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Verifierade recensioner
Läge och interiör9.3
Bekvämligheter9.0
Service8.9
Renlighet9.2
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Geok Chin
Rum med Bund-utsikt (2 sängar)
Bodde på juli 2025
Affärsresenär
2 recension
7.0/10
Publicerades 14 aug. 2025
Great location fantastic views of The Bund ! We love how it’s less crowded at the North of the bund 🥰
Översätt
Svar från boendet: 尊敬的客人,您好!感謝您選擇上海外灘茂悦大酒店,並抽出時間分享您的入住體驗!外灘夜景與陸家嘴天際線交相輝映,我們一直希望為客人打造難忘的都市度假體驗。您的滿意是對團隊最大的鼓勵,期待下次用更貼心的服務迎接您的歸來,祝您生活愉快!
M Herrera
Superior-rum (dubbelsäng)
Bodde på maj 2025
Familj
10 recension
10/10
Enastående
Publicerades 29 juni 2025
Extremely good stay - clean, even under the bed, nice service and good breakfast - maybe a bit underestimated as per capacities (too many people, too less tables and eg juices) but other than that very customer friendly (we were granted a late checkout 2pm).
Översätt
Svar från boendet: 尊敬的賓客,您好!感謝您選擇上海外灘茂悦大酒店。為您帶來舒適且高品質的入住體驗,是我們的榮幸。我們日後會持續提升各項軟硬件設施,讓每次的服務品質更加賓至如歸。我們誠摯地期待您的再次光臨!開啟在外灘的悦心之旅!
Rohit Shendkar
Rum med Bund-utsikt (dubbelsäng)
Bodde på maj 2025
Par
1 recension
8.0/10
Mycket bra
Publicerades 26 juni 2025
I had requested for plates for dinner to the room service. The room service on the call gave us the reason that their staff is running busy at that moment and will send the plates after 30minutes.
Översätt
Svar från boendet: 尊敬的賓客,您好!真誠感謝您指出客房服務中的不足!對於您反饋的“晚餐餐盤配送延遲30分鐘”的情況,我們深感愧疚。針對此次服務中的不足,我們已迅速響應,對相關員工進行了服務意識的培訓。我們致力於為您提供貼心、專業的服務體驗。我們期待您的再次光臨,以展現提升服務所做出的不懈努力與成果!
Gästanvändare
Superior-rum (2 sängar)
Bodde på apr. 2025
Ensamresenär
1 recension
10/10
Enastående
Publicerades 25 maj 2025
The Bund is a very nice location and the Hyatt is a beautiful hotel with the 32nd Vue Bar and a spectacular view it is!!
Very clean, beautiful lobby and restaurant on 2nd floor. The restaurant offers a buffet very large and delectable selection of food, specialty items, desserts and variety is incredible! Enjoyed the ice cream bar! Great service, too!
Staff attentive, and the Spa offered a very nice massage treatment with body scrub and essential oils for a relaxing treatment after a very long flight! My blood was circulating again and the firm pressure of Momo, was certainly very good!
I am a new World of Hyatt member after this stay!
Översätt
Svar från boendet: 尊敬的賓客: 您好!衷心感謝您選擇上海外灘茂悦大酒店,並如此熱情地分享這段充滿細節的入住體驗!從外灘核心地段的絕佳位置、酒店標誌性的Vue酒吧雲端勝景,到大堂與餐廳的雅緻設計、自助餐的豐盛呈現及冰淇淋吧的甜蜜驚喜,我們始終希望以多元化的體驗為賓客創造難忘回憶。您的每一份滿意,都是對團隊用心最珍貴的肯定。 期待未來與您在外灘之畔重逢,繼續以美景、美饌與暖心服務,為您點亮更多旅途中的高光時刻!
g_ITA@
Pearl tornutsikt rum (2 sängar)
Bodde på apr. 2025
Ensamresenär
1 recension
10/10
Enastående
Publicerades 9 juli 2025
At Hyatt Shanghai I had the best reception experience I've had in a long time, with efficient service and convenient luggage storage. Rooms provide breathtaking views, and the vibrant rooftop party is a standout experience. Perfect location. However, breakfast is not included, which might be a drawback for some. I highly recommend choosing it.
Översätt
Svar från boendet: 尊敬的賓客,您好!衷心感謝您選擇上海外灘茂悦大酒店並分享精彩體驗!非常榮幸為您帶來“長期以來最好的接待體驗”,您的肯定是對我們服務效率、行李服務、絕佳視野及標誌性頂層酒吧派對的最大鼓勵!再次感謝您的“強烈推薦”,期待在外灘之畔再次為您創造難忘旅程!
Daquin corentin
Rum med Bund-utsikt (dubbelsäng)
Bodde på apr. 2025
Par
9 recension
10/10
Enastående
Publicerades 20 maj 2025
Celebrating wedding anniversary in the hotel; amazing view amazing services. Room is clean. The hotel is busy; front desk may take a long time…. Except that all good
Översätt
Svar från boendet: 尊敬的客人,您好!非常感謝您選擇入住上海外灘茂悦大酒店,很高興為您帶來美好的入住體驗。您的讚賞是對團隊莫大的鼓舞,我們將在雲端之畔持續精進,以更臻於至善的待客之道,為您營造每一次超越期待的旅居記憶!
looklookseesea
Rum med Bund-utsikt (dubbelsäng)
Bodde på apr. 2025
Familj
26 recension
9.0/10
Utmärkt
Publicerades 31 juli 2025
Good location with a view. On the quieter side of the Bund which is good especially if you want to stay away from the famous crowds.
Service is good and hotel food selection was decent too. Only negative is that there is no malls - a given since the location is not that prime.
Översätt
Svar från boendet: 尊敬的客人,您好!感謝您選擇上海外灘茂悦大酒店,並抽出時間分享您的入住體驗!外灘夜景與陸家嘴天際線交相輝映,我們一直希望為客人打造難忘的都市度假體驗。您的滿意是對團隊最大的鼓勵,期待下次用更貼心的服務迎接您的歸來,祝您生活愉快!
Sununhung
Pearl tornutsikt rum (dubbelsäng)
Bodde på apr. 2025
Par
8 recension
10/10
Enastående
Publicerades 13 maj 2025
Excellent hotel. Only downside is no local street food available nearby but accessible through 20+ minutes walk away
Översätt
Svar från boendet: 尊敬的賓客,您好!感謝您選擇上海外灘茂悦大酒店。為您帶來舒適且高品質的入住體驗,是我們的榮幸。我們日後會持續提升各項軟硬件設施,讓每次的服務品質更加賓至如歸。我們誠摯地期待您的再次光臨!開啟在外灘的悦心之旅!
Gästanvändare
Superior-rum (dubbelsäng)
Bodde på maj 2025
Par
1 recension
9.5/10
Otroligt
Publicerades 9 juni 2025
Great city, unfortunately, it's rainy season, great hotel prime location.
Översätt
Svar från boendet: 尊敬的客人,您好!感謝您選擇上海外灘茂悦大酒店,並抽出時間分享您的入住體驗!外灘夜景與陸家嘴天際線交相輝映,我們一直希望為客人打造難忘的都市度假體驗。您的滿意是對團隊最大的鼓勵,期待下次用更貼心的服務迎接您的歸來,祝您生活愉快!
Gästanvändare
Rum med Bund-utsikt (dubbelsäng)
Bodde på apr. 2025
Familj
1 recension
10/10
Enastående
Publicerades 3 maj 2025
I highly recommend that you come here.The sceneries here are so awesome and fascinating.It has a great location just along Waitan which is super convenient and prosperous.
Besides,the facilities in the hotel are comprehensive, and the breakfast offers diverse dishes.
But what I think the most standout feature of the hotel, is it's excellentnt hotel service.[鼓掌] Mr.Joyce, the hotel manager gives me a perfect stay-experience.[点赞]
If you have a plan to come to Shanghai, I prefer you to stay in this hotel[色]
Översätt
Svar från boendet: 尊敬的賓客,您好!衷心感謝您以如此真摯的熱情為上海外灘茂悦大酒店代言,這份充滿生命力的推薦,讓黃浦江畔的春色更添明艷!您對酒店地理位置的生動詮釋令人會心一笑——與外灘的華彩僅一步之遙,卻能在繁華深處為您守護一方靜謐,恰是我們獻給城市旅人的詩意禮物。您提及的豐盛早餐、完備設施,讓我們看到您對生活美學的獨到見解。最讓我們動容的是您對Joyce的特別肯定!我們誠摯地期待您的再次光臨!開啟在外灘的悦心之旅!
Gästanvändare
Rum med Bund-utsikt (dubbelsäng)
Bodde på feb. 2025
Ensamresenär
2 recension
10/10
Enastående
Publicerades 31 mars 2025
The hotel is in a great location with stunning views. Louis is very professional and friendly, and there is a swimming pool and gym with complete facilities. Perfect service, would go back to this hotel 100%
Översätt
Svar från boendet: 尊敬的賓客,感謝您選擇上海外灘茂悦大酒店,並分享您詳細的入住體驗。我們非常高興得知您對酒店的地理位置、景色、設施和服務都給予了高度評價。我們希望每位客人都能在這裏享受到放鬆和愉悦的時光。我們特別感謝您對工作人員專業友好的的服務感到滿意。我們的團隊始終以熱情和專業的態度為每一位客人服務,收到您的好評是對我們非常大的鼓勵。再次感謝您對上海外灘茂悦大酒店的支持與喜愛,我們期待您再次光臨,繼續為您提供優質的服務!
Gästanvändare
Superior-rum (dubbelsäng)
Bodde på feb. 2025
Par
3 recension
9.0/10
Utmärkt
Publicerades 30 mars 2025
I like the room big and clean. Breakfast is excellent locating in the 2nd floor.
We went to the hotel during weekend so the breakfast que is long so the best time to go is before 9.00am
Översätt
Svar från boendet: 尊敬的賓客,您好!感謝您選擇上海外灘茂悦大酒店。為您帶來舒適且高品質的入住體驗,是我們的榮幸。我們日後會持續提升各項軟硬件設施,讓每次的服務品質更加賓至如歸。我們誠摯地期待您的再次光臨!開啟在外灘的悦心之旅!
IrisDuba
Superior-rum (dubbelsäng)
Bodde på apr. 2025
Reser med vänner
27 recension
9.5/10
Otroligt
Publicerades 8 juli 2025
Had an amazing time at the Hyatt! Wonderful location, amazing views.
Översätt
Gästanvändare
Superior-rum (2 sängar)
Bodde på apr. 2025
Familj
2 recension
10/10
Enastående
Publicerades 8 maj 2025
Amazing room and amazing staff
Översätt
Svar från boendet: 尊敬的賓客,您好!感謝您選擇上海外灘茂悦大酒店。為您帶來舒適且高品質的入住體驗,是我們的榮幸。我們日後會持續提升各項軟硬件設施,讓每次的服務品質更加賓至如歸。我們誠摯地期待您的再次光臨!開啟在外灘的悦心之旅!
Gästanvändare
Rum med Bund-utsikt (dubbelsäng)
Bodde på maj 2025
Ensamresenär
1 recension
6.5/10
Publicerades 23 juni 2025
The hotel’s location and view were excellent—particularly if you choose one of the Bund or river view rooms. However, there was a construction site directly in front of the hotel, and the noise was quite disruptive; I could clearly hear it from the 23rd floor, and it kept me awake from early morning.
The Vue rooftop bar is lovely—arguably one of the nicest in Shanghai along the rooftop at Bund 18.
The staff had a somewhat aloof demeanour, and only a few spoke English, so communication often required the use of a translation app. The room quality was fairly standard—nothing luxurious—but the price was reasonable compared to other luxury hotels along the Bund. That said, the service level was noticeably below that of places like the Fairmont or Waldorf Astoria, both of which are more centrally located in the heart of the Bund, near Nanjing Road, the famous 2km shopping street. Of course, the Bund-view rooms at those hotels come at a much steeper price.
The gym was quite basic—functional but nothing special—and the indoor pool was similarly standard, so don’t expect luxury in those areas.
I used Didi to get around, and the hotel’s location was very convenient in that regard. If I find a good deal with one of the true luxury brands, I’d probably opt for that instead. However, I wouldn’t rule out returning to the Hyatt on the Bund—it’s a decent option if it fits your budget.
I didn’t try the breakfast, as there are plenty of great cafés and coffee shops in Shanghai.
Översätt
Svar från boendet: 尊敬的客人,您好!非常感謝您選擇下榻上海外灘茂悦大酒店,並抽出寶貴時間分享您詳盡的入住體驗!感謝您對酒店的地理位置、外灘江景視野,以及備受讚譽的非常時髦酒吧的景觀給予了肯定。酒店位於北外灘旅遊度假區核心,坐擁陸家嘴與外灘雙岸全景。周邊步行可及的探索樂趣包括:12號線國際客運中心站(約10分鐘步程):無縫連接城市脈搏;北外灘濱江綠地(約10分鐘步程):漫步江畔,感受都市活力;上海郵政博物館(從天潼路步行約8分鐘):打卡歷史建築與現代地標同框的網紅視角。再次感謝您的真誠反饋!期待在不久的將來,能再次為您創造更臻完美的入住回憶!