank you for staying with us at Hualuxe Shanghai Twelve At Hengshan and taking time to put your valuable comments.We are pleased to hear that you were impressed by our location. Your recognition means a lot to us, and we shall consistently deliver the exceptional service in the future.We look forward to seeing you again in the near future.Best Regards.
Cliff
Superior-dubbelrum
Bodde på feb. 2025
Par
5 recension
6.0/10
Publicerades 1 apr. 2025
Only plus point is the location and a stone throw away from metro.
Översätt
Svar från boendet: 非常感謝您的反饋，對於您此次不愉快的住宿體驗，我們深感遺憾。我們會努力改進其他方面，期待您的再次光臨！
W. Gyude
Superior-dubbelrum
Bodde på sep. 2024
Annat
2 recension
10/10
Enastående
Publicerades 14 okt. 2024
Excellent location and facilities. Pavel at check in was amazing. Granted late checkout without hassle. Loved it.
Översätt