Crowne Plaza Shanghai Xiayang Lake

Crowne Plaza Shanghai Xiayang Lake recensioner

Crowne Plaza Shanghai Xiayang Lake

No.303 Qingzhou Road, Qingpu District, Shanghai, 201700, ChinaVisa hotellinformation
Crowne Plaza Shanghai Xiayang Lake
Crowne Plaza Shanghai Xiayang LakeCrowne Plaza Shanghai Xiayang LakeCrowne Plaza Shanghai Xiayang Lake
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Gästrecensioner

9.3/10
Enastående
2222 recension
Verifierade recensioner
Läge och interiör9.4
Bekvämligheter9.1
Service9.3
Renlighet9.4
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Alla recensioner(2222)
Positiva recensioner(2163)
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Utmärkt för barn(246)
Vänlig personal i receptionen(205)
Utsökt frukost(194)
Har lekplats för barn(147)
Utmärkt pool(82)
Utsökt buffé(70)
Utsikt över avskild sjö(66)
Negativa recensioner(59)
Emmsales
Deluxe-dubbelrum
Bodde på apr. 2025
Par
4 recension
9.0/10
Utmärkt
Publicerades 6 maj 2025
Our experience was great! Andrew, the hotel staff, helped us upgrade our room. He was so nice and friendly! Overall, our stay at Crowne Plaza Xiayang Lake was memorable, with the peaceful view and atmosphere, we will definitely go back! Thank you all! 🙏💖
Översätt
6/10
Svar från boendet: 尊敬的客人：您好！非常感謝您對上海夏陽湖皇冠假日酒店的好評和喜愛！很高興得知您對酒店員工和服務的稱讚。酒店以熱情服務，真誠待客之道廣受賓客青睞。期待您再次下榻上海夏陽湖皇冠假日酒店，悦享更多優越！韓偉東 上海夏陽湖皇冠假日酒店總經理
Patwarun
Deluxe-dubbelrum
Bodde på feb. 2025
Familj
5 recension
9.5/10
Otroligt
Publicerades 28 mars 2025
Lovely hotel with amazing views and breakfast. I really recommend this hotel to someone who doesn’t like crowded places and seeking for peace. The only one thing that still improbable is when the temperature outside drops the aircon does not work well.
Översätt
Svar från boendet: 尊敬的客人：您好！上海夏陽湖皇冠假日酒店和對酒店餐飲的喜愛！很高興您在酒店有一段愉快入住經歷，希望我們提供的豐盛美味令您的旅程更添滋味。歡迎下次再來位於酒店一樓皇冠咖啡廳，品嚐酒店招牌美食，上海夏陽湖皇冠假日酒店衷心期待您的再次光臨！韓偉東 上海夏陽湖皇冠假日酒店總經理
Louis Idehen
Superior-dubbelrum
Bodde på mars 2025
Res med vänner
12 recension
10.0/10
Enastående
Publicerades 27 maj 2025
I recently stayed at the Crowne Plaza in Shanghai and had a wonderful experience. The hotel offers a perfect combination of comfort, convenience, and top-notch hospitality. From the moment I checked in, I was welcomed with warm smiles and attentive service that made me feel right at home. The rooms are spacious, clean, and well-equipped with everything a traveler could need. The facilities are excellent, from the dining options to the fitness center, everything is maintained to a high standard. What truly stood out was the professionalism and friendliness of the staff. They were always ready to assist, whether it was with directions, recommendations, or just a friendly conversation that made the stay more personal and enjoyable. Crowne Plaza Shanghai is definitely a place I would recommend to anyone visiting the city whether for business or leisure. It’s a hotel that understands the meaning of genuine hospitality.
Översätt
Svar från boendet: Dear Guest,Greetings! We sincerely appreciate your positive reviews and fondness for Crowne Plaza Shanghai Xiayang Lake. It is truly gratifying to learn that you spoke highly of our hotel staff and services. Our hotel has always been widely favored by guests for its enthusiastic service and sincere hospitality.We earnestly anticipate your next stay at Crowne Plaza Shanghai Xiayang Lake, where you will enjoy even more exceptional experiences.Han Weidong General Manager of Crowne Plaza Shanghai Xiayang Lake
Astrid
Superior-dubbelrum
Bodde på sep. 2024
Par
7 recension
9.0/10
Utmärkt
Publicerades 11 okt. 2024
Very nice hotel. Nice pool. Nice location and nice breakfast. Steam room, no sauna and rooms and locker rooms could be cleaner
Översätt
Svar från boendet: Dear guest: Hello! Thank you very much for your praise and love of Crowne Plaza Shanghai Xiayang Lake! It's nice to hear your praise for the staff and service. The hotel's warm service and sincere hospitality are widely favored by guests. We look forward to welcoming you to Crowne Plaza Shanghai Xiayanghu for more! Han Weidong General Manager of Crowne Plaza Shanghai Xiayang Lake
Gästanvändare
2-bäddsrum med Sjöutsikt
Bodde på dec. 2024
Affärsresenärer
1 recension
7.5/10
Publicerades 16 jan. 2025
Need small shop for food and dinner in the restaurant absooutely the same every time. Prices and location very good.
Översätt
Svar från boendet: Dear guest: Hello! Thank you for your valuable comments and suggestions during your stay at Crowne Plaza Shanghai Xiayang Lake. The hotel is very sorry for the problem you have reported and the inconvenience caused to you during your stay. As for your response, since you cannot be contacted, could you please feedback the specific situation of the incident to Miss Sun of our marketing Media Department, so that we can follow up and understand and make up for it. Regarding [catering] related issues, we apologize again for the inconvenience caused to you. In the future, we will increase the frequency of updates to reduce the occurrence of similar problems. If you need any help during your stay, you can always call the Guest Service Center "0" to help you. Look forward to your next stay to witness the improvement and progress of Crowne Plaza Shanghai Xiayanghu! Han Weidong General Manager of Crowne Plaza Shanghai Xiayanghu
Anonym användare
Superior-dubbelrum
Bodde på sep. 2024
Par
2 recension
9.0/10
Utmärkt
Publicerades 13 okt. 2024
The hotel was a bit older, but not in bad condition. Staff was friendly. Food was OK.
Översätt
Svar från boendet: Dear guest: Hello! Thank you very much for your praise and love of Crowne Plaza Shanghai Xiayang Lake! It's nice to hear your praise for the staff and service. The hotel's warm service and sincere hospitality are widely favored by guests. We look forward to welcoming you to Crowne Plaza Shanghai Xiayanghu for more! Han Weidong General Manager of Crowne Plaza Shanghai Xiayang Lake
Popular Star
2 Enkelsängar Standard
Bodde på feb. 2024
Familj
69 recension
10.0/10
Enastående
Publicerades 10 maj 2024
Great hotel. Kids had lots of fun. Definitely worth another visit. Breakfast was also good
Översätt
Svar från boendet: Dear guest: Hello! Thank you for your stay at Crowne Plaza Shanghai Xiayanghu. We are so pleased to hear your comments on the hotel. The hotel has a superior geographical location, easy access to Zhujiajiao Ancient Town, Happy Valley, Wanda double theme park, outlets and other attractions. Your praise is our driving force, we sincerely look forward to welcoming you to stay at Crowne Plaza Shanghai Xiayanghu again! Han Weidong General Manager of Crowne Plaza Shanghai Xiayanghu
Miss Princii
Superior-dubbelrum
Bodde på jan. 2024
Par
6 recension
9.5/10
Otroligt
Publicerades 18 feb. 2024
The hotel was clean and the staff was friendly and very helpful. The breakfast was Chinese and a bit western. They had some amazing pancakes! The pool was beautiful and clean and they even had a sauna. Overall the star was really really good!
Översätt
Svar från boendet: 尊敬的客人：您好！非常感謝您對上海夏陽湖皇冠假日酒店的好評和喜愛！很高興得知您對酒店員工和服務的稱讚。酒店以熱情服務，真誠待客之道廣受賓客青睞。期待您再次下榻上海夏陽湖皇冠假日酒店，悦享更多優越！宋亞蒙 上海夏陽湖皇冠假日酒店市場銷售總監
Lea Pajarillo
2 Enkelsängar Standard
Bodde på sep. 2024
Familj
18 recension
7.5/10
Publicerades 10 okt. 2024
good for families
Översätt
Svar från boendet: Dear guest: Hello! Thank you for choosing to stay at Crowne Plaza Shanghai Xiayang Lake. Crowne Plaza Shanghai Xiayanghu is a multi-faceted hotel integrating business, family and travel elements. The hotel has a superior geographical location, easy access to Zhujiajiao Ancient Town, Happy Valley, Wanda double theme park, outlets and other attractions. We look forward to welcoming you to Crowne Plaza Shanghai Xiayanghu again! Han Weidong General Manager of Crowne Plaza Shanghai Xiayanghu
Muhammad Waqar
Superior-dubbelrum
Bodde på jan. 2023
Familj
2 recension
10.0/10
Enastående
Publicerades 1 mars 2023
Nice and clean.
Översätt
Svar från boendet: 尊敬的客人：您好！非常感謝您對上海夏陽湖皇冠假日酒店的好評和喜愛！很高興得知您對酒店員工和服務的稱讚。酒店以熱情服務，真誠待客之道廣受賓客青睞。期待您再次下榻上海夏陽湖皇冠假日酒店，悦享更多優越！黃卿 上海夏陽湖皇冠假日酒店總經理
Qingmingm
Superior-dubbelrum
Bodde på apr. 2025
Ensamresenärer
3 recension
10.0/10
Enastående
Publicerades 2 juni 2025
這次入住真的讓我非常滿意！酒店位置優越，交通便利，周邊餐飲。一進大堂就被優雅的環境和親切的服務所吸引，酒店內綠植眾多，看着賞心悦目，前台工作人員熱情周到，辦理入住高效迅速，還主動介紹了酒店設施和周邊遊玩攻略，非常貼心！房間寬敞整潔，裝修風格現代簡約，床品舒適柔軟，一覺睡到自然醒。早餐種類豐富，中西式結合，食材新鮮，味道非常棒！特別喜歡現做的麪條和新鮮水果，服務人員態度友善，用餐體驗非常好。節假日還有活動可以參加，真的非常不錯！
Översätt
Svar från boendet: 尊敬的客人：您好！非常感謝您對上海夏陽湖皇冠假日酒店的好評和喜愛！很高興得知您對酒店員工和服務的稱讚。酒店以熱情服務，真誠待客之道廣受賓客青睞。期待您再次下榻上海夏陽湖皇冠假日酒店，悦享更多優越！韓偉東 上海夏陽湖皇冠假日酒店總經理
Anonym användare
Superior-dubbelrum
Bodde på apr. 2025
Par
15 recension
8.0/10
Mycket bra
Publicerades 25 maj 2025
住在了 3 號樓，老牌 4 星賓館，硬件還是可以的，中規中矩，服務也還不錯熱情大氣，早餐也很好，中西式早餐比較符合定位的，這次遺憾的是 住的 3 號樓偏遠，進出比較費勁點，另外就是房間的茶杯竟然沒洗乾淨、最上面內壁有一圈茶漬！ 這個價位的房間，這個最起碼的乾淨衞生沒能做到位，實在讓人失望。自己一洗，發現還是可以洗掉的，不過想想還是算了沒有繼續清洗，覺着比較噁心。就衹能喝礦泉水了，刷牙用的也是礦泉水瓶了。
Översätt
Svar från boendet: 尊敬的客人：您好！感謝您入住上海夏陽湖皇冠假日酒店並提出寶貴意見與建議。酒店對於您所反應的問題，以及入住期間為您帶來的不便感到十分抱歉！對於您反應的情況，由於無法聯繫到您，您可否將事件的具體情形反饋給我們市場傳媒部的孫小姐，以便於我們後續的跟蹤瞭解並進行彌補解決。關於【房間】相關問題，已反饋至相關部門，後續客房部將加強清掃力度及檢查頻率，加強客户體驗度。若您在入住期間有任何需要幫助的地方，可隨時撥打賓客服務中心“0”為您解決問題。期待您的下次入住見證上海夏陽湖皇冠假日酒店的完善與進步！韓偉東 上海夏陽湖皇冠假日酒店總經理
Gästanvändare
Junior King Size Bed Svit Rökfritt
Bodde på maj 2025
Familj
18 recension
10.0/10
Enastående
Publicerades 3 juni 2025
六一天氣不好，就在酒店玩玩，小童房針對小朋友，酒店還有室內和室外遊樂設施，室內比較小，酒店游泳池有小朋友在游泳，我們沒有嘗試，早餐有寶寶餐具可以自取，還有樂口福自己沖泡，這點很驚艷～
Översätt
6/9
Svar från boendet: 尊敬的客人：您好！上海夏陽湖皇冠假日酒店和對酒店餐飲的喜愛！很高興您在酒店有一段愉快入住經歷，希望我們提供的豐盛美味令您的旅程更添滋味。歡迎下次再來位於酒店一樓皇冠咖啡廳，品嚐酒店招牌美食，上海夏陽湖皇冠假日酒店衷心期待您的再次光臨！韓偉東 上海夏陽湖皇冠假日酒店總經理
Gästanvändare
Standardrum
Bodde på apr. 2025
Familj
3 recension
2.5/10
Publicerades 3 juni 2025
對酒店很失望，已經和攜程客服反映了，不想在重複評價。 假期接待能力飽和，人員服務意識差，泳池健身外包，洗浴設備故障等一系列的問題。 原本定了兩晚，第一晚入住氣的半夜躺床上找客服。 攜程幫我退訂了第二晚，然後再賠了一點錢，反映比較迅速。 這家酒店在我這裏已經是黑名單了。
Översätt
Svar från boendet: 尊敬的客人：您好！感謝您入住上海夏陽湖皇冠假日酒店並提出寶貴意見與建議。酒店對於您所反應的問題，以及入住期間為您帶來的不便感到十分抱歉！對於您反應的情況，由於無法聯繫到您，您可否將事件的具體情形反饋給我們市場傳媒部的孫小姐，以便於我們後續的跟蹤瞭解並進行彌補解決。關於【服務態度】相關問題，已反饋至相關部門，在未來的工作中，酒店會加強所有員工的培訓，具體包括對客禮儀、對客服務態度等。尤其是一線麪客的員工，增加員工的抽查及檢查，並將持續監管、進行相關禮儀及服務培訓以提供更優質水平的服務。關於【設施設備】相關問題，也已經反饋至相關部門，現已增加設施設備的檢查頻率。若您在入住期間有任何需要幫助的地方，可隨時撥打賓客服務中心“0”為您解決問題。期待您的下次入住見證上海夏陽湖皇冠假日酒店的完善與進步！韓偉東 上海夏陽湖皇冠假日酒店總經理
Gästanvändare
Standardrum
Bodde på apr. 2025
Familj
6 recension
10.0/10
Enastående
Publicerades 10 maj 2025
設施：酒店坐擁夏陽湖美景，樓下就是小童和小動物樂園，房間基本設施都具備， 衞生：乾淨整潔，尤其是室內恆温泳池水質清澈，深得我家寶寶喜歡😊 環境：房間舒適，空間大， 服務：由於本人疏忽大意，把自帶燒水壺插線遺忘在房間裏，事隔一個星期後，抱着試試看的心情打電話給前台，酒店不僅保存並及時幫忙郵寄到家，現己收到，避免了很多麻煩，在此特意感謝酒店，也感謝攜程提供的平台是值得信任的👍👍
Översätt
6/9
Svar från boendet: 尊敬的客人：您好！非常感謝您對上海夏陽湖皇冠假日酒店的好評和喜愛！很高興得知您對酒店員工和服務的稱讚。酒店以熱情服務，真誠待客之道廣受賓客青睞。期待您再次下榻上海夏陽湖皇冠假日酒店，悦享更多優越！韓偉東 上海夏陽湖皇冠假日酒店總經理