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Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.6
Service4.7
Renlighet4.7
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Utmärkt pool(79)
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Negativa recensioner(52)
Patwarun
Deluxe-dubbelrum
Bodde på feb. 2025
Familj
4 recension
4.7/5
Otroligt
Publicerades 28 mars 2025
Lovely hotel with amazing views and breakfast. I really recommend this hotel to someone who doesn’t like crowded places and seeking for peace. The only one thing that still improbable is when the temperature outside drops the aircon does not work well.
Översätt
Svar från boendet: 尊敬的客人:您好!上海夏陽湖皇冠假日酒店和對酒店餐飲的喜愛!很高興您在酒店有一段愉快入住經歷,希望我們提供的豐盛美味令您的旅程更添滋味。歡迎下次再來位於酒店一樓皇冠咖啡廳,品嚐酒店招牌美食,上海夏陽湖皇冠假日酒店衷心期待您的再次光臨!韓偉東 上海夏陽湖皇冠假日酒店總經理
Astrid
Superior-dubbelrum
Bodde på sep. 2024
Par
7 recension
4.5/5
Utmärkt
Publicerades 11 okt. 2024
Very nice hotel. Nice pool. Nice location and nice breakfast. Steam room, no sauna and rooms and locker rooms could be cleaner
Översätt
Svar från boendet: Dear guest: Hello! Thank you very much for your praise and love of Crowne Plaza Shanghai Xiayang Lake! It's nice to hear your praise for the staff and service. The hotel's warm service and sincere hospitality are widely favored by guests. We look forward to welcoming you to Crowne Plaza Shanghai Xiayanghu for more! Han Weidong General Manager of Crowne Plaza Shanghai Xiayang Lake
Gästanvändare
2-bäddsrum med Sjöutsikt
Bodde på dec. 2024
Affärsresenärer
1 recension
3.7/5
Publicerades 16 jan. 2025
Need small shop for food and dinner in the restaurant absooutely the same every time. Prices and location very good.
Översätt
Svar från boendet: Dear guest: Hello! Thank you for your valuable comments and suggestions during your stay at Crowne Plaza Shanghai Xiayang Lake. The hotel is very sorry for the problem you have reported and the inconvenience caused to you during your stay. As for your response, since you cannot be contacted, could you please feedback the specific situation of the incident to Miss Sun of our marketing Media Department, so that we can follow up and understand and make up for it. Regarding [catering] related issues, we apologize again for the inconvenience caused to you. In the future, we will increase the frequency of updates to reduce the occurrence of similar problems. If you need any help during your stay, you can always call the Guest Service Center "0" to help you. Look forward to your next stay to witness the improvement and progress of Crowne Plaza Shanghai Xiayanghu! Han Weidong General Manager of Crowne Plaza Shanghai Xiayanghu
Anonym användare
Superior-dubbelrum
Bodde på sep. 2024
Par
2 recension
4.5/5
Utmärkt
Publicerades 13 okt. 2024
The hotel was a bit older, but not in bad condition. Staff was friendly. Food was OK.
Översätt
Svar från boendet: Dear guest: Hello! Thank you very much for your praise and love of Crowne Plaza Shanghai Xiayang Lake! It's nice to hear your praise for the staff and service. The hotel's warm service and sincere hospitality are widely favored by guests. We look forward to welcoming you to Crowne Plaza Shanghai Xiayanghu for more! Han Weidong General Manager of Crowne Plaza Shanghai Xiayang Lake
Popular Star
2 Enkelsängar Standard
Bodde på feb. 2024
Familj
67 recension
5.0/5
Enastående
Publicerades 10 maj 2024
Great hotel. Kids had lots of fun. Definitely worth another visit. Breakfast was also good
Översätt
Svar från boendet: Dear guest: Hello! Thank you for your stay at Crowne Plaza Shanghai Xiayanghu. We are so pleased to hear your comments on the hotel. The hotel has a superior geographical location, easy access to Zhujiajiao Ancient Town, Happy Valley, Wanda double theme park, outlets and other attractions. Your praise is our driving force, we sincerely look forward to welcoming you to stay at Crowne Plaza Shanghai Xiayanghu again! Han Weidong General Manager of Crowne Plaza Shanghai Xiayanghu
Miss Princii
Superior-dubbelrum
Bodde på jan. 2024
Par
5 recension
4.7/5
Otroligt
Publicerades 18 feb. 2024
The hotel was clean and the staff was friendly and very helpful. The breakfast was Chinese and a bit western. They had some amazing pancakes! The pool was beautiful and clean and they even had a sauna. Overall the star was really really good!
Översätt
Svar från boendet: 尊敬的客人:您好!非常感謝您對上海夏陽湖皇冠假日酒店的好評和喜愛!很高興得知您對酒店員工和服務的稱讚。酒店以熱情服務,真誠待客之道廣受賓客青睞。期待您再次下榻上海夏陽湖皇冠假日酒店,悦享更多優越!宋亞蒙 上海夏陽湖皇冠假日酒店市場銷售總監
Lea Pajarillo
2 Enkelsängar Standard
Bodde på sep. 2024
Familj
16 recension
3.7/5
Publicerades 10 okt. 2024
good for families
Översätt
Svar från boendet: Dear guest: Hello! Thank you for choosing to stay at Crowne Plaza Shanghai Xiayang Lake. Crowne Plaza Shanghai Xiayanghu is a multi-faceted hotel integrating business, family and travel elements. The hotel has a superior geographical location, easy access to Zhujiajiao Ancient Town, Happy Valley, Wanda double theme park, outlets and other attractions. We look forward to welcoming you to Crowne Plaza Shanghai Xiayanghu again! Han Weidong General Manager of Crowne Plaza Shanghai Xiayanghu
Muhammad Waqar
Superior-dubbelrum
Bodde på jan. 2023
Familj
2 recension
5.0/5
Enastående
Publicerades 1 mars 2023
Nice and clean.
Översätt
Svar från boendet: 尊敬的客人:您好!非常感謝您對上海夏陽湖皇冠假日酒店的好評和喜愛!很高興得知您對酒店員工和服務的稱讚。酒店以熱情服務,真誠待客之道廣受賓客青睞。期待您再次下榻上海夏陽湖皇冠假日酒店,悦享更多優越!黃卿 上海夏陽湖皇冠假日酒店總經理
Svar från boendet: 尊敬的客人:您好!感謝您入住上海夏陽湖皇冠假日酒店並提出寶貴意見與建議。酒店對於您所反應的問題,以及入住期間為您帶來的不便感到十分抱歉!對於您反應的情況,由於無法聯繫到您,您可否將事件的具體情形反饋給我們市場傳媒部的孫小姐,以便於我們後續的跟蹤瞭解並進行彌補解決。關於【皇冠小小動物園】的相關問題已經反饋至相關部門,後期將進行區分,僅對酒店住客開放。若您在入住期間有任何需要幫助的地方,可隨時撥打賓客服務中心“0”為您解決問題。期待您的下次入住見證上海夏陽湖皇冠假日酒店的完善與進步!韓偉東 上海夏陽湖皇冠假日酒店總經理
Svar från boendet: 尊敬的客人:您好!感謝您入住上海夏陽湖皇冠假日酒店並提出寶貴意見與建議。酒店對於您所反應的問題,以及入住期間為您帶來的不便感到十分抱歉!對於您反應的情況,由於無法聯繫到您,您可否將事件的具體情形反饋給我們市場傳媒部的孫小姐,以便於我們後續的跟蹤瞭解並進行彌補解決。關於【安保】相關問題,已反饋支至相關部門,後續將加強對於安保人員的服務態度培訓及管理。關於【房間設施】相關問題,由於房型不同,房間內的風景及陳設均有不同。若您在入住期間有任何需要幫助的地方,可隨時撥打賓客服務中心“0”為您解決問題。期待您的下次入住見證上海夏陽湖皇冠假日酒店的完善與進步!韓偉東 上海夏陽湖皇冠假日酒店總經理
Svar från boendet: 尊敬的客人:您好!感謝您入住上海夏陽湖皇冠假日酒店,很高興您對酒店作出好評和稱讚!酒店擁有優越的地理位置,可便捷前往朱家角古鎮、歡樂谷、萬達雙主題樂園、奧特萊斯等遊玩景點。您的好評是我們前行的動力,誠意恭候您再次下榻上海夏陽湖皇冠假日酒店!韓偉東 上海夏陽湖皇冠假日酒店總經理